Finde günstige Flüge nach San Pedro

Positiv: "Pünktlich und super Service"

Positiv: "2x Bustransfer. Somit kein Prio-Boarding"
Negativ: "Eng."

Positiv: "moderne maschine"
Negativ: "verspätung - wie die meisten swiss abendflüge. warum nicht den flugplan nachvhinten verschieben? babygeschrei babygeschrei"

Positiv: "Sehr speditives und unkompliziertes Boarding, pünktlicher Abflug"
Negativ: "Keine Verpflegung im Preis inbegriffen, nur Kaffee und Tee. Gerichte und Getränke von der Karte sehr teuer."

Positiv: "wie erwartet"
Negativ: "20 min verspätung"

Positiv: "Alles In Ordnung"
Negativ: "Nichts zu bemängeln"

Positiv: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Positiv: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Positiv: "The staff was excellent and friendly"
Negativ: "I didn't enjoy the food"

Negativ: "I didn't have much time between my connecting flights, so I arrived at the gate right at boarding. I preselected my seat (window on emergency exit) beforehand. When I boarded through the self boarding gates, the machine just gave me another seat allocation. Obviously at that time it was too late to complain."

Positiv: "Check-in in 5 Minuten Aufgabe Gepäck in 3 Minuten Aufmerksames Personal im Flugzeug"
Negativ: "Nichts"

Positiv: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Negativ: "N/A"

Negativ: "Delayed"

Positiv: "Wie immer sehr freundliche Crew, guter Service"
Negativ: "Sitzabstand in Eco definitiv zu knapp!"

Positiv: "Staff was very courteous; they fed us well"

Positiv: "Komfort der Sitze war angenehm. Der Flug war angenehm. Das Personal war freundlich."
Negativ: "Kurzfristige Anpassung der Einsteigegates. es gab keine schriftliche Kommunikation am ursprünglichen Gate. Eine Audiodurchsage habe ich nicht mitbekommen."

Positiv: "Genügend Platz auf der Notausstiegsreihe. Verpflegung für 1:45h-Flug mehr als ausreichend. Sehr aufgestellte Flugbegleiter und -innen, trotz später Abflugzeit und vollem Flieger. Pünktliche Landung und Gepäck sehr schnell erhalten."
Negativ: "Leichte Verspätung beim Abflug"

Positiv: "Nice, clean and modern airplane with great service"

Positiv: "Freundliches Personal Gute Getränkeauswahl in Eco-Klasse"
Negativ: "Entertainment system kommt etwas in die Jahre Sitzabstand in Economy zu gering!"

Negativ: "1,5 h verspätung. mein business sitz funktionierte nicht und musste von der crew manuell verstellt werden."

Positiv: "The crew on board was kind and polite when they had to deliver bad news"
Negativ: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Positiv: "A swiss machine..."
Negativ: "the smell someone left in the bathroom before me."

Negativ: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Positiv: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Positiv: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Positiv: "Verpflegung ging schnell"
Negativ: "zu spät (1h) sehr enge sitzabstände gewünschte sitze wurden ein boarding wieder storniert und man sass sehr viel schlechter"

Negativ: "A gap between flights for 20 hours"

Positiv: "Good service... good food....on time. I will fly Swiss again."

Negativ: "Kein Anschlussflug!"

Positiv: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Positiv: "Nice flight attendants. Clean planes."
Negativ: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Positiv: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Negativ: "Seats a little close together but not terrible."

Positiv: "Problemloser Flug, pünktliche Ankunft"
Negativ: "wenig Beinfreiheit (Mediabox unter Vordersitz)"

Positiv: "Attendants were cordial"
Negativ: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Positiv: "-fast alles -viel ung gutes Essen ;)"
Negativ: "-Sitzbreite (B777) eher knapp"

Positiv: "Plane was nice, lots of movies to watch, free wine"
Negativ: "Seats to close together, crew a little snooty"

Negativ: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Negativ: "verspätet"

Positiv: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Negativ: "I found the movie selection a bit limited for such a long flight."

Positiv: "So far so good"
Negativ: "So good"

Positiv: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Negativ: "Can't think of anything."

Positiv: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Positiv: "Not much"
Negativ: "Most uncomfortable seats/Bed. tray table hard to come out. no one answered the bell. Old movies (same 2 yrs ago). 1st meal OK, not great. Second meals not good at all. They should learn service from Lufthansa/United or Emirates. Very Disappointed."

Positiv: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Negativ: "Notithing to dislike comes to mind."

Positiv: "I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot."
Negativ: "Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected."

Positiv: "most things were good"
Negativ: "the passport check process in Zurich was awful!"

Positiv: "Good people."
Negativ: "Bad food."

Positiv: "Nothing"
Negativ: "Didn't have good selection of drink. Very tight seats never came by to pick up or ask if needed anything. Only saw them went serving dinner. I will never fly swiss air again."

Positiv: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Negativ: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Positiv: "Excellent Service."

Negativ: "Delayed due to problem with the door"

Positiv: "on time"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Positiv: "Flights were on time and friendly attendants!"

Positiv: "ditto above"
Negativ: "ditto above"

Negativ: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Negativ: "waiting on the tarmac for 40 minutes"

Positiv: "Over cramped No Space for carry on slow service"
Negativ: "Over cramped No Space for carry on slow service"

Positiv: "No hassle, no drama, very smooth."
Negativ: "The blueberries were rather bland."

Positiv: "Friendly people and clean plane"
Negativ: "They lost my luggage, I hope it shows up shortly"

Negativ: "Condition of the airplane"

Positiv: "Sitting in middle isle, just get elbowed a lot."
Negativ: "Nothing"

Positiv: "All I need to say."

Negativ: "Late and missed my international connection"

Positiv: "Some of the ground staff was trying to be helpful."
Negativ: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Negativ: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Negativ: "Delay from Seattle to pasco."

Positiv: "Unlimited snacks and drinks..."
Negativ: "The mediocre upgrade."

Positiv: "Speed of birding and departure. Very smooth ride on the 777."
Negativ: "Not many food options."

Positiv: "Delta Studio with closed caption"
Negativ: "some series do not have closed caption"

Positiv: "No issue. Everything was good."
Negativ: "Not much. Everything was good."

Positiv: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Positiv: "Everything from boarding, service, arrival time and deplaining was smooth"

Positiv: "On time"

Negativ: "No free meals."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Service"

Positiv: "They got us from A to B without any problems."
Negativ: "Efficient to the point of robotic."

Negativ: "Service"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Nice staff"
Negativ: "Old plane especially in first, no TV s"

Positiv: "free tequuila"
Negativ: "norte americano gringo scum from hell usa terrorist pigs"

Positiv: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Positiv: "Excellent service"
Negativ: "Plane was a bit old"

Positiv: "EVERYONE WAS FRIENDLY"
Negativ: "NOTHING ON THIS PART TRIP WAS FINE"

Positiv: "Nothing"
Negativ: "Waiting at PDX for hours and being ignored by Delta."

Positiv: "Had the row to myself"
Negativ: "No complaints"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Movie & Music selections were awesome!"
Negativ: "I have no complaints!"

Positiv: "Counter delta staff had clear communication with a welcoming attitude she was wonderful"

Positiv: "Everything"

Positiv: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Positiv: "Outstanding cabin crew."
Negativ: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Positiv: "As usual, good customer service."
Negativ: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."

Positiv: "Der Flug war pünktlich und ist sogar vor seiner Zeit in München angekommen."
Negativ: "Die Landung war etwas hart und der Druckausgleich in der Kabinen war nicht optimal, sodass teilweise die Ohren im Landeanflug wehgetan haben"

Positiv: "voller Flieger mit nervigen Touristen am frühen Morgen und Start 25 Minuten zu spät.. thats it !!"

Positiv: "On time-well organized!"

Positiv: "The people behind me had made a tent to shade themselves. Main offenders of the heavenly light were those random people who would open their window. So I guess there is not much I want Lufthansa to do about that."
Negativ: "Their needs to be a window somewhere for us center-of-the-plane people to take pictures"

Negativ: "Das Bodenpersonal von Lufthansa am Düsseldorfer Flughafen ist unmöglich. Beim Check-In konnte mir die Dame keine Boardingkarte für meinen Anschlussflug drucken. Sie hat eine ganze Weile versucht mir die Karte zu drucken aber sie hat es nicht geschafft, später kam Hilfe dazu aber es ging trotzdem nicht. Daraufhin kam die Aussage, dass ich die Boardingkarte für Singaporeairlines vor Ort in Frankfurt holen solle. Ich möchte bemerken, dass die Umsteigezeit nur eine halbe Stunde betrug und der Frankfurter Flughafen bekanntlich sehr groß ist. Die Aussage der Lufthansa Supervisorin in Düsseldorf war: "Sie sind jung Sie schaffen das, laufen Sie einfach!" Anschließend musste ich noch 350€ für mein Extragepäck bezahlen, obwohl es eigentlich hätte 270€ hätte kosten müssen. Nach einer 10 Minütigen Dsikussion warum es denn so viel kostet, kam als Aussage, dass ich eigentlich Recht habe, aber das System leider die 350€ anzeigt! Es kann doch wohl nicht wahr sein, dass ich eigentlich 270€ bezahlen muss und es mir auch von der Lufthansa persönlich so bestätigt wird aber ich 350€ bezahle, weil das System es so anzeigt! Ich hatte lediglich einen einstündigen Flug mit der Lufthansa und anschließend einen knapp 9 Stundenflug mit Singapore Airlines. Bei dem Flug nach New York habe ich bei Singapore Airlines 2 Freigepäckstücke. Ich habe mich ausdrücklich bei der Lufthansa informiert, ob die Gepäckregelungen von Singaporeairlines gelten und mir wurde zweimal hundertprozent garantiert, dass die Gepäckbestimmungen von Singapore Airlines gelten, da ich länger mit der Fluggesellschaft fliege. Letzendlich musste ich mein zweites Gepäckstück doch bezahlen. 10 Minuten vor dem Boarding in Düsseldorf kam die Lufthansa Supervisorin zu mir und sagte, dass Sie wüsste, warum Sie mir keine Boardingkarte ausstellen kann. Es sei so, weil ich keinen Rückflug hätte, Sie hat mir erklärt, dass ich nicht in die USA einreisen könnte ohne einen Rückflug! Das Stimmt nicht! Lufthansa bitte belehrt euer PÜersonal richtig!!!! Ich habe ein J-1 Visum für ein Jahr und darf natürlich ohne einen Rückflug in den USA einreisen! Ich wurde vor Boarding aufgehalten und habe fast meinen Flug verpasst. Diese Dame wollt mich nicht fliegen lassen und mir einen "günstigen" Rückflug von 1500€ verkaufen! Und hat mir auch gedroht, dass Sie mich nicht fliegen lassen kann, weil Lufthansa sonst eine Strafe von 60.000€ bezahlen müsse. Ich möchte nochmal anmerken, dass ich mit der Lufthansa nur nach Frankfurt geflogen bin, also innerländisch! Wenn es so eine Strafe gegeben hätte, dann müsste Singapore Airlines diese bezahlen. Später sagte die Dame noch, dass Singapore Airlines mich sowieso nicht fliegen lassen würde! Also konnte ich plötzlich doch fliegen! Letzendlich bin ich gerade natürlich in den USA und JA ich durfte einreisen OHNE EINEN RÜCKFLUG!!! Denn ich arbeite in den Staaten und kann nicht hellsehen, was in 12 Monaten ist und wann ich zurückfliegen kann!!! Nie wieder fliege ich mit der Lufthansa!!"

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Positiv: "Crew service and positive attitude"

Positiv: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Negativ: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Positiv: "Service was execellent"
Negativ: "The entertainment system and charging didn't work but they did give me a voucher for 100 Euros to spend."

Positiv: "Alles super. Vielleicht lag es an der Premium Economy, aber da hat alles gestimmt"
Negativ: "Habe den Film beinahe nicht zu Ende gesehen, wir sind zu früh gelandet."

Positiv: "THE VIDEO OF THE FLIGHT THE WHOLE TIME. THE SMOOTH SMOOTH FLIGHT. THE FOOD AND WINE. THE SERVICE."

Positiv: "row 34 bulkhead was good leg room (I am 6'4")"
Negativ: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Positiv: "Verspätet"
Negativ: "Essen dürftig"

Positiv: "The downstairs lavatories are genius!"
Negativ: "Nothing!"

Positiv: "Ein Stewart war besonders unterhaltsam, er hatte flotte und lustige Sprüche auf der Lippe, war sehr nett."

Positiv: "Alles war gut organisiert und hart reibungslos funktioniert."

Positiv: "Sitzplätze mit extra Beinfreiheit trotz ausgebuchtem Flug, Essen gut, Flugzeug wirkte minimal moderner als Singapore Airlines Maschine."
Negativ: "Personal war insbesondere Nachts kaum ansprechbar oder unterhielt sich untereinander, während Fluggäste ignoriert wurden."

Positiv: "Personal war wie immer professionell und freundlich, Ausstattung und Verpflegung der gewohnte Standard."
Negativ: "Abflug verspätet, es erfolgte keine Information über die tatsächliche Abflugzeit."

Positiv: "Crew was nice"
Negativ: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."

Positiv: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Negativ: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."

Positiv: "Flug war etwas schneller am Zielflughafen, gute Auswahl bei der Unterhaltung, essen war überraschend lecker"

Negativ: "1 hour between flights meant a very hectic transfer."

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Das Personal im Flug war freundlich und hatte gute Laune dies hat sich auf die Passagiere übertragen. Flug kam pünktlich an"

Positiv: "Pünktich und nicht überfüllt"

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Positiv: "Der Flieger hatte so viele freie Plätze, dass ich in Economy eine ganze Mittelreihe bekommen habe und schlafen konnte. Die Behandlung durch das Personal ist bei der LH viel besser, als bei den meisten anderen Airlines."
Negativ: "Die Sitze in Economy sind sehr, sehr eng. Da kann man aber wohl nichts mehr tun :("

Positiv: "Service was very good."
Negativ: "Pasta was so so."

Negativ: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Positiv: "Really NOTHING!!!"
Negativ: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Positiv: "This is how to run an airline. Ausgezeichnet!"

Positiv: "Same as above"
Negativ: "Same as above"

Positiv: "NOT MUCH. LEFT, GOT THERE ON TIME. SMOOTH FLIGHT."
Negativ: "SEATED, TREATED LIKE CATTLE. VERY UNCOMFORTABLE DUE TO NARROW SEATS. GAVE US TWO MIDDLE SEATS IN FOUR-SEAT CENTER. WANTED $35/EA TO PRESELECT SEATS, ONE-WAY. NEVER AGAIN IF I CAN HELP IT....."

Positiv: "Service,entertainment, and food. Easy check in"
Negativ: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."

Negativ: "See above"

Positiv: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Positiv: "Die Crew war hervorragend-freundlich, hilfsbereit, aufmerksam, witzig! Ein Vergnügen!!"

Positiv: "short hop--good"

Positiv: "Great"

Negativ: "More current movie selection would be nice."

Positiv: "all"
Negativ: "overall service"

Positiv: "Der Flug war sehr angenehm, wie sonst immer bei Lufthansa."
Negativ: "Der Pilot hat ausnahmeweise nicht "Cabin crew prepare for landing" vor der Landung gesagt."

Positiv: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Positiv: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Negativ: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Positiv: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Negativ: "Verspätung wegen schlechten Wetters kann man ja nach vollziehen, die schlechten Ankündigungen und die weiteren Verspätungen wegen Gepäck und an der Start-und Landebahn hin gehen nicht."

Negativ: "I started to get hungry between meals."

Positiv: "food was great. Slightly cold in cabin."
Negativ: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Positiv: "Plane, pilots and the leader of the crew"
Negativ: "The flight attendant in the back needs to be more educated"

Positiv: "Everything was good"
Negativ: "Red uniforms are ok but red tights awful"

Positiv: "On time"
Negativ: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Positiv: "Staff was friendly, flight was on time"
Negativ: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Negativ: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Positiv: "I watched three good movies during the flight to London. I enjoyed them."
Negativ: "Nothing particular."

Positiv: "Der flug war sehr gut."

Negativ: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Negativ: "Hot meal was awful"

Negativ: "bitte besseren kaffee!"

Positiv: "Nette Begrüßung, und so geht es weiter während der ganzen Flug. Essen wie auf Linienflug, tolle Getränke, so oft wie man sich wünscht. Eine tolle Heimflug!"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Negativ: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Service, Komfort, Snacks, Pünktlichkeit- alles super"

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Nothinf"
Negativ: "Everything"

Positiv: "Apfel als Snack"

Positiv: "The rep was able to get me on Air France instead."
Negativ: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Positiv: "Flight Attendants super friendly as well as ground staff in Salzburg."
Negativ: "Seats a little tight."

Positiv: "Alles gut."
Negativ: "Nix"

Positiv: "Alles wie immer TippTopp"
Negativ: "Früher gabs mehr zu essen... aber es passt!"

Positiv: "Boarding was easy, on time"
Negativ: "Crew's attitude for any request was snobby and harsh"

Positiv: "Seats were comfortable Bathrooms clean"
Negativ: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Positiv: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Negativ: "Nothing - it was a great flight"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Positiv: "Flugpersonal war aufmerksam und professionell"
Negativ: "Start in Kairo war verspätet durch unprofessionelle Abfertigung durch das ägyptische Bodenpersonal: Aus Personalmangel wurde - wie üblich - nur eine der Sicherheitsschleusen benutzt. Es gibt keinen Gold Track. Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Positiv: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Negativ: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Negativ: "The seats were uncomfortable."

Positiv: "see above"
Negativ: "see above"

Positiv: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Negativ: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Positiv: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Negativ: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Positiv: "Good service, nice staff (better than US carriers easily)"
Negativ: "2.5 hours to receive baggage - this might be on LAX"

Positiv: "Drinks were included"
Negativ: "No entertainment available not even to pay for. Wifi is overpriced"

Positiv: "Good food, lots of movies, flight attendants friendly"
Negativ: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Negativ: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Positiv: "Fabulous trip with friendly, helpful staff"
Negativ: "Nothing"

Negativ: "The streaming service didn’t work"

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Everything. A truly faultless experience!"
Negativ: "Nothing"

Positiv: "The cabin crew were pretty good. That's about all that was good."
Negativ: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Negativ: "The food was okay, not that great."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Negativ: "OLD OLD plane with hard seats and tiny screens"

Positiv: "Freundliches Personal!"

Positiv: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Positiv: "Great crew service. Among the best ever."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Loved this 747! Crew was professional and food was very good."
Negativ: "We had a long wait (25 minutes) at the gate because we were early."

Positiv: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Negativ: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "The staff and crew"
Negativ: "Nothing"

Positiv: "Nettes Personal!"

Positiv: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Negativ: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Positiv: "delayed"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Negativ: "seats on Jet air flight are very uncomfortable"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "everything"
Negativ: "nothing"

Positiv: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Positiv: "On time."
Negativ: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Positiv: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Positiv: "Flight all good"
Negativ: "Suitcase did not arrive and still not received."