Finde günstige Flüge nach Sayulita

Positiv: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Negativ: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Positiv: "Excellent very good"
Negativ: "Everting so good ex"

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Comfortable seats. Warm plane with happy staff."
Negativ: "Maybe a second sandwich option for food, not everyone likes cheese."

Positiv: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Negativ: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Negativ: "I don’t like the limited choice of drinks on these short KLM flights."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The flight attendants could not do enough for you."
Negativ: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Positiv: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Negativ: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Negativ: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "Great crew service. Among the best ever."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Negativ: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Same as above"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Night flight so no entertainment allowed sleeping"
Negativ: "Kosher food could be improved"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Negativ: "55 minute delay was not welcome."

Positiv: "Seat space was good for a short flight, inclusive of free snack and drink."
Negativ: "Too much overoverhead luggage."

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "A nice short flight"
Negativ: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Negativ: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Positiv: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Negativ: "Only 1 drinks round on a 3h flight."

Positiv: "Crew was good, boarded early and arrived a bit early."

Positiv: "I liked the food and duration of flight because it was pretty fast"
Negativ: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."

Positiv: "Direct flight! Excellent service, good way to start trip!"

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Negativ: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."

Positiv: "Friendly curbside skycap at check in"
Negativ: "I didn't realize that I was sold a "basic" ticket. No early seat assignment, last boarding group, no access to overhead stowage (didn't need it) so all bags have to be checked for extra fees, bought preferred seating just to be sure my wife and I could sit together but did not get a receipt and had trouble explaining this at curbside check in. Overall unsatisfactory. Same seats but no amenities."

Positiv: "I didn’t like it. I am still here and I hope i can fly back to ho chi minh without extra pay."
Negativ: "Delay, pay extra money for different fly."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Crew"
Negativ: "Seats are small and not ergonomic"

Negativ: "Made us wait over 2 hours on the tarmac before take off inside the airplane."

Negativ: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "The flight was good, as well as the attentive staff"
Negativ: "Kayak messed up royally by saying this flight was an Iberian. We went to the Iberian terminal as the email I received said the flight was an Iberian. After waiting on line for twenty minutes we were informed that this changed to an American Airlines/ British airways flight. We had to AirTran to the next terminal and almost missed the flight. Kayak needs to keep their customers better informed."

Positiv: "Nice amount of leg room!!!"
Negativ: "Nothing"

Positiv: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Negativ: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"

Positiv: "Crew was pleasant, meal was tasty."
Negativ: "Seated next to a man who should have booked 2 seats."

Positiv: "I enjoyed the customer service, the nice landing and the pilots recognition that too many announcements on night time flights is unwanted."
Negativ: "I was on the plane for 50 minutes before we departed. I was in group 6. The people before my group waited even longer. I also don't like Americans stand alone terminal at LAX; there's no vendors or services there."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "Crew was nice, biscuits were nice"
Negativ: "crammed like sardines, if you're over 5'6" You charged extra to get a little more leg room and if the roomier seats are sold, you're out of luck."

Positiv: "Prompt boarding"
Negativ: "I could never sync in the entertainment app and wifi"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "Nice seats, friendly staff and crew."
Negativ: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."

Positiv: "It was fine. Nothing special, nothing wrong. On time."

Negativ: "Our flight was about 50 minutes late in boarding. American should have announced why it was late and an approximate time"

Positiv: "Flight was fine"
Negativ: "After traveling on 9 flights during a 2.5 week period, this crew mishandled my bag leaving damage to the handle and top of my bags."

Positiv: "Great crew!"

Negativ: "There should be entertainment on a 6 hr flight."

Negativ: "No in flight entertainment and no electric outlet on the flight. Very basic airline."

Negativ: "The cabin crew for first class spent more time talking with each other and a pilot that was on our flight than with those flying. When they started passing out snacks they forgot the plates that had the napkins and utensils and were supposed to hold the snacks."

Positiv: "Everything. In flight entertainment was great and service as shops."
Negativ: "No issues."

Positiv: "Boarding was impossible! The line was longer than the jet bridge itself and we had to wait after being called for a 1/2 hour."

Negativ: "Flight didn't leave on time so had to reschedule & fly out of Peoria next day . Lost day of vacation. Lost luggage."

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Positiv: "Not a full flight able to stretch out and crew friendly"
Negativ: "The plane was dirty, crumbs and stains on seats. Unfortunately no individual entertainment screens with limited offerings overhead makes for a long transatlantic flight but would fly again for the price."

Positiv: "Boarded on time and was easy"
Negativ: "The food"

Negativ: "Instead of pretzel, if served some nice snack it wud be nice"

Negativ: "I paid extra money to sit in the front of the plane due to traveling with my dog... when I looked at my boarding pass I realized I was sitting in the last row of the plane ... the cabin was booked and they could not move my seat! Really upsetting and frustrating!"

Negativ: "No personal screens on each seat-,makes international flight very long."

Positiv: "That the pilot got us home safely."
Negativ: "Honestly I am not a big fan of AA. I made a mistake booking my flight but couldn't change it because it was going to cost an arm and a leg. The staff are rude and don't try to help you. It's just a job for them to get by and it shows. Many including myself isn't big fans of AA. I wish this airline gets bought out by Southwest who understands value and elite customer service. They don't charge every little thing like American. I hope soon they can fly into Colorado Springs."

Negativ: "The flight had to circle LHR for about an hour, and I almost missed my connecting flight to EDI, even though I had a 2.5 hour layover. I also paid over $1,700 for a one-way ticket and $300 in baggage fees, and should have been upgraded before any of the mileage program freebies."

Positiv: "Curtious people...friendly and made sure we had what we needed for a comfortable flight"
Negativ: "After arriving in Phoenix the connecting flight was delayed then cancelled. They put me up in a hotel and got me out the next morning. Other than missing a scheduled meeting. They were very helpful"

Positiv: "Crew and boarding was great."
Negativ: "Three trips around complex on train because of gate changes. Could have spent a short while eating, relaxing, instead of frantically thinking I was going to be late and miss my flight."

Positiv: "I was in a regular seat, but had more leg room than other airlines I've flown recently. I always put my bacpack and purse under the seat in front of me. On JetBlue and Frontier, I have to pull out the back pack during the flight to stretch my legs out, but not on either of these flights. This survey rates entertainment, but there was none. For me that's a great thing (I bring my own), so None gets the 5-star rating for my purposes. Uneventful flights--on time even with a short delay taking off out of MSP."

Negativ: "the flight had a two hour delay which put me into Orlando very late."

Positiv: "The price was right! Connection in Chicago was a little tight but overall a good flight."

Positiv: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."

Positiv: "Crew was nice the flight was comfortable."
Negativ: "We had to literally run through aireport from Terminal C to D so we wouldn't miss our connection due to a flight delay."

Negativ: "Flight was three hours late!!! By the time we got home it was nearly 1:30 am and we had been up nearly 32 hours!"

Positiv: "Good crew"
Negativ: "Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight."

Positiv: "well it did get us to our destination eventually"
Negativ: "The flight was over and over delayed due to no captain would be available. In the end the flight was leaving 4 hours late and no compensation like free food voucher would be offered. We were hungry and they let us wait the last 40min in the plane until the finally could find a co-pilot. No information was offered to the passenger as to when we would be leaving"

Positiv: "Boarding was quick and no long line"
Negativ: "Food only if you pay extra around 5-10usd. Service pretty old"

Negativ: "The entertainment system was broken on this flight."

Negativ: "First it was delayed because of the aircraft, then it was delayed some more because of the bags on the plane but no passengers - bag owners . Then it was delayed because the ramp crew could not be found to remove the bags. Then it was delayed because of the weather ..."

Positiv: "I was able to fall asleep, because I was dead tired. It was like every other flight on a tiny plane; no better, no worse."
Negativ: "The flight was delayed, and the Toronto Airport terminal for Pittsburgh was awful."

Positiv: "Everything was great"
Negativ: "For such a long flight some free snacks would be nice"

Negativ: "The flight was delayed for almost 1hr after everyone got on board to wait for a few passengers who were on their way to the airport. It's unbelievable."

Positiv: "Efficient and helpful."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Flight was on time, direct, and uneventful."
Negativ: "The seats are very tight. They ran out of the lower priced drinks. No leg room."

Positiv: "Good room on the seat"
Negativ: "I paid extra to get into the economy plus (or whatever they call it), because when I was completing the ticked purchase online I was presented with a prompt to upgrade, The prompt said that alcoholic beverages were included, as well as a meal or snack from the menu. As is it turns out, that is only offered on certain aircraft. I call that false advertising, and I should get a refund for the upgrade fee i paid!"

Negativ: "Really, pulling me off a flight .no explanation are you serious . I am having my lawer look into my legal rights. Expecting a reply. Never in my life have I been treated so badly . I will never fly on Air Canada"

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Negativ: "Food not included on long flights. I've travelled in third world countries where snacks have been provided on one hour flight. Had to wait for 1/2 hour to disembark."

Positiv: "We had two different tickets, one on ANA and the other for Air Canada. The young lady at checkin linked them, checked our bags through Tokyo to Toronto AND got us boarding passes all the way. Without that help we would have missed our connection in Tokyo. Thanks SO much to ANA."
Negativ: "Nothing."

Negativ: "I usually drink 2 or 3 beers on a flight like this. I bought a beer for myself and girlfriend. Beer hot and was told they had no way to keep cold. That's how it comes. 13.50 wasted. Sat there for 3 1/2 hours with nothing to drink. Had nothing on way back. Kind of ruined my flying experience. Have to think about flying air Canada again."

Positiv: "International flights were Excellent. Competent personnel, good food, comfortable seating."
Negativ: "No complaints."

Negativ: "No food when they got to back row and we were starving. No apology and no alternate offers. Also my two yr old boy was about to fall asleep and every time the crew member switched on their reading light and walked away. I had to turn them off. Worst experience on an Air Canada flight."

Negativ: "An hour delay and mix up at which loading gate. Received ten minutes of free wi fi as compensation. Food would have been better as wi fi didn't work."

Positiv: "Really friendly crew."
Negativ: "The plane doesn't have an entertainment system and the seats are uncomfortable."

Positiv: "It was a safe landing"
Negativ: "The flight was late The movies are not current There wasn't even a bag of peanuts Basically no service from the flight attendents"

Positiv: "Plenty of leg room"

Negativ: "My biggest complaint regarding air Canada is the poor service and indifference typically exhibited by their service staff."

Negativ: "Late and overbooked Toronto Airport Dodd is bad. --- no veggie optional"

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Positiv: "nice, helpful staff relatively organised boarding"
Negativ: "very little selection in movies tight quarters food tasted old and was little: shredded carrots as salad and probably best part of meal"

Positiv: "We got upgraded into the Elite section, which we excitedly thought would be business class with a nice full recline, as we had been up for more than 24 hours when we left Seoul, but were disappointed. It was more like the Economy Plus on United. A forward cabin with wider seats with a bit more legroom and maybe little bit more recline as a result. On one meal we were served fon china like from business, but on the breakfast, I got china and my husband got the typical plastic and foil square trays. The restroom for the cabin was foreward and was not crowded, which was nice."
Negativ: "What I really disliked about the special Elite section was that the arm rests are immovable and the trays embedded in the arms, just like when you are in a bulkhead seat. That's one reason why I avoid the bulkhead seats. So, even though I was sitting next to my husband, it meant that we couldn't remove the 4-6 inches of hard chair arms between us. i could not curl up with my head or feet in his lap, the way we could in a regular economy seat. Therefore I did not sleep on the flight the way I had on the comparable trip outbound."

Negativ: "We sat at the back with no windows and there was no entertainment except for an app available through wifi on our phones."

Positiv: "Nothing"
Negativ: "The ground female ground attendant was horrible.I am disabled and the escort girl lied to me about the bags arriving.I had to go back through US IMIGRATION AND CANADA IMMIGRATION that is when the lady told me that she told my escort that my bags did not arrive.it was the worst flight experience ever"

Positiv: "The flight attendants were great! The in-flight entertainment was fine."
Negativ: "The seats and the good were unpleasant. And one of the other parssengers kept opening his window and letting in the sun, despite the fact that it was an overnight flight; the attendants did not tell him to stop."

Positiv: "Food for purchase options and entertainment."
Negativ: "Crew is so slow!!!"

Positiv: "Great service, on-time flight."
Negativ: "No complaints"

Positiv: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Negativ: "I took the same route with west jet the prior week. Same price. Maybe a bit cheaper even. Seats were far more generous. I used to always take air canada. Now if it is s rouge flight I look at all other alternatives first before having to settle for rouge. Terrible airline."

Positiv: "nothing"

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."

Positiv: "The crew members were very nice, hospitable and all of them have had professional approach to passengers, me included. I think they were doing their best"

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Positiv: "Large selection of movie and music. Friendly crew"
Negativ: "No internet on flights"

Positiv: "Asian flavored snack mix was way better than stale peanuts. Check in, gate, and attendant staff were A+."

Negativ: "It was good"

Negativ: "Leaving late due to an electronics issue started the ball rolling for near disaster upon arrival. Warning - unless you have more than 2 hrs on the ground at Haneda, do not takes connecting flight. You have to go thru immigration, get your checked bags, customs, and beat a 45 minute cut off by the airline in order for them to recheck your bags at your arrival terminal. We missed it, had to load onto the airport shuttle bus, unload at the domestic terminal - all without any instructions given by any anyone! WAY to much stress! Friends followed us one week later. Due to a late arrival in Haneda of over an hour, they were rerouted to a different airport costing a hotel stay, the shipping of their bags, and a bus ride the next morning. In all, it cost them over $450!!!"

Positiv: "Waiting was OK. Boarding was easy. Seating was adequate. Flight was bumpy and less than stellar..."

Negativ: "we no have entertainment for 8 hours. 20 TV's no worked in the plain"

Positiv: "On December 20th I flew from Vienna to Toronto. It was the first time I flew with AA. I fainted a couple ours into the flight and the cabin crew took care of me and made sure I was okay for the remainder of the flight. We also made it to Toronto half an hour early! Would fly again!"

Positiv: "I was fearing the worse from prior experience with air canada, and was very pleasantly surprised by this flight."

Positiv: "All crew on borad were so polite and professional. Great service and it was a very pleasant flight though our flight got cancelled and we all had to flew back to Toronto instead of landing to Chicago."
Negativ: "None"

Positiv: "After having pad an extra $100 for my seat reservation, I was comfortable in my extra leg room seat in a full flight on a newly configured, even tighter economy class setting. Flying is becoming increasingly like riding a bus but while tightly fitted next to one traveller, one can easily be stuck in a four seater arrangement in the middle. Welcome to the new cargo class. For all customers wishing to continue to enjoy the former economy class three seater arrangement with almost no elbow room are requested to upgrade to the newly named "premium economy class". Soon business class will become the once newly introduced premium economy. On a separate note, I flew on an Austrian Airlines flight, and not Air Canada. On Austrian one doesn't have to pay for food, headsets or a blanket when you're cold and the crew is usually more welcoming, which makes the overall experience a positive one. I would have no hesitation to recommend Austrian Airlines--as long as they don't follow suit with Airlines where old planes are reconfigured to hold up to 100% more passengers cramped in a tight space while charging for everything while you're on board. And if you're waiting to see a welcoming smile, it was on another airline."

Positiv: "From boarding to getting off the plane was efficient and on time. Seats had more leg room."
Negativ: "As always, bring back quick snacks. I don't want to pay for an over priced sandwich."

Positiv: "Crew was friendly. Food was better than I expected."
Negativ: "Seat cushions were pretty hard after many hours. Needed to sit on the provided pillow!"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "Nothing"
Negativ: "The united staff kept skipping the lines to drop off the bags. They didn't care when multiple people in line said they were skipping people. After paying once for my checked bag they tried to make me pay again. Asked to see in writing what they were trying to explain and the manager couldn't do it. They never gave me my ticket stub for my checked bag. So if it hadn't arrived I wouldn't have had anyway to find it. Very disappointing staff in SFO. Seemed aa if no one at SFO was happy to be working there or even worse didnt know what to do most of the time. VERY different than the DEN united experience."

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "When it was over."
Negativ: "Had to wait, probably 5 minutes, while holding my bags right outside the plane for an employee to do something. The attendants were unfriendly, unknowledgeable, and not available. Crammed 3 of us in the seat before emergency exit row seats, about 1" from my knee to back of seat in front of me and a 90 degree angle back, although there were many, many rows with only 1 person in them. One woman had enough room to stretch out and sleep across all 3 seats. Our seats didn't recline but the row in front of us did which made it even more cramped. Tried to ask attendant to move but couldn't find one for over an hour. Tried to ask an attendant but he just walked by me. Pushed call button and he says oh you want to move? There's​ a seat over here, before I could see where, he walked away. Moved myself to a row with 1 other person who was angry she now had to share "her" 3 seats. She typed angrily all flight and kept putting her legs and personal items as close to me as possible. She used both trays to hold her laptop and spread herself out so I'd be uncomfortable. Could've been prevented if the attendant had talked to the woman first then moved me. Had to wait when getting my drink because the attendant turned to help others, 4 times, after she'd already asked me what I wanted. She got food for someone while I waited. She made change for someone while I waited. She walked away to do something for someone while I waited. She served someone else while I waited. Asked attendant where the electric plug in was and she said the plane didn't have one, I said the sticker says the plane does, she walked away. Worst experience ever. Won't fly this airline again because of this experience."

Negativ: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"

Negativ: "They didn't give food"

Positiv: "Plane was 1/2 full; almost all tourists. Clean and ahead of schedule"
Negativ: "Snacks are really weak - and I paid for them!"

Positiv: "Same exact as above"
Negativ: "Same as above"

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "I loved how easy it was to book the flight."
Negativ: "I cancelled my flight within 24hrs and received no refund because I booked through priceline. However, there was no restriction or clause listed on the ticket stating that I had to cancel through priceline also. It really should not matter who I cancelled through, if I canceled within 24hrs the refund should be given. Also, the debits from my account said United as well as priceline taking me to United's web page to make the purchase. So of course one would think cancelling through United's site is appropriate. I'm very disappointed in United and will consider all other options (Airlines) before booking with them again. PS - United customer gave me the run around for 3 days knowing that it was their policy and they were the company who's keeping my money. Absolutely ridiculous."

Positiv: "Nothing"
Negativ: "All of the above, 2 people to rebook 60 plus passengers. Sucks even as I am writing this."

Positiv: "On time."

Positiv: "Overall flight was good. Unknown why it was delayed would have been nice to know. no food or entertainment on board so not fair to rate. Thank you"

Negativ: "Entertainment System war defekt und es gab keine Entschädigung."

Positiv: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"

Positiv: "I arrived at the aurport 1 hr 20 mins before flight - plenty if time to check in and make it to gate at a small airport ad Newark is. Wanted to check in online - the United System did not allow me to. Had to wait in line - long line due to holidays. I raised my hand and asked for assistance given the impending 1 hr cut off time for check in. Was told I should go to the special assustance line. Well, guess what - that line which was meant to be express service for fliers with special situations was moving with the speed of a tortoise - slower than the general line. Only 2 flight assistants were servicing, both incredibly slow. When asked politely that I need special assistance as I was approaching the 1 hr cut iff fir checkin, the United lady yelled at me instead of speeding up her slow motion. Bottom line, I missed my flight on a tiny airport dedpite arriving 1 hr 20 mins before flight. Had to wait 14 hrs overnight at the airport to catch the next flight because the United Airlines personnel are lazy, slow, inefficient, rude and no customer oriented. Terrible service."

Positiv: "Friendly crew. Safe flight, that's what matters."
Negativ: "Plane could have been cleaner. Long hair extension on empty seat beside me. How did they miss that???"

Negativ: "The crew was unprofessional and Unprepared"

Positiv: "All"

Negativ: "The flight I purchased was over booked. I had to leave a friend behind and travel on my own. I will never use United Airlines again."

Negativ: "SFO canceled incoming flights so I asked to reschedule and they put me on a American Airlines flight that had a layover in Pheonix. Why did they use another airline? Why did I pay for a direct flight and have to have a layover. Why did I have to wait in security again. This has been the worst travel experience I've ever had and I'll make sure never to fly united airlines again."

Positiv: "Die Sitze sind ausreichend gross, am Platz gibt es Kissen, Decke und Kopfhörer. Das Essen schmeckt und die Crew ist freundlich. Auf dem Langstreckenflug gab es aktuelle Filme noch Wochen vor DVD Start."
Negativ: "Das Video System hatte sehr viele Aussetzer, Touchscreen sehr ungenau."

Positiv: "Sympathische Crew, der Flug war äußerst pünktlich. Informationen über WLAN waren informativ."
Negativ: "Das Video System in den Sitzen hat leider versagt, war aber auf dem kurzen Flug zu verschmerzen."

Positiv: "Early boarding, window seat"
Negativ: "3 to a row, person in front reclining, man next to me had point of elbow on controls for video screen and pushed my volume to the very highest point! Too crowded and close."

Positiv: "On time. Boarded smoothly. Pleasant crew. Snacks and beverage included. No cost to check bag."
Negativ: "Seat was uncomfortable."

Positiv: "It was a great experience overall"

Positiv: "The flight was late and I missed My connection flight because of it. Unbelievable and unreliable flight and a horrible start for a vacation. SO sorry I took United!!"

Positiv: "Our lost luggage is supposed to be delivered to our house within 24 hours"
Negativ: "Flight was over 2 hours late causing our luggage to arrive on a later flight."

Positiv: "Nothing"
Negativ: "Your crew and service atrocious"

Positiv: "The on board crew did a good job but didn't have much to offer us."
Negativ: "No more seat back pocket. Its aolid plastic now & nothing fits. No meal service on a 4 hour flight. That's ridiculous. No check in counter. Just a sea of people fighting for kiosks to self check in. Bad enough there's no more ticket agents, they could at least have an organized line."

Positiv: "Same"
Negativ: "Same"

Positiv: "The flight departure on time"
Negativ: "Don't foods in this flight and I had to wait to much for the wheelchair"

Negativ: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Positiv: "To say, its been over 20 years since I've flown, everything was just fine."

Positiv: "Personnel is nice"
Negativ: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."

Positiv: "Extra space so I could stretch my legs"
Negativ: "No ice"

Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Veraltete Sitze die zwar breit aber unbequem sind. Völlig veraltetes Entertainment System, mit gerade einmal acht Filmen, keine Pausefunktion, keine Möglichkeit zurückzuspulen, Bildschirm ist schlanke 12 Zoll groß. Bordtoilette war alt und schlecht gepflegt."

Positiv: "I liked that I slept the whole way."
Negativ: "That united barely serves any snacks, need something besides that wafer that won't even make a dent in hunger."

Negativ: "flight delayed, entertainment system only working after 1 hour, baggage was delivered in wrong terminal"

Negativ: "WLAN did not work"

Positiv: "Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine."
Negativ: "Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same."

Positiv: "My flight was generally uneventful (which we like a lot!)"
Negativ: "The flight attendant repeatedly hit me in the head during beverage service. And didn't acknowledge it. Even when I moved to avoid continuing to be hit. I'm tall, but not remarkably so. I fly relatively often and this is a first."

Positiv: "Boarding was organized and staff members attentive."
Negativ: "Entertainment and food not free even though it's an international flight. Airline didn't provide blankets and was too cold inside the plane."

Positiv: "Nothing"
Negativ: "I have handicape son and they didnt give seat together."

Negativ: "The food was lousy"

Positiv: "It was smooth flight."
Negativ: "No snacks, food included without a fee for a 4 hour flight. Seats have very limited space, very uncomfortable."

Negativ: "Checking in kiosks didn't work terrible lines. Those people who you think are united representatives are only baggage handlers. Real United people are in another area. Then there's the legroom. United really skimps here. My 5'6" wife even noticed. I'm over 6'! Any way the checking fiasco would never have happened in pdx only sfo."

Positiv: "Sehr effizientes und schnelles Boarding. Pünktlich"
Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Gepäck kostet 25$. Außer einem Getränk ist keine Verpflegung an Bord vorhanden. Bei einem 3,5-4 Stunden Flug nicht so prickelnd. Entertainment-System – zumindest auf dem Hinweg – musste man zahlen. Keine Serien etc. for free. Mein Fazit: Fliegen in den USA ist für den Europäer gewöhnungsbedürftig. Dabei sind die Preise für die Flüge nun nicht ungewöhnlich günstig, als dass das die ganzen zahlungspflichtigen Services rechtfertien würde..."

Positiv: "I got to sit in an exit row"
Negativ: "I was separated from my wife. We had to wait in the plane for close to 30 minutes after boarding while they finished some things. Of course the flight was "on time" because they closed their doors on time but made us sit at the gate."