Finde günstige Flüge nach Petersburg

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."

Positiv: "Smooth and quick flight"
Negativ: "Warm, no refreshments"

Positiv: "Nothing"

Positiv: "Went without a hitch"
Negativ: "Na"

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Negativ: "Nothing."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "The cabin crew bent over backwards to help."

Negativ: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "Fast and early"
Negativ: "Tv screens kept freezing"

Positiv: "Even though we were group 6 both ways, boarding was smooth and fast! We arrived early and was able to check our overpacked carry-on. Luggage was unloaded within minutes of our getting to the baggage claim. We were even able to move up to the middle of the plane coming back home!"
Negativ: "Nothing comes to mind!"

Positiv: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Negativ: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."

Positiv: "Nice crew clean airplane"
Negativ: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "No major issues with the flight itself, see below for MAJOR issues with check-in and checking bags."
Negativ: "The organization with American Airlines at Charles de Gaulle was absolutely pathetic. I understand it's a busy airport, but NONE of the other airlines had lines like American did. Then by the time you get up to an American airline employee, incompetence was written all over their faces. The straw that broke the camel's back was that they insisted on separating my partner and me while doing security questions, meanwhile other parties who were together were not separated (LGBT discrimination). This pushed us back 10 minutes--we were separated and he was having to wait for me after the questioning to get my bag checked, too. I'll add that we arrived to the airport with over 2 hours to spare before our flight which should have been more than enough time. We probably would have missed the flight if not for a few decent Charles de Gaulle employees who bumped us though lines at customs when they realized the time crunch, no thanks to anyone with American Airlines. I heard so many saying they will not use American Airlines again, and how saving a few dollars was not worth the headache. Flying is already stressful enough, don't make it that much worse."

Positiv: "Nothing... did not end up taking the flight as when we got to the airport to check in they told us that they overbooked and we had to take a flight the next morning. They did offer to put us up in a hotel and pay for the taxi to and from but we were not pleased. We needed to get to our destination that night so we had to buy tickets on another airline."
Negativ: "See above."

Positiv: "Fact we got there"
Negativ: "Poor customer handling at Laguardia and no info why we were being delayed."

Positiv: "Great first class staff."
Negativ: "Nothing"

Negativ: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"

Positiv: "The crew on the flight were nice and helpful. Even though it was a short flight"
Negativ: "Nothing."

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Positiv: "Comfortable seats. Quick boarding. No delays."
Negativ: "Again flights attendants were a bit dry."

Negativ: "Same as above"

Positiv: "Good assortment of movies"

Positiv: "Nice landing."
Negativ: "Leg room"

Negativ: "No wifi, no headsets to listen to tv"

Positiv: "Good view"
Negativ: "Breakfast does not have good things to eat. Too cheap ones.."

Negativ: "3 hour delay due to maintenance issues on two planes."

Negativ: "I was so sick of waiting for the delay and remembering my horrible previous flight that I opted to meet my friend who lives in North Carolina and will be driving home to Richmond instead."

Positiv: "i was delayed first for 2 and a half hours in newark which changed to 4 hours and were told because of refueling. which made me miss my connecting flight in phoenix. then the new flight i was put on in phoenix i was rushed onto the plane only to sit and wait on it for another 2 hour before taking off. terrible experience"

Negativ: "4:00 pm Flight from Charlotte to Richmond was cancelled; Was unable to reconnect on another flight until 11:00 pm. Waited in airport for over 8 hours. No voucher for food or beverage while waiting. Nothing was even provided on plane not even water"

Negativ: "Airline didn't take customs for an international flight into account when scheduling the flight. We had to wait over an hour for "customs" to attend to the arriving flight."

Negativ: "Arrived in Charlotte and tried to get on an earlier flight to Richmond. Was willing to pay a change fee. Even though there were empty seats, I was told that change fee was unavailable for my reservation. I talked to 3 different people on the phone and was given 3 different reasons as to why. 3 different gate people also said there was nothing they could do and there were no supervisors to help. Another person at the counter (who I believe was a supervisor) was able to override and get me on the 2nd (of 3 flights with empty seats)."

Positiv: "ON TIME I want to mention GLORIA who was the flight attendant from ORD to Reagan on my way out. She was funny and had us laughing. I flew out Tuesday June 28th but didn't take the survey for that flight."

Positiv: "Same as about above."

Positiv: "We did eventually get there"

Positiv: "Great service."
Negativ: "Seats to small lol"

Positiv: "Attendants were very friendly"
Negativ: "Not enough food options. We didn't have time to grab dinner during our layover. This flight left after 8pm and was just under 3 hours, so the only food items available for purchase were snacks like chips and cookies. I would have loved a sandwich or something more substantial."

Negativ: "Over 3hour delay due to an aircraft switch and poor weather, boarding was a complete mess and my seat was switched from my original reservation. The ground crew and staff were unable to explain or accommodate."

Positiv: "well it did get us to our destination eventually"
Negativ: "The flight was over and over delayed due to no captain would be available. In the end the flight was leaving 4 hours late and no compensation like free food voucher would be offered. We were hungry and they let us wait the last 40min in the plane until the finally could find a co-pilot. No information was offered to the passenger as to when we would be leaving"

Negativ: "Very unhappy with AA service in Philadelphia. Weather caused numerous flight delays and cancellations, sure, but AA was not prepared with enough gate agents and customer service telephone reps to handle the situation. In addition, the entire process of clearing customs and rechecking bags and reboarding frankly sucks at Philadelphia!!"

Negativ: "Never made it. My flights were canceled. So I don't even think this review counts."

Positiv: "The actual plane crew and flight."
Negativ: "The flight changed gates and terminals as well as times and the staff knew nothing about it. Staff on the phone and in person had poor attitude."

Positiv: "Boarding was quick and no long line"
Negativ: "Food only if you pay extra around 5-10usd. Service pretty old"

Positiv: "Crew was very friendly"

Negativ: "Ich habe den Flug nach Quito verpasst, da die transferzeit von nur einer Stunde in Madrid unmöglich war! Ich müsste von Terminal 2 zu Terminal 4 und als ich ankam, war mein Flieger schon auf die Startbahn gerollt!! So ein Flug sollte nie als solch eine Verbindung gebuch werden können!! Ich bin sehr enttäuscht und werde nie wieder auf kayak.de buchen oder es jemanden empfehlen. Die mindest rransferzeit liegt bei 2 Stunden!!!"

Positiv: "Lunch meal was good. Flight attendants were friendly."
Negativ: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."

Positiv: "Alles hat perfekt geklappt und die Flüge waren pünktlich. Nur die Spezialmahlzeit war schlecht; da verzichte ich lieber ganz aufs Essen."
Negativ: "Spezialmahlzeit war einfallslos und schmeckte absolut nicht."

Positiv: "Nice plane an movies"
Negativ: "The lost my luggage"

Positiv: "the AC worked. the last flight had warm air from the vents"
Negativ: "flight was delayed 3 hours to begin with.. it was unorganized....no apology was given whatsoever.. plane was a bit uncomfortable. flight crew looked unhappy..I like to see people smile."

Positiv: "Food was delicious and good variety!"

Positiv: "Exit row gebucht. Platz für Lange Beine"

Positiv: "For a long haul, Iberia's standard class was fine and the seat actually had more room than I expected (having flown them in Europe). One flight attendant was AWESOME and helped me out when my gluten-free meal didn't arrive. I would say she went from ok to friendly so maybe not AWESOME but compared to the other flight attendants who weren't friendly at all, she was good."
Negativ: "1. My gluten-free meal didn't arrive. AA pulled the same nonsense when I went from LAX to LHR. It is pretty infuriating. 2. My entertainment screen failed about 1/2 way through the flight. I came prepared but it was still annoying. 3. I pre-paid for a seat which was a hassle because the transaction failed with a cryptic message online and I had to call. When I went to check-in, I had a window, not aisle and was positioned at the very back of the plane. I requested a refund on the phone and that wasn't allowed so I tweeted (as they adverstise) and now filled a claim. Still no response."

Positiv: "Der Flug war pünktlich und ist reibungslos ohne Turbulenzen verlaufen"
Negativ: "Es war sehr warm und stickig im Flugzeug"

Positiv: "Easygoing friendly staff"

Positiv: "Flugpersonal war freundlich, Boarding ging gut & schnell"
Negativ: "Keine Verpflegung, nicht einmal Getränke oder Snacks, kleine Verspätung"

Positiv: "Smoothest flight ever"
Negativ: "No beverage of any sort offered"

Positiv: "Sehr pünktlich! Alles schnell gelaufen, gute Information am Board. War sehr gut."

Positiv: "The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible."
Negativ: "The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason."

Positiv: "leider nix"
Negativ: "Billig Airline. Die Leute nehmen ihrem haben Hausstand an Bord, so dass nach 2/3 das letzte Drittel sein Handgepäck einchecken lassen muss. Ohne Gnade. Computer etc? Egal!"

Positiv: "die Dame am Check in war super"
Negativ: "Billig Airline. Die Leute nehmen ihrem haben Hausstand an Bord, so dass nach 2/3 das letzte Drittel sein Handgepäck einchecken lassen muss. Ohne Gnade. Computer etc? Egal!"

Positiv: "Overall everything was fine. AA airport crew in St. Louis was amazing helping me with a mistake in communication"
Negativ: "My flight itinerary was changed I received no notification of this change. Lost my flight. AA airport crew saved the day"

Negativ: "Durch die Verspätung unseres Flugs nach Madrid mussten wir mit unseren 2 kleinen Kindern einmal quer durch den Madrider Flughafen hetzen, um noch den Flug nach Düsseldorf zu bekommen. Durch die im Prinzip nicht vorhandene Umstiegszeit ist zudem unser Gepäck (noch) nicht in Düsseldorf angekommen."

Negativ: "Wir mussten ca. 40 Minuten auf dem Rollfeld bzw. am Gate im Flugzeug verbringen, da (plötzlich?) eine Startbahn gesperrt war. Dies ist mit 2 Kleinkindern eine echte Herausforderung. Ein späterer Einstieg hätte da vieles erleichtert. Durch diese Verspätung konnte das Gepäck in Madrid nicht rechtzeitig für unseren Anschlussflug umgeladen werden, sodass wir leider ohne Gepäck zu Hause angekommen sind."

Positiv: "It was nice flight"
Negativ: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"

Positiv: "Das British Airways keine kostenlosen Getränke abgibt ist einfach Abzocke. Was bei Low cost verständlich passt nicht zu einem Premium Carrier."
Negativ: "Bei Iberia Express war die Bestuhlung extrem eng"

Positiv: "Cheap fare"
Negativ: "Disorganized boarding and didn't even offer water for free on flight."

Positiv: "Great crew, funny and friendly. Really enjoyed my first experience on Iberia. The Economy Plus was really nice. I wasn't expecting a preflight beverage. Nice touch."

Positiv: "Quiet flight"
Negativ: "No food Handbag must be stowed in plane belly"

Positiv: "extremely kind personnel"
Negativ: "the food was not like you would expect in Business Class, there was no pasta less although I was on raw 3!!!"

Positiv: "Flights were on time"
Negativ: "Business class service, there were no pre flight drinks served. There was no entertainment."

Positiv: "The flight was halfirst empty, which definitely helped to improve my experience. The staff was great and everything on board was fine and clean"

Positiv: "On time, no hassles. The flight went well."
Negativ: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."

Positiv: "Great space between seats, and very nice staff"

Positiv: "Good service. On-time"
Negativ: "I got a seat automatically, and I can´t selected a preferred one."

Positiv: "Surprisingly more leg room"
Negativ: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Negativ: "I ordered a kosher meal and did not get it. I had nothing to eat for 15 hours"

Positiv: "Gutes Unterhaltungsprogramm, die Zeit verging im Fluge"
Negativ: "Die Besatzung war wirklich katastrophal unfreundlich, trotz meines perfekten Spanischs. Es gab während des gesamten Fluges genau 2 Getränke! Beinfreiheit für 192cm-Menschen zu wenig, schlafen konnte ich nicht."

Positiv: "Mehr Beinfreiheit als beim Flug DUS-MAD, was mir persönlich gut getan hat. Besatzung nett, der Kapitän hat eine abwechslungsreiche und interessante Durchsage gemacht."
Negativ: "Verpflegung und Bordunterhaltung gab es nicht, ist aber Standard."

Positiv: "Genügend Beinfreiheit, bequeme Sitze Gutes Unterhaltungsprogramm"
Negativ: "Arrogante und unfreundliche Besatzung, trotz meines perfekten Spanischs."

Positiv: "Standardflug Boarding war zu spät und zog sich dann ein wenig."
Negativ: "Verpflegung und Unterhaltsprogramm gab es nicht, heutzutage aber Standard, daher keine Bewertung. Die Besatzung war arrogant und unfreundlich, trotz meines perfekten Spanischs. Die Sitze boten so wenig Platz, dass ich als 192cm großer Mensch nicht gerade sitzen konnte weil meine Oberschenkel zu lang sind und nicht zwischen die Sitze gepasst haben."

Positiv: "Crew were great. On time. Smooth"
Negativ: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."

Positiv: "Entertainment, the plane was newer"
Negativ: "Why insisted in taking carry on luggage to the luggage compartiment if not able to handle it? My small case is lost!!!"

Positiv: "Direct flight with good entertainment system if you fly in one of the newer airplanes."
Negativ: "Poor service. It seems most if not all Iberia staff are not happy to work for this airline, and definitely hot happy to work with people. My kids asked a few times why those people were upset (regarding both flight crew as well as ground crew). Online services to request seat assignments does not work. We tried to get seat assignments over the phone, and it seems Iberia only picks up the phone if you going to purchase a ticket, otherwise forget about getting help over the phone, and/or online (email as well as website). After trying to obtain child menus over the website and phone, I drove to the airport Iberia desk to order it there two days before the flight. The desk manager was helpful and requested for us to send an email with the request, so he could set it up once the flight opened up two days before the flight. I sent out the email to find out on the flight once food service started that the request was never placed."

Positiv: "Sitze, freundliche Crew"

Positiv: "Der Flug ist angekommen und war pünktlich"
Negativ: "Alter Fliege mit steinharten Lehnen, die sich in den Rücken gebohrt haben bis zum geht-nicht-mehr. Habe mich vom Essen (oder vom Schmerz?) übergeben. Bin schon oft Iberia geflogen, aber das war der absolute Tiefpunkt !! Dann lieber schwimmen."

Negativ: "I didnt like that it was tight. People in front of me laying down on there sit and I couldnt even reach my backpack drom under the seat or move much. Flight shaky and landing verh bumpy on was back to Denver"

Positiv: "Crew was very nice!"
Negativ: "Movies were boring..."

Negativ: "Sitze viel zu eng und null Service für einen Flugpreis über 300 EUR viel zu wenig. Nie mehr Iberia buchen!"

Positiv: "Staff helpful Comfortable flight"
Negativ: "Easy to get lost in airport Only flight map on overhead screens"

Positiv: "Boarding was easy and efficient. Seats were comfortable and the food was excellent."
Negativ: "No instructions for connecting flight after landing in Lisbon. We were in a passport line for two hours and almost missed the flight. When we finally got to the gate, three staff members expedited our boarding, as we were a party of three"

Positiv: "Also very nice crew and comfortable plane"
Negativ: "We flew Iberia to Madrid, changed planes and continued with Iberia to Boston. While the plane and crew were great, between Madrid andBoston we were severely bitten by bugs - probably a kind of gnat. I was bitten on the face and arms and my wife was bitten on the face and neck. We are still covered. This has caused us much discomfort (including welts) well as cost to ensure these bugs did not come home with us."

Positiv: "One of the best landings I ever experience. Nice crew. On time."

Positiv: "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Negativ: "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"

Positiv: "Nothing at all."
Negativ: "Everything"

Positiv: "The seats on this United flight were far more comfortable than the longer Seattle-Chicago hop. We had more legroom, too."

Negativ: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"

Positiv: "This was an average flight on a small, cramped, RJ/CRJ. There was nothing special about this flight and this review is only to stop the over abundance of emails Kayak sends you begging for a review...."
Negativ: "Please read what I wrote above."

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Negativ: "This flight was canceled because my initial flight was canceled by united and then I could not take the rebooked flight so I could not keep the seats together with the travellers I was with and then was placed in the back of the plane. When my flight was canceled initially no one informed me that my return ticket would be canceled which I specifically asked about. I hope never to fly united again. The day to day staff at ohare and on flight were good and courteous."

Positiv: "Everything went well and we didn't crash. 10/10"

Negativ: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"

Positiv: "The crew was very nice"
Negativ: "The over all experience"

Negativ: "Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher."

Positiv: "Nothing at all"
Negativ: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Negativ: "I was starving and literally dehydrated. I was so thirsty."

Positiv: "Very clean and pleasant flight personal great."

Positiv: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Negativ: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."

Negativ: "Entertainment System war defekt und es gab keine Entschädigung."

Positiv: "On time"
Negativ: "Comfort space"

Positiv: "The flight crew"
Negativ: "The delay from Cancun caused us to miss our connection. The ground crew gave no help, information, or baseline customer service. We were referred to one person after the other only to finally end up in a 3hour line at customer service where we were told we miss the ground transportation and would have to find our own way home. We rented a car from Hertz and drove to Richmond arriving at 5:30am.... very disappointing."

Positiv: "N/a"
Negativ: "N/a"

Positiv: "Polite flight attendants"
Negativ: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."

Positiv: "Once the plane was good to go everything went smoothly."
Negativ: "I don't think it can really be avoided when there is a leak in the plane, but its really hard to be delayed an hour for a flight that takes less than a half hour - and I could've driven that distance quicker."

Positiv: "I wasnt on plane long"
Negativ: "Our flight was continuously delayed. Our layover actually took than the the drive from DC to Richmond would have taken. I also misplaced my phone on the flight and had no help when I called United looking for assistance today."

Positiv: "Flight attendant was fantastic."
Negativ: "That it took 2 extra hours to get to Richmond."

Positiv: "Die Sitze sind ausreichend gross, am Platz gibt es Kissen, Decke und Kopfhörer. Das Essen schmeckt und die Crew ist freundlich. Auf dem Langstreckenflug gab es aktuelle Filme noch Wochen vor DVD Start."
Negativ: "Das Video System hatte sehr viele Aussetzer, Touchscreen sehr ungenau."

Positiv: "Sympathische Crew, der Flug war äußerst pünktlich. Informationen über WLAN waren informativ."
Negativ: "Das Video System in den Sitzen hat leider versagt, war aber auf dem kurzen Flug zu verschmerzen."

Positiv: "Flight crew was friendly"
Negativ: "They changed our gate from one end of the terminal to another right at the time of boarding and made no announcements. We all found out by text or had to be told by other passengers."

Positiv: "Nothing"
Negativ: "Everything, flight was delayed over 6 hours causing me to connecting flight. Spent all day at the airport and didn't go anywhere."

Positiv: "personal service"

Negativ: "Nothing was fine"

Positiv: "Nothing"
Negativ: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."

Positiv: "Overall it was a great trip. We left a little late a both connections, but arrived on time so that's good."
Negativ: "The only thing two things I'd change would be our plane arriving back the Kalamazoo on time. It wasn't even in Kalamazoo very long. The other thing I'd change would be having the two people helping with boarding speak more clearly on the intercom. I seriously couldn't understand much of what they were saying. Also, there's not much select for pop in your store."

Positiv: "Good"

Positiv: "We arrived almost half and hour before ETA That was amazing. Crew was friendly"
Negativ: "Complimentary snacks and drinks were a joke At that time in the morning mini cookie and a mini glass of soda (not even the whole can? ) i think the airline can do way better than that."

Positiv: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."

Positiv: "The amount of leg room"
Negativ: "Snacks are shrinking"

Negativ: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Negativ: "Seats are way too close...."

Positiv: "Seems United played April fools joke on me on my flight on 4/1."
Negativ: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"

Negativ: "I flew from OKC to Richmond, with one stop in DC. After we arrived in DC my flight to Richmond was pushed back 6 hours in perfect weather. They said it was due to maintenance issues but they didn't provide us with any alternatives. I ended up taking a rental with a nice man to Richmond. A bit frustrating to say the least"

Positiv: "Extra space so I could stretch my legs"
Negativ: "No ice"

Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Veraltete Sitze die zwar breit aber unbequem sind. Völlig veraltetes Entertainment System, mit gerade einmal acht Filmen, keine Pausefunktion, keine Möglichkeit zurückzuspulen, Bildschirm ist schlanke 12 Zoll groß. Bordtoilette war alt und schlecht gepflegt."

Negativ: "Multiple gate changes in Denver. On taxi the crew had a baggage door light and returned to the gate. We as passengers were never informed of anything further until just prior to top of descent into Cody the crew taxied out depart etc from DEN without ever updating pax on anything."

Positiv: "All went as planned"
Negativ: "Coffee"

Negativ: "flight delayed, entertainment system only working after 1 hour, baggage was delivered in wrong terminal"

Negativ: "WLAN did not work"

Negativ: "The flight was delayed for hours & overbooked. It was a challenging experience for all."

Negativ: "The food was lousy"

Negativ: "The gate agent at Newark was very strict about having the passengers board the bus to this small regional jet by boarding groups, as if the arrangement of 40 passengers on a 2 minute bus ride was that important! Meanwhile the electronic sign above the gate agent would display groups 2 and 3 when the gate agent would allow only group 1 to board the bus. When we reached the actual plane, we boarded in a "scrum" in the rain! NIce job, United!"

Positiv: "Nothing"
Negativ: "3 hour delay"

Positiv: "Sehr effizientes und schnelles Boarding. Pünktlich"
Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Gepäck kostet 25$. Außer einem Getränk ist keine Verpflegung an Bord vorhanden. Bei einem 3,5-4 Stunden Flug nicht so prickelnd. Entertainment-System – zumindest auf dem Hinweg – musste man zahlen. Keine Serien etc. for free. Mein Fazit: Fliegen in den USA ist für den Europäer gewöhnungsbedürftig. Dabei sind die Preise für die Flüge nun nicht ungewöhnlich günstig, als dass das die ganzen zahlungspflichtigen Services rechtfertien würde..."