Finde günstige Flüge nach Lucca

Positiv: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."

Positiv: "Randomly gave me better seats!"

Positiv: "The crew was nice"
Negativ: "The boarding process and the fees"

Positiv: "The crew was nice"
Negativ: "The boarding process and the fees"

Positiv: "Super nettes und freundliches Flugpersonal Verpflegung war top"

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Sehr gutes Preis-Leistungs-Verhältnis, sehr freundliches Personal, pünktliche Flugzeiten"

Positiv: "I liked the seats, the space for our legs and the crew members"

Positiv: "Der mit Abstand beste Pilot mit dem ich je geflogen bin. Crew auch sehr nett."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "Der Flug war pünktlich und ist sogar vor seiner Zeit in München angekommen."
Negativ: "Die Landung war etwas hart und der Druckausgleich in der Kabinen war nicht optimal, sodass teilweise die Ohren im Landeanflug wehgetan haben"

Negativ: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Negativ: "I didn't like going downstairs to the bathroom. I'm sure there is a good reason why we did it. Also, the seats are too close together for a trip of that length of time."

Positiv: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."

Positiv: "Flight on time"

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Negativ: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Positiv: "Personal und Komfort waren wie üblich super."
Negativ: "Das Essen auf der zweiten Strecke (JEDADD) war eine Katastrophe, außer der Vorspeise."

Negativ: "Warum wird von den Flugbegleitern, sowie auch im Bordmagazin und einer zusätzlichen Broschüre groß angekündigt, dass eine Internetverbindung über FlyNet möglich ist, wenn es dann doch nicht funktioniert? Wenn man aus Erfahrung weiß, dass es bei Kurzstreckenflügen technische Problem gibt, sollte man auch nicht großspurig damit werben."

Positiv: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Negativ: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."

Positiv: "Deine Flüge waren pünktlicher als ich erwartet habe. Das Flugpersonal war sehr entgegenkommend. eJournal-Angebot ist einfach super. Ich habe nur die lobende Wörter."

Positiv: "Landung in Frankfurt am Gate, keine Vorfeldposition"
Negativ: "20 min zu spät, sehr voll, nicht genügend Platz für On-Board Luggage"

Negativ: "Flug nach FRA war 25min verspätet, so dass wir 10Minuten vor Start am Anschlussgate nach LEJ waren. Umbuchend auf den nächsten Tag...."

Positiv: "The food, the staff, the plane"
Negativ: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"

Positiv: "Personal war wie immer professionell und freundlich, Ausstattung und Verpflegung der gewohnte Standard."
Negativ: "Abflug verspätet, es erfolgte keine Information über die tatsächliche Abflugzeit."

Positiv: "Nothing"

Positiv: "Only slight turbulence. Flight was only 10 minutes late."
Negativ: "The choice of games and movies. Space too cramped, and I am only 5' tall!!!"

Positiv: "Wegen eines Sturms am Vortag starteten wir mit 75 Minuten Verspätung und landeten erst nach 23 Uhr in Frankfurt. Trotz der späten Stunde war die Besatzung sehr freundlich und zuvorkommend."

Positiv: "Flight was uneventful, which is what you want!"
Negativ: "Nothing"

Positiv: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Negativ: "It will be hard to travel with another airline"

Positiv: "Wunderbare Erklärungen vom Piloten während des Fluges, sehr angenehm...."

Positiv: "Everything"

Positiv: "Das Personal war aufmerksam und nett aber der Sitzabstand war mäßig"

Positiv: "Schneller, unkomplizierter und guter Flug"

Positiv: "Greatest of crews -attentive, smiley, going the extra mile. Easy boarding and on-time arrival. Good food and great entertainment options in Premium Economy."

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Negativ: "Nothing"

Positiv: "Great service, food service nice"
Negativ: "SMALL seats! Many people did not fit into the seats!!"

Negativ: "Business Class bedeutet für die Lufthansa Group offenbar nur Abkassieren! Im Gegensatz zu anderen Airlines ist die Business Class völlig falsch gemanaged: - kein Business Class Sitze - Standard-Economy Sitze mit freiem Mittelsitz - keine Liegefunktion - keine Fussablagen - geringer Sitzabstand (identisch mit Economy) - kein Platz, um Laptop zu benutzen - kein Bildschirm/kein Unterhaltungsprogramm - keine Aufhängemöglichkeit für Jacken/Mäntel - keine Getränke vor dem Start"

Negativ: "The automatic boarding system was slow"

Positiv: "N/A"
Negativ: "Missed my flight because of other flight delayed. I had to rerouted through 2 extra airports."

Positiv: "trotz neuestem Flugzeugmodell sehr starke Erschütterungen Schwankungen und Erschütterungen"
Negativ: "siehe oben"

Positiv: "Guter Komfort in der Premium Economy, sehr freundliches Personal, moderne Maschine."
Negativ: "Die Entertainmentauswahl der Lufthansa ist im Vergleich zu anderen großen Airlines ein Witz. Kaum neue Filme, viel zu viele unbekannte skandinavische und asiatische Filme, von denen man vorher nicht wissen kann, ob sie gut oder schlecht sind. Im Flugzeug kommen Hollywood Blockbuster einfach besser als Kulturprogramm."

Positiv: "keep going"

Negativ: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Positiv: "Der Flug war sehr angenehm, wie sonst immer bei Lufthansa."
Negativ: "Der Pilot hat ausnahmeweise nicht "Cabin crew prepare for landing" vor der Landung gesagt."

Positiv: "Great food options, blanket and pillow, and free movies was the best"

Positiv: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Negativ: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Positiv: "Great"
Negativ: "Great"

Negativ: "infotainment was down. Lost my luggage the flight was delayed"

Positiv: "Nice crew; clean plane; decent dinner"
Negativ: "No entertainment system; insufficient knee space"

Positiv: "The crew were hardworking, responsive, conscientious and friendly"
Negativ: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Positiv: "Great service"

Positiv: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Negativ: "Nothing"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Negativ: "Nothing"

Positiv: "Very friendly crew"

Positiv: "The cabin crew were pretty good. That's about all that was good."
Negativ: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "The crew service is impeccable. Ground services very friendly and professional."
Negativ: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Negativ: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "I was upgraded to Buisness so, no complaints"
Negativ: "No Marlboro light cigarettes on the duty free shopping cart"

Positiv: "Crew service"
Negativ: "Flight delayed."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Service was good"
Negativ: "Delay"

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Negativ: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Short flight friendly crew"
Negativ: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Negativ: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Service of the staff was great"
Negativ: "Turbulence, with all our technology we still cannot avoid this?"

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Negativ: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Positiv: "--"
Negativ: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Positiv: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Positiv: "On time, courteous crew, decent food."
Negativ: "Leg room."

Positiv: "Flug war pünktlich, angenehmer Flug"

Positiv: "Ich bin planmäßig in Santiago de Compostela angekommen."

Positiv: "It was a good flight, nice crew"
Negativ: "The boarding process was chaotic. Despiste we were in the priority line, we did not feel comfortable."

Positiv: "Flug war pünktlich. Für 10€ Tickets zu negatives zu sagen!"

Positiv: "Flight on time, very polite crew and the average experience you expect from Ryanair."
Negativ: "The whole luggage handling is a nightmare. If you fly with just one luggage, be prepared to have to take everything you care from it and hold it close to your chest, as Ryanair will probably try to check your luggage."

Positiv: "The pilot was amizing! Real spanish bravado!! :) The crew was perfect.very polite and helpful!10/10"
Negativ: "The boarding is shame and the meal assortment is poor!"

Positiv: "Refund and a nice note"
Negativ: "Rebooking."

Positiv: "It was very punctual and the flight were very smooth."
Negativ: "The seats don't recline and you have to pay for everything (even printing of boarding passes)."

Positiv: "nettes Personal, ansonsten halt Ryanair!"
Negativ: "Ryanair!!"

Positiv: "we got there"
Negativ: "they will pummel you with loud advertising every few minutes over the too-loud speaker trying to get you to buy cameras, toys and lottery tickets "for a children's charity" - most annoying flight ever"

Positiv: "Flug pünktlich gestartet."
Negativ: "Das Personal war unaufmerksam. Keine Möglichkeit seine Sachen zu verstauen in Sitznähe ( kein Netz am Sitz). Viele Passagiere könnten nicht mit ihren Begleitern zusammensitzen."

Negativ: "Der Flug hatte leider verspätung. Man wurde im Flugzeug selbst nur schelcht Informiert!"

Positiv: "Abläufe sind effizient und laufen meistens nach Plan."
Negativ: "Leider etwas Verdpätung und lange Wartezeit auf Koffer am FRA Flughafen."

Positiv: "Alles genau so in Ordnung, wie man es erhofft / wie man bei dem Preis verlangen kann."
Negativ: "Boarding usw. wegen Vorfeld etwas lästig, aber zu dem Preis ok"

Positiv: "Ok, it's cheap, but added extras take the shine off this."
Negativ: "To check in I was forced to book seats both ways, then had to pay extra on top of original price to pick the seats. There were a few spare seats on the flight so it wasn't a case of overbooked."

Positiv: "Der Steward war aufmerksam und strahlte viel Freude aus"
Negativ: "Für die Wartezeit auf dem Rollfeld nehme ich in Zukunft einen Schirm mit"

Negativ: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"

Negativ: "Geld wurde aus dem Hangepäck (das aufgegeben werden musste) gestohlen"

Positiv: "Flugabwicklung sehr schnell und Pilot sehr fähig!"
Negativ: "Zusatzgepäck kostet sehr viel und nicht logische zusammensitzen wenn wir schon zusammen buchen hinterlässt ehe ein nicht so schönes Gefühl. Mit dem Geld insgesamt für zusatzzahlungen kommt man leicht bei normalen Flughesselschaften auf den gleichen Preis für normal fliegen mit Gepäck und genug Raum und natürlich zusammensitzen."

Negativ: "Reinste Verkaufsveranstaltung, ständiger Signalton um die Leute wachzuhalten, Gepäck koplett überteuert! RYANAIR => NIE WIEDER!!!!"

Negativ: "2,5h Verspätung, und das ohne Zutun Dritter"

Positiv: "Crew and new Ryanair plane."
Negativ: "Boarding really slow"

Positiv: "Pünktlich, Priority Bording vermeidet Schlange stehen, empfehlenswert"
Negativ: "Eng, Snacks zu teuer, Abgabe von Bordkoffer vor Einsteigen sinnvoll"

Positiv: "Alles ok. Pünktlich und gut"

Positiv: "The plane itself was good. It left on time."
Negativ: "Stood in a long line only to be told that we had to go to a different line. Not marked. Told to print boarding passes which is something a traveler cannot easily do. Not able to do that before leaving the United States."

Negativ: "I really didn't appreciate the long lines to get our visas checked, the disorganised boarding, our flight being 30 minutes late, and getting nickel-and-dimed to death with every little thing. I had to print my boarding pass or face a 50€/£ fee, but I couldn't print one for my return flight because it was more than 48 hrs prior unless I reserved seats so I paid money to avoid paying a made up fee. The money you think you save on Ryanair isn't worth the hassel. Never again."

Negativ: "Terrible delays, and the flight wasn't even cheap."

Negativ: "The new Ryanair tactics of splitting couples to force them to play for the seat."

Positiv: "Die Landung war sehr holprig wir waren viel zu schnell auf die Landebahn angeflogen, daraus resultierte eine Vollbremsung. Ausserdem mußten wir Passagiere 40 Minuten in Flugzeug warten befor wir aussteigen durften."
Negativ: "Sitze sind sehr ungemütlich"

Negativ: "Boarding bei strömenden Regen zu Fuß"

Negativ: "Der Flug hatte mehr als anderthalb Stunden Verspätung"

Positiv: "Polite staff. Flight departed on time. Pleasant flight."
Negativ: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."

Positiv: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Negativ: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."

Negativ: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."

Positiv: "Online Check in ging ganz problemlos, Tasche einchecken auch. Personalwar freundlich. Für den kurzen Flug von Köln nach Kopenhagen war es gut."
Negativ: "Wir haben uns gewundert, was alles als Bordgepäck durch gegangen ist. Wenn wir das gewusst hätten, hätten wir Geld sparen können."

Positiv: "Boarding und Abflug sehr pünktlich. Personal an sich freundlich."
Negativ: "Serh enge Bestuhlung, die selbst für mich als kleinen Menschen schon mehr als grenzwertig war. Der Flug war nicht einmal die günstigen 125€ wert. Man kommt sich vor wie auf einer Kaffeefahrt. Dauernd irgendwelche Durchsagen von angeboten. Das Problem: Das Englisch des Personals. Man konnte auch als jemand der im Beruf tagtäglich Englisch spricht imense Probleme ein Wort zu verstehen. Auch wenn der Flug nur 2 Stunden dauerte, war es grenzwertig. Ich werde diesen Flug höchstwahrscheinlich nicht mehr buchen."

Positiv: "The flight was early into the destination."
Negativ: "The same bags we used to get there from Dublin were no longer 'acceptable' on this flight. We did not buy a single thing to put in our bags in Madrid and yet my luggage was 2 kg over and we had to pay an additional 20 euros and they said my husbands was too large to carry on - though we did prove to them if fit and they eventually let us but it was an ordeal (they didn't even bother two people in front of us with the exact same luggage). The Madrid Ryanair employees could learn a couple things in hospitality from the Dublin ones."

Positiv: "Der Flug war sehr pünktlich und auch das Flugpersonal war sehr freundlich und aufmerksam."
Negativ: "Auf dem Hinflug von hamburg nach London wechselte die Klimaanlage stark von sehr kalt nach sehr warm, sodass die Erkältung im Urlaub leider nicht ausblieb."

Positiv: "We had no problems with our flight"

Positiv: "Boarding was quick, amazingly enough space in overhead lockers for everyone's luggage, crew friendly, flight on time..Didn't have food and there was no entertainment."
Negativ: "It was all fine."

Positiv: "Pünktlichkeit des Fluges!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Negativ: "Keine Beanstandung !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Positiv: "Jeder macht seinen Job, Ansagen sind präzise"
Negativ: "Sitze eng, kein Getränk inklusive,"

Positiv: "einfACHES CHECKIN"
Negativ: "die langen wege bis ryanair in madrid"

Positiv: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Negativ: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."

Positiv: "Gut-Günstig-Ryanair"
Negativ: "Stark riechender Nachbar"

Positiv: "Very Professional"
Negativ: "None"

Positiv: "Seemed organised"

Negativ: "We were told to use the app for boarding passes-ok great except 'one or more passengers in your party may not use a boarding pass created on this app' ok fine I'll use the website. Except the website will not except any of our flight and travel or information it is it long and laborious procedure. We ended up spending over two hours attempting to get everyone in our party of four registered to check in for their flight only to have the website repeatedly crash and not send us the boarding passes . So in the end I would just warn anyone dealing with Ryan air to print your boarding passes as soon as you book your tickets and slip them into your suitcase once you're traveling and you don't have access to a business center you cannot get their website and/or their app to work correctly for you and if you don't have a boarding pass before you get to the airport they will charge you I believe the charge is €30 per person for them to print you a boarding pass even though their website and their app will not let you download a copy of your boarding pass in a timely and or easy fashion."

Negativ: "boarding process could be streamlined; feels like a cattle call with everyone crowding around at the same time,"

Negativ: "I checked in online or so I thought and when I got to the airport they charged us 45pounds a piece nearly $200 simply to check-in. I qualify as an experience flier (likely 1600-1700 flights) over my career. While $200 doesn't ruin our vacation it was clearly theft. Services theft."