Finde günstige Flüge nach Puerto Morelos

Positiv: "Sehr pünktlich weiter zu empfehlen nur top top"
Negativ: "Schlechte Landung zu schnell Steigflug gehabt"

Positiv: "Das Essen ist bei Türkisch Airlines ein Hauptgrund weswegen ich mit dieser Airline fliege!"

Positiv: "There was ample leg room in economy. The food was good. Plenty to eat. Good selection of entertainment. Boarding was relatively good."
Negativ: "I did not like the fact that my U.S. bound plane had to be boarded from the tarmac. I’m assuming it had something to with u.s. security issues with carriers from predominantly Muslim countries. The crew need to check passengers that want to place their feet anywhere except the floor or footrest. I see exactly how fights happen in the planes. It is not ok to place ones feet on someone else’s armrest."

Positiv: "Ein Wort Turkish-Airlines ok 2 Wörter !!!! Nur noch mit denen"
Negativ: "Alles super nicht umsonst die beste Airlines Europas seit 2012 !!!"

Positiv: "Nothing"
Negativ: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Positiv: "Food and staff were good."
Negativ: "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."

Negativ: "Das essen War gut"

Positiv: "Nettes Personal und Top Essen"
Negativ: "Unterhaltung, Naja"

Positiv: "The food was great; the service impeccable!"

Positiv: "Alles war perfekt.."

Positiv: "Alles war perfekt..."

Positiv: "Alles war perfect vom einstieg bis und mit der gepäck aufnahme ."

Positiv: "Loved the service, food and airplane itself."
Negativ: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."

Positiv: "Es war goed"
Negativ: "Essen und sitze auch goed"

Negativ: "Food was dried out and tasteless"

Positiv: "The food was pretty good"
Negativ: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."

Positiv: "Turkish tea."
Negativ: "The food was not good"

Positiv: "Great service, polite."
Negativ: "A bit slow serving food."

Positiv: "Entertainment was very nice."
Negativ: "Bath room was not clean during the flight. Flight attendants can be nicer."

Positiv: "Nice crew except for...see: 'didn't like' section."
Negativ: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."

Positiv: "Plane was comfortable .. Good food from New York to Istanbul"
Negativ: "Poor quality of food , from return trip. To New York"

Negativ: "the delay in the departure"

Positiv: "Personal äußerst zuvorkommend"
Negativ: "Essenwahl nicht vorhanden"

Negativ: "Boarding in Istanbul kein priority"

Positiv: "Alle gut. Freundliches Personal. Gutes Bordessen..gute Unterhaltung...aber nur auf den neueren Maschinen...."
Negativ: "Das Einzige Manko....BOARDING...das hat gefühlte Ewigkeiten gedauert....man muss sich neuerdings wie Schüler anstellen...die Primusse zuerst..dann Business..dann die Holzklasse (ich)...aber nachdem die beiden Priority Klassen an Bord waren...blieb man stur...bitte bleiben Sie in der Economy Linie...das hier sind die Priority Lines...."

Positiv: "We had a great flight other than the uncomfortable seats. The food was outstanding and the staff the staff was very accommodating. I was glad I was able to charge phone/tablet on the plane"
Negativ: "My seat didn't lay back, which made it was difficult to sleep. The seats are too close and generally uncomfortable. I just wish we could have toured Istanbul since we had a long lay-over. Took forever to find out where the tour was only to find out we needed Visas. The airport staff was not helpful. The bus tour is promoted on their website, and it sounded like it was easily accessed as soon as we were off our flight from Johannesburg. Not so."

Negativ: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."

Positiv: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Negativ: "all movies offer subtitles, can't turn off which some people might feel disturbing"

Positiv: "Excellent service, excellent food, very friendly crew"
Negativ: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Positiv: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Negativ: "Chaotic check-in process."

Negativ: "Die Crew war mehr mit sich als mit den Pax beschäftigt. Das Essen und der Service waren lieblos."

Positiv: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Negativ: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Negativ: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Negativ: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Positiv: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."

Positiv: "Excellent service. Food was great too!"

Positiv: "EverThing was excelentní bit doménových s feet smetl hořické"

Positiv: "Great food and great service by crew. On time. Good aircraft. Good connection times."
Negativ: "With the high level of noise, I prefer movies with subtitles/CC. There were only a handful of such movies on the flight. Seats a bit too cramped and become unbearable when the front seat leans back.. Suggestion: have a hole section (i.e., center section, between isles) with seats that do NOT lean back."

Positiv: "New plane. Excellent quality and quantity of food. Amenity pack, Nice entertainment selection. Good value for cost!"
Negativ: "Wish it had a little more room, but I am a tall person. I do not believe any other airline provides more in economy, so really should not be a concern."

Positiv: "The service was amazing, always offering food, drinks, and other comforts."

Positiv: "I enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable. I wasn't sure what to expect from the airline, I'd never heard anyone who flew with them before but it was a pretty good experience especially being my first trip to Europe"
Negativ: "Took a while to board the plane a lot of standing around it seemed for no reason"

Positiv: "Amazing crew. So friendly and helpful. Amazing food that I actually enjoyed. Great selection of movies, including new released and old classics. They also have this cool feature where you can watch your plane flying and landing with outside cameras."
Negativ: "The bathroom wasn't maintained at all throughout the flight. Which usually isn't a big deal but on a 10+ hour flight they can get pretty nasty."

Negativ: "The seats were so small for such a long flight. I realize that's the case with alll planes, but I was suffering. Everything else was great. The people, the entertainment, everything."

Positiv: "Toller Service wie immer, leckere Mahlzeiten."
Negativ: "Es könnte etwas mehr Auswahl an Filmen sein."

Positiv: "i love the fact that there is a chef on board..and that hey give the electric candke fior dinner. food is excellent. the lounge in instanbul (business) is impressive. the ver best lounge in the world, i would say:)"
Negativ: "the ride was very bumpy: lots of turbulence. Of corse it is not the fault of the pilot, although more communications from the crew would be helpful. in general, there is very little communications from pilot/crew to passengers."

Negativ: "Food disaster always same Organisations very bad"

Positiv: "Most of the part."
Negativ: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Positiv: "Liked most of the part."
Negativ: "Requested a wheel chair for elderly person with difficulty of walking. The flight from ODS through Istambul to MIA. Did it get the wheel chair in Istambul. For such a great airline big disappointment in this matter."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "Check in, crew and food"
Negativ: "Over than one hour to board only one security lane was open and no enough trays for check our stuff"

Positiv: "One of the crew members, a male, was very nice."
Negativ: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Negativ: "Got a little hot in the cabin"

Positiv: "Very professional and nice crew. Clean and new planes."
Negativ: "Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on."

Positiv: "Alles top, sehr entspannter Flug in neuem Flugzeug mit nettem Personal."

Positiv: "Friendly crew"
Negativ: "when seats recline in economy you can barely get in and out of a seat"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Flug war pünktlich, Getränkeverteilung kam mir häufiger vor als bei anderen Airlines (eindeutig ein Pluspunkt)."
Negativ: "In der normalen Economy für fast 12 Stunden schon eher ungemütlich. Die Ankunftszeit macht es auch nicht gerade einfach, den Jetlag zu besiegen."

Positiv: "Personal und Komfort waren wie üblich super."
Negativ: "Das Essen auf der zweiten Strecke (JEDADD) war eine Katastrophe, außer der Vorspeise."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Everything was fantastic! And that is hard to say about air travel theses days. I will definitely fly Lufthansa again."

Positiv: "Lufthansa halt, immer gut, pünktlich, netter Service"
Negativ: "Nix 50 Zeichen, Euer Ernst?????????????????????????????????????"

Positiv: "alles pünktlich und nettes personal"

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Positiv: "Good was yummy and the setwardess were super friendly. Staff was plentiful and the plan was very modern and high tech. Also had a layover in Munich airport and it was amazing. Very high tech, I took advantage of the napcaps and shower facilities. Also the restaurants were on par with great red win."
Negativ: "The flight was 11 hours.... can you make that a little quicker next time, I mean come on it's 2017...."

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Positiv: "Friendly attentive crew"
Negativ: "Tiny bathrooms. Food was ok. Not on time"

Negativ: "Entertainment system didnt work for many people on the flight"

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Negativ: "Nothing"

Positiv: "Quick and easy in all aspects"

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "Routineflug, aber immerhin gibt es bei Lufthansa ja noch Snacks an Bord"
Negativ: "Die Gepäckpolitik auf Europaflügen finde ich weniger toll, aber leider tun sich die Airlines da nichts mehr"

Positiv: "Borden war angenehm und gut geregelt, Flug im allgemeinen gut gelaufen."
Negativ: "Unnötige Dutyfree Waren Meldungen mitten im Flug während des Schlafens völlig unnötig, Frühstück war sehr gehetzt und Filme waren außer zwei nur gegen 8 € Gebühr verfügbar."

Negativ: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."

Positiv: "Wunderbare Erklärungen vom Piloten während des Fluges, sehr angenehm...."

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "as usual flight itself was okay"
Negativ: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Positiv: "Das Personal war aufmerksam und nett aber der Sitzabstand war mäßig"

Positiv: "Greatest of crews -attentive, smiley, going the extra mile. Easy boarding and on-time arrival. Good food and great entertainment options in Premium Economy."

Positiv: "Super Service"
Negativ: "Kein Grund zur Beschwerde"

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Positiv: "Flug ging etwas später und leider aus dem Satelliten-Terminal raus, aber war pünktlich da. "Essen" bestand aus einem Corny-Riegel, aber der Sekt hat dafür mehr als entschädigt."
Negativ: "Man sitzt recht eng, aber das ist ja heutzutage überall fast gleich"

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Positiv: "Everything"
Negativ: "Nothing"

Negativ: "It took 90 (ninety!) minutes to get my suitcase at SFO. What a shitty, second-world airport. "Love" the crt tvs playing awfully low-quality "welcome to the US" videos. Way to showcase Silicon Valley's technical advances. Laughable."

Positiv: "Absolutely the worst flight land and air stewards i havr ever seen. Would never flu with them againrude groun personel"

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Schön, dass man ein zweites Getränk und auch Wein bekommt."

Positiv: "in flight entertainment, bathrooms, and charging capability"
Negativ: "Not enough service/availability of water"

Positiv: "I arrived safely."
Negativ: "Staff was rude at the terminals and a lot of frowning faces on the plane. My seat was constantly bumped by crew with no acknowledgement. The boarding was confusing and disorganized to the point the boarding agent was not sure which gate handled which group ( they use 2 for these big planes)and kept calling out the wrong information. Passengers could not believe it. Tight seats for an overseas flight."

Positiv: "The efficiency and professionalism was impressive."
Negativ: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."

Positiv: "Man konnte einfach einen freien Platz reservieren, ohne den Unsinn mit verschiedenen Aufpreisen, der heute grassiert."

Positiv: "Food was good."
Negativ: "I'm very uncomfortable when I don't have clear access to the aisle. I asked the gate agent if she had any aisle seats available and she said no. So I asked if there were any upgrade seats available and she said yes for 300 Euros. They were actually three-quarters of the way boarded when I ask a question so realistically they wouldn't have sold that seat. But they refused give it away. So they're more interested in making money then making a customer comfortable."

Positiv: "Again, excellent customer service. Can't say enough."

Positiv: "Cabin Crew was very pleasant and supportive of families with children"
Negativ: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."

Negativ: "Verspätung wegen schlechten Wetters kann man ja nach vollziehen, die schlechten Ankündigungen und die weiteren Verspätungen wegen Gepäck und an der Start-und Landebahn hin gehen nicht."

Positiv: "Friendly service"
Negativ: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Positiv: "+ Premium Economy Sitz ist sehr bequem + Kabine sehr leise in der A380-800 + Crew war Super!! Sehr freundlich, aufmerksam und gut organisiert + absolut Pünktlich in FRA"
Negativ: "- Essen war Solala. Economy-Verpflegung halt ;-) - Inflight Entertainment ausbaufähig"

Positiv: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Negativ: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."

Positiv: "Nice flight, nice crew, and a nice experience."

Negativ: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Positiv: "Food was good and crew members were very nice"
Negativ: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Good efficient flight crew friendly and helpful"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The supplied pack of toothpaste/toothbrush"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "newer plane, good staff"
Negativ: "need better and more food options, more often"

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Positiv: "Great crew service. Among the best ever."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Negativ: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Positiv: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Negativ: "What is there not to like about KLM? I cannot find anything."

Positiv: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Negativ: "lack of meal options"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Flight attendants tried their best given what they had to work with."
Negativ: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Positiv: "Flight attendants were friendly, but they only had limited resources to work with."
Negativ: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Positiv: "It was a short flight so it was O.K."
Negativ: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Negativ: "No complaints."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Positiv: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Negativ: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Positiv: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Negativ: "The crew was wonderful, the food was extremely good for economy cabin standards."

Negativ: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Positiv: "Services were appropriate for the time of departure and length of the flight."
Negativ: "Nothing really"

Positiv: "The long flight"
Negativ: "The long flits"

Positiv: "Service - Crew"
Negativ: "Nothing"

Positiv: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Negativ: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Positiv: "The entertainment"
Negativ: "Lack of snacks, prefer chips"

Positiv: "Choice of beverages was good, flight attendants impeccable."
Negativ: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Positiv: "Entertainment options"
Negativ: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Quick flight, ease going through customs"

Positiv: "I didn't have a seat and was upgraded to first class, which was AMAZING."

Negativ: "Horrible customer service and delayed all our plans"

Negativ: "Lack of entertainment"

Positiv: "Nothing!!!!"
Negativ: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"

Positiv: "We made it"
Negativ: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."

Positiv: "Same as above"
Negativ: "No issues"

Positiv: "Surprise first class!"

Positiv: "The amenities (entertainment, in-flight service) were limited."
Negativ: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"

Positiv: "Boarding went smoothly."
Negativ: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."

Positiv: "I try to fly on the best airlines due to the service, however the service has gone down"
Negativ: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Negativ: "I had to document my luggage in every airport"

Positiv: "Nothing"
Negativ: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."

Positiv: "It was ok from mexico city to cancun"
Negativ: "All the bad experience in mexico city only"

Positiv: "Nice plane"
Negativ: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."

Positiv: "The plane is very comfortable"
Negativ: "Delayed"

Negativ: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"

Positiv: "Nothing at all."
Negativ: "I missed my from Tijuana to Guadalajara and I called kayak to let them know I still needed the flight from Guadalajara to Tijuana. I asked them not to cancel it and hey said no problem. Well that wasn’t the case my flight got canceled and I had to pay 250 dollar store to get back to Tijuana. If I’m not reimbersed by kayak I wil never use your services again and neither will my family which consists of 11 sibling of mine and more. I expect you guys to make it right. Contact me right away please."

Positiv: "The crew on this flight was amazing."
Negativ: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"

Positiv: "attendants heard your grievances."
Negativ: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."

Positiv: "Confortable seats and entertaiment"
Negativ: "Late boatding"

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Positiv: "Buenas actitudes"

Negativ: "Missed flight due to my connection flight being iver one hour late"

Positiv: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Negativ: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Positiv: "Everything - the excellent service continued."
Negativ: "That our flight was finished."

Negativ: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."

Positiv: "Nothing"
Negativ: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"

Positiv: "Excellent legroom, friendly service, on time"

Negativ: "Delayed for no reason, very irresponsible msnagement"

Positiv: "At least this one is on time."

Positiv: "Frühstück ist schön warm"

Positiv: "Flexibles Personal"

Positiv: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."

Positiv: "flight on time, flight price"
Negativ: "food"

Positiv: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Negativ: "There's absolutely nothing I didn't like about it."

Positiv: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Negativ: "Checking in at JFK took a while."

Positiv: "A tiempo!!!!!!! Gracias"

Positiv: "Boarding was quick and efficient and we arrived 30 mins ahead of schedule which was a plus. Would definitely fly withy then again. Plus they offered inflight meals"

Negativ: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."

Positiv: "Food, AC, service"
Negativ: "Wait time"

Positiv: "they were able to make switch and only loose half hour"
Negativ: "Plane broke down and had to be switched"

Positiv: "Same as first leg of flight"
Negativ: "The terrible experience of dealing with Flight nerwork"

Positiv: "Brand new planes, free tv and movies, and very comfortable seats. the flight crew was very friendly and takeoff and landing were right on time. Overall we were very impressed and would definitely fly Aeromexico again!!"

Negativ: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."

Positiv: "Boden und Flugpersonal waren klasse"
Negativ: "Für teures Geld gibt es nicht einmal ein Wasser oder Kaffee geschweigeden ein Keks oder Sandwich !!!"

Positiv: "das war leider kein schöner BA Flug, sondern ein furchtbarer S7 Flug"
Negativ: "Obwohl GF und S7 zusammenarbeiten, hat S7 den Koffer nicht durchgecheckt. Das heisst, ich konnte auf dem Flughafen Moskau 8 Stunden mit Koffer stehen und warten, dass die GF aufmacht. siehe auch www.gourmet-report.de/blog/die-duemmste-airline-der-welt-s7-ist-ein-anwaerter/"

Negativ: "Seat cushions inadequate; back support insufficient. Food mediocre."

Positiv: "It took off. It landed. No drama. 15 mins early."
Negativ: "No complimentary hookers, whisky or cocaine"

Negativ: "Flight delayed for unclear reasons"

Positiv: "Der Check Inn war mangelhaft, mehr als eine Stunde nur ein Mitarbeiter, so nach und nach kamen dann weitere drei Mitarbeiter, die sich aber nur um die Prämium Reisenden kümmerten."
Negativ: "Das Unterhaltungsangebot war schlecht. Das kann BA wesentlich besser, der Hinflug beweist das."

Positiv: "Freundliches Flugpersonal; pünktlicher Abflug"
Negativ: "Essen und Getränke sind kostenpflichtig, bis auch Wasser. Da der Preis insgesamt sehr günstig war, nehme ich das für einen kurzen Flug gerne in Kauf"

Positiv: "Everything"

Positiv: "punctuality"
Negativ: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."

Positiv: "Seated at front window seat where one can be overlooked, friendly attention and service by attendant was assured and most appreciated. Please thank her!"
Negativ: "Seated at front window seat where one can be overlooked, a few times I was overlooked by same other attendant. No kudos for him."

Positiv: "Wir sind etwas früher los geflogen und ich hatte eine ganze Reihe für mich allein"

Positiv: "The flight was a bit too short to really judge, But the crew was pleasant and the flight was fine."

Positiv: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."

Positiv: "Das Flugpersonal war sehr freundlich. Der Flug ist pünklich gestarted und gelandet"
Negativ: "Das Essen war gut, leider war nicht für alle Passagiere ( Business Class) die Wahlmöglichkeit zwischen den beiden angebotenen Gerichten möglich."

Positiv: "Personal top, Verpflegung nicht im Preis, Bordunterhaltung nicht vorhanden."

Positiv: "Schade, dass bei einem Flug, der von Deutschland startet, indem für neusten Fluggäste Deutsche sind, nicht auch deutsche Durchsagen gemacht werden! Bei deutschen Fluglines wird deutsch und!! Englisch gesprochen!!!"

Positiv: "The crew was pleasant & food was fine."
Negativ: "The flight was late, which made us miss our next flight."

Positiv: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Negativ: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."

Negativ: "Die Sitze waren dreckig - mit Weintropfen und Krümeln Es dauerte fast 1 Stunde bis wir in TXL raus waren"

Positiv: "Info über Verspätung Schnelle, effiziente Security-Kontrolle"
Negativ: "Bordpersonal sehr brusque und unfreundlich"

Negativ: "You got delayed I almost missed my connection flight"

Negativ: "I didnt like that there was no food or water to be purchased after security."

Positiv: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."

Negativ: "Couldn't even get a cup of coffee on the flight without a fee. Even on a short flight, you should be able to get water/tea/coffee..."

Positiv: "The crew were very welcoming and took care to explain what was happening and why."
Negativ: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."

Negativ: "It was 1.5 hours late and I didn't even get water"

Positiv: "On time."
Negativ: "Economy seat space is inappropriate for any paying customer."

Positiv: "Der Flug war leider erheblich verspätet und Handgepäck musste vorher aufgegeben werden"

Positiv: "The airbus 320 was clean and well maintained"

Positiv: "Me encanta viajar con British Airways.. súper confortable! Súper ofertas"

Positiv: "Der Flug ist mit 5 Stunden Verspätung gestartet, es wurde nicht erklärt wieso oder weshalb, das Besatzungspersonal war sehr nett und freundlich."
Negativ: "Essen im Flugzeug ist grundsätzlich schlecht!"

Positiv: "On time"
Negativ: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"

Positiv: "Das Flugpersonal war zuvorkommend. Der Flug ging planmässig"

Positiv: "Das Flugpersonal war zuvorkommend. Der Flug ging planmässig"

Positiv: "I was not able to get one glass of water to take my medication, without having to pay for it. British Airways has become one of the worse airlines."
Negativ: "BritishAirways"

Positiv: "The Cabin Staff was good. A Cabin Crew member took my coat and put it away so I could make myself comfortable."
Negativ: "Flight was delayed for thirty minutes. The Gate staff was not good. Another bad thing was that gate was shown about 15 minutes prior boarding and you had to transfer to Heathrow Terminal 5B."

Positiv: "Got to Hong Kong alive..."
Negativ: "Got downgraded from full-fare business to premium economy; then they lost my luggage (my travel companion also got food poisoning)"

Positiv: "Super online Check in, gute sitze, ausreichend beinfreiheit"
Negativ: "Nur 3 verschiedene Sandwiches zum auswählen."

Positiv: "The folded pizza was awsome. Lots of room was very comfterable."
Negativ: "The crew was very rude."

Positiv: "gutes preis-leistungs-verhältnis"
Negativ: "habe upgrade auf "gepäckstück einchecken, freie sitzplatzwahl und snack" gebucht und keinen snack bekommen."

Positiv: "The crew as ever were excellent"
Negativ: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"

Positiv: "Crew was friendly and helpful."
Negativ: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."

Negativ: "Flight was cancelled, BA rebooked me to a flight the following day. No compensation, hotel or food were provided while spending the night at Heathrow terminal 5. Assistance via call centres was non existant, customer relations desk closes at 6pm leaving passengers stranded. Never going to fly with BRITISH AIRWAYS again, complete lack of empathy, passengers are obviously a nuisance to them. Heathrow T5 does not have a smokers' lounge."

Positiv: "Pünktlichkeit und Services"

Positiv: "Nothing"
Negativ: "No Food Left. No drinks"

Positiv: "Nettes personal schneller einstieg angenehmer flug"
Negativ: "Am Bagagge drop musste ich 1.5 stunden anstehen härte ich nicht genuügend zeit eingerechnet hätte ich den Flug verpasst"

Negativ: "We werent able to change our seats online and nor at the airport counter. So my husband and I had to sit separately on this long flight"

Positiv: "Quick boarding"
Negativ: "Not enough carry on space this distortion made by less hold luggage"

Positiv: "The flight was nice and short, the few was courteous and helpful. All as expected."
Negativ: "This was really a bare-bone flight. They did serve a drink and peanuts, but it was a lunch time flight so one would expect at least some food. Heathrow was busy so went into a holding pattern which added time and some passengers became worried about their connections. Upon landing they mixed up baggage pickup and we had to wait a long time running between two conveyor belts looking for it."