Finde günstige Flüge nach Salinas

Negativ: "No, disappointments:)"

Positiv: "Sehr pünktlich weiter zu empfehlen nur top top"
Negativ: "Schlechte Landung zu schnell Steigflug gehabt"

Positiv: "Alles war top. Gutes Essen, Movies und stets super Personal"

Positiv: "Personal war wie immer sehr freundlich."
Negativ: "Essen war schon mal besser"

Positiv: "Ein Wort Turkish-Airlines ok 2 Wörter !!!! Nur noch mit denen"
Negativ: "Alles super nicht umsonst die beste Airlines Europas seit 2012 !!!"

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Positiv: "Flug hatte eine Stunde verspatung. War nicht okey. Ich wurde am Flughafen erwartet und sie mussten uber eine Stunde warten. Ich mochte ein Teil meines Flugtickets zuruck erstattet haben"

Positiv: "Nettes Personal und Top Essen"
Negativ: "Unterhaltung, Naja"

Positiv: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Positiv: "Alles war perfekt.."

Positiv: "Alles war perfekt..."

Negativ: "See sbove"

Positiv: "Every thing"

Positiv: "Alles war perfect vom einstieg bis und mit der gepäck aufnahme ."

Positiv: "Mann bekommt ein Nessesair sogar in der Holzklasse. Der service ist herrvorragend und der flug sehr schnell . Würde ihn weiter empfehlen ."
Negativ: "Das einzige ist vielecht den platz . Ich habe lange Beine und in der Eco ist es halt ein bisschen eng aber das ist so bei jeder Airline"

Positiv: "Friendly and attentive staff. Timely take of."
Negativ: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."

Positiv: "With some reason, everything was smooth at Istanbul compare to SFO."

Positiv: "Es war goed"
Negativ: "Essen und sitze auch goed"

Negativ: "Policy"

Negativ: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Positiv: "As with the departure, everything was smooth for those who had no carry-on laptop"
Negativ: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."

Positiv: "Price, service."
Negativ: "Can not take a laptop or Kindle on board (no fault of Turkish Airlines, but still an option available when flying from other places to the US)."

Negativ: "We had to wait about one hour after sitting."

Positiv: "Good entertainment options, and they keep you well fed with their snacks."
Negativ: "The plane departed 2+ hours late, and offered no free internet so we could tell our families that we would be late. They also didn't apologize or offered vouchers for the delay."

Positiv: "Courteous"
Negativ: "Nice people"

Positiv: "more leg room. comfortable seats. polite and friendly crew."

Positiv: "Everything"
Negativ: "Everything"

Positiv: "Turkish airlines is the worst of the worst."

Positiv: "Worst customer service ever."
Negativ: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."

Positiv: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Negativ: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Positiv: "Amazing service and comfortable environment. The really take care of you"
Negativ: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Positiv: "Personal äußerst zuvorkommend"
Negativ: "Essenwahl nicht vorhanden"

Negativ: "It didn't happen and I wasn't notified"

Positiv: "The meals was good"

Negativ: "Boarding in Istanbul kein priority"

Positiv: "Alle gut. Freundliches Personal. Gutes Bordessen..gute Unterhaltung...aber nur auf den neueren Maschinen...."
Negativ: "Das Einzige Manko....BOARDING...das hat gefühlte Ewigkeiten gedauert....man muss sich neuerdings wie Schüler anstellen...die Primusse zuerst..dann Business..dann die Holzklasse (ich)...aber nachdem die beiden Priority Klassen an Bord waren...blieb man stur...bitte bleiben Sie in der Economy Linie...das hier sind die Priority Lines...."

Negativ: "they lost my luggage by my first stop"

Positiv: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Negativ: "Really nothing."

Negativ: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."

Negativ: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Positiv: "Great service. On time. Friendly personnel."

Positiv: "Everything"

Positiv: "The steward was very nice. He let me store my special salad and pudding."

Negativ: "Die Crew war mehr mit sich als mit den Pax beschäftigt. Das Essen und der Service waren lieblos."

Negativ: "Excellent customer service"

Positiv: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Negativ: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."

Positiv: "Friendly and professional crew. Good food."
Negativ: "Boarding was stressful because of the extra security check point for us destinations."

Positiv: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

Positiv: "Same as above"
Negativ: "Same as above"

Positiv: "Didnt expect dinner but was served"
Negativ: "Delayed flight, offset entertainment, touch screen un responsive"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everything went smoothly - very happy"

Positiv: "On time"
Negativ: "Take a long time to taxi to the gate & getting off the plane."

Positiv: "Crew were very friendly specially with my 6yrs old daughter"

Positiv: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Positiv: "Nothing"
Negativ: "Multilpe delays"

Positiv: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Negativ: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Negativ: "late leaving, arriving and taxing."

Positiv: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Delayed take off and waited for the bridgr"

Negativ: "See above"

Negativ: "Got in early"

Negativ: "Flight was delayed by 2 hrs. Annoying!"

Positiv: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Force me to take a bad seat"

Positiv: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"

Positiv: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Negativ: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Positiv: "The temp"
Negativ: "It was too hot."

Positiv: "Maintained high standards of service despite massive delay."
Negativ: "Boarding and departure was messy because of the delay"

Positiv: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Negativ: "No free wifi."

Positiv: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Negativ: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Negativ: "Horrible wait if nearly 30 minutes after landing"

Positiv: "The boarding was efficient"
Negativ: "Three hour departure delay. No explanation given. No apology."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Entertainment system"
Negativ: "Crew lacked any customer centricity, service was poor"

Positiv: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Positiv: "entertainment services"
Negativ: "legroom"

Positiv: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Negativ: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Positiv: "COURTESY"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Flight attendants"
Negativ: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Positiv: "same"
Negativ: "same"

Negativ: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Negativ: "I did not like being assigned to a seat that did not recline at all and was given no up front warning so it was a very unwelcome surprise at the start of my 6+ hour flight."

Negativ: "Spent 90 minutes on the plane before it even took off."

Negativ: "I got very cold during the flight, the ac was so cold that I had to stay in my winter jacket and a hood."

Positiv: "Have not flown Delta for some time and was very impressed. Definitely would fly again."

Positiv: "Boarding was smooth. Service was friendly."

Positiv: "The nice couple sitting next to me."
Negativ: "Flight was delayed, carry on filled up fast, and there was nothing special about the plane or service."

Negativ: "Hour and half delay"

Positiv: "The adorable and well behaved dog sitting from across the aisle with his human."
Negativ: "Inbound flight from LAS was more than an hour late. Boarded the plane and we did not leave until much later. Arrived at SFO at 12:15AM, two hours later than originally scheduled. I shouldn't complain as the fare I paid was cheap, but i definitely learned my lesson."

Positiv: "Airplane was clean and comfortable for economy class."
Negativ: "Because I felt sick I would probably prefer to pay a little more and upgrade to a better seat if the option was available."

Positiv: "staff"
Negativ: "major delay, poor communication andaccommodation considering delay"

Positiv: "See above. The same applies."
Negativ: "See above. The same applies."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Negativ: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Positiv: "Dreamliner ist ein neues Flugzeug"

Positiv: "we had a wonderful FA. we laughed a lot and it was an enjoyable flight"
Negativ: "very very good food and excellent red wine supplies!"

Positiv: "Das Personal war sehr angenehm , sehr gutes Unterhaltungsprogramm"
Negativ: "Kaltes Laugenbrötchen mit Butter und Marmelade zum Frühstück, Sitzbreite und -abstand sehr beengend, mein Sitz ließ sich schwer klappen und ging zur Landung nicht in aufrechte Position zurück, so daß ich Platz wechseln mußte"

Positiv: "Das Flugpersonal war sehr freundlich."

Positiv: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Negativ: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."

Positiv: "Flug war pünktlich, Getränkeverteilung kam mir häufiger vor als bei anderen Airlines (eindeutig ein Pluspunkt)."
Negativ: "In der normalen Economy für fast 12 Stunden schon eher ungemütlich. Die Ankunftszeit macht es auch nicht gerade einfach, den Jetlag zu besiegen."

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Positiv: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Negativ: "It was a pretty short flight so no complaints."

Positiv: "Lufthansa flights are by far the best way to fly transatlantic!!"

Positiv: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Negativ: "The seat didn't go back at all"

Positiv: "sehr freundlcihes Flughafen und Board Personal; Keine Beschwerden."

Positiv: "Same as above but even better."

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "Routineflug, aber immerhin gibt es bei Lufthansa ja noch Snacks an Bord"
Negativ: "Die Gepäckpolitik auf Europaflügen finde ich weniger toll, aber leider tun sich die Airlines da nichts mehr"

Negativ: "None"

Positiv: "Ich liege die Flüge mit Lufthansa, weil da einfach für mich alles stimmig ist. Ich hoffe, daß das so bleibt und daß die Lufthansa nicht wie andere Fluglinien am Service einspart."
Negativ: "Alles bestens"

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Flugzeug war relativ leer. Pünktlicher Abflug und Ankunft."

Negativ: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Positiv: "Flug ging etwas später und leider aus dem Satelliten-Terminal raus, aber war pünktlich da. "Essen" bestand aus einem Corny-Riegel, aber der Sekt hat dafür mehr als entschädigt."
Negativ: "Man sitzt recht eng, aber das ist ja heutzutage überall fast gleich"

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Positiv: "Service war sehr gut, angenehm, umfangreich. Freundliche Bedienung und hilfsbereites Personal machte den Flug sehr angenehm!"

Positiv: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Negativ: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."

Positiv: "Staff was very attentive and friendly."
Negativ: "Seating very cramped for a tall person. Tight squeeze!"

Positiv: "Excellent, helpful steward."

Positiv: "Overall it was a great experience."

Negativ: "Ich wurde nie davon unterrichtet, dass meine Flüge von Porto nach Graz wegen eines Pilotenstreiks gestrichen waren. Ich habe das zufällig von einem Freund aus Graz telefonisch erfahren. Ich habe 1-1/2 Stunden vergeblich versucht jemanden der Lufthansa telefonisch zu erreichen, um meinen Flug umzubuchen. Es ist mir dann gelungen, auf meinem Handy den Flug auf eine andere Route, einen Tag später als ursprünglich gebucht umzubuchen, aber ich habe dann meine "preferred" Sitze und mein extra Gepäckstück, für die ich bezahlt hatte, verloren. Spät Abends habe ich dann, nach 30 Minuten bei der Lufthansa eine Dame erreicht, die mir dann "preferred" Sitze zugeteilt hat. Auf die Frage, ob meine Bezahlung für ein extra Gepäckstück auch anerkannt würde, bat sie mich in der Warteschleife kurz zu warten, aber nach weiteren 45 Minuten in der Warteschleife gab ich auf. Am nächsten Morgen, beim einchecken, waren meine "preferred" Sitze anderweitig vergeben und ich musste mich damit abfinden, trotz ursprünglicher Aufzahlung, im hinteren Teil des Flugzeuges zu reisen. Ich nehme sehr stark an, zum letzten Mal mit der Lufthansa, es gibt ja auch andere. Durch den Streik der Lufthansa Piloten, bin ich nicht die Route Porto - München - Graz geflogen, sondern einen Tag später, Porto - Frankfurt - Graz. Eine Vergütung für eine durch den Streik der Lufthansa Piloten erzwungene extra Übernachtung, habe ich nicht bekommen."

Positiv: "keep going"

Negativ: "the hot meals were aweful"

Positiv: "Getränke und Snacks, ckeckin, Personal, alles Super"

Negativ: "Too cold"

Positiv: "See above"
Negativ: "See above"

Negativ: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Positiv: "Wonderful overall"

Negativ: "seat did not recline at all,"

Negativ: "Delated and boarding was a mess"

Negativ: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Positiv: "The services, movie selection and food"

Positiv: "On time"

Negativ: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Positiv: "All"

Negativ: "Too hot and stuffy. No air."

Negativ: "It was long terrible 24 hr journey with a pregnant wife"

Positiv: "Flight went well, the free entertainment was great, flight attendants came around on a regular basis with refreshments. The overall experience was good."
Negativ: "For the most part, the flight attendants were great. But there were two in particular on my flight that could haves used some lessons in manners."

Positiv: "very nice and attentive personel"

Positiv: "Good attention and food"

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Negativ: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Negativ: "May bags didn't make the transfer and were sent on to me the following day."

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Life is beautiful"
Negativ: "My fellow passenger fended off my sexual advances like a pro"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Positiv: "the crew were very nice polite and helpfull"
Negativ: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Positiv: "Der flug war sehr gut."

Negativ: "bitte besseren kaffee!"

Positiv: "Great airline, everything on time,exelent service, great staff, good food"
Negativ: "Everything was fine"

Positiv: "Freundliche, aufmerksame, gut geschulte Flugpersonal. Verpflegung wie in alla AuA Flüge. So fliegt man wirklich gern."

Positiv: "Nette Begrüßung, und so geht es weiter während der ganzen Flug. Essen wie auf Linienflug, tolle Getränke, so oft wie man sich wünscht. Eine tolle Heimflug!"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Service, Komfort, Snacks, Pünktlichkeit- alles super"

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Apfel als Snack"

Positiv: "Super friendly"
Negativ: "No entertainment"

Positiv: "Flight Attendants super friendly as well as ground staff in Salzburg."
Negativ: "Seats a little tight."

Positiv: "Alles wie immer, sehr gut"
Negativ: "Verpflegung ist recht wenig, dafür passen die Getränke, das Personal ist immer toll."

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Positiv: "The food was tasty, the crew was nice and overall it was realy good"
Negativ: "There wasn't any movies or music as entertainment"

Positiv: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Positiv: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Negativ: "The seats were uncomfortable."

Negativ: "Delayed flight after an already long flight from the states"

Positiv: "The aircraft was very clean. Very friendly crew."

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Positiv: "The actual flight was professionally well-handled"
Negativ: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Positiv: "Ich liege die Flüge mit Lufthansa, weil da einfach für mich alles stimmig ist. Ich hoffe, daß das so bleibt und daß die Lufthansa nicht wie andere Fluglinien am Service einspart."
Negativ: "Alles war bestens"

Negativ: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Positiv: "Ohne Ankündigung gestrichen"

Positiv: "Free wifi on the return flight"

Positiv: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Negativ: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Negativ: "Keine akzeptable Beförderung aufgrund nicht erreichten Anschlussflug"

Negativ: "Tja, man bekommt nur ein paar Knabbereien als Verpflegung"

Positiv: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Negativ: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Positiv: "The flight was smooth and the staff was great."
Negativ: "Nothing."

Positiv: "Sleep at the airport with kids from 7:pm to next day 10: am and be first time and lass time"

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Negativ: "Not much to comment on here."

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Positiv: "The crew service is impeccable. Ground services very friendly and professional."
Negativ: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Negativ: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Negativ: "Terrible service in flight and customer service wise .. app functionality was below"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Same as above"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Negativ: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Negativ: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Negativ: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Negativ: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Positiv: "The price was nice."
Negativ: "Plane looked unkept on exterior. Crew was nice but lazy."

Positiv: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Positiv: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Negativ: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Positiv: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Negativ: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Positiv: "Crew very efficient Food was reasonably good Good movie selection"
Negativ: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Positiv: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Negativ: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Negativ: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Negativ: "Flight was delayed."

Positiv: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Positiv: "Friendly staff Food was great Constantly handing out water and drinks"