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Positiv: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Negativ: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Positiv: "Nettes Personal an Board"

Positiv: "Great"
Negativ: "I didn't get my kosher food that I ordered"

Positiv: "Der Flug war mehr oder weniger Pünktlich und verlief unspektakulär."
Negativ: "Durch einen Gerätewechsel wurden teilweise die Sitzplätze neu vergeben. Dadurch sassen wir etwas weiter hinten"

Positiv: "Der Flug war mehr oder weniger pünktlich und nicht ausgebucht. So waren wir zu zweit in einer Dreier-Reihe."

Positiv: "Alles hat geklappt."
Negativ: "Zuwenig essen Portion"

Positiv: "Zwar wurde der Einstieg nur über einen Bustransfer über das Rollfeld ermöglicht, aber die Wartezeiten vor dem Bus und vor dem Flieger wurden so kurz wie möglich organisiert. Die Innenausstattung des Flugzeugs ist sehr stilvoll und edel ausgewählt. Kompliment ! Da hat die SWISS ordentlich Häkchen bei der Sonder- und Zusatzausstattung gemacht. Die Beinfreiheit zwischen den Sitzen ist angenehm großzügig bemessen für einen innereuropäischen Flug, in einem Airbus A319. Diese Beinfreiheit kenne ich eigentlich nur von Fernflügen mit asiatischen Airlines. Die Cabin Crew war mit Authentizität äusserst zuvorkommend und freundlich. Zu keinem Zeitpunkt hatte ich das Gefühl , gezwungener Freundlichkeit zu begegnen. Retroperspektiv möchte ich sagen, dass dies der angenehmste innereuropäische Flug war, bei dem ich jemals Fluggast war. Schade, dass der Flug nur 45 Minuten dauerte. Mit der Maschine und dem Personal würde ich auch mal zum mars fliegen. ;-)"

Positiv: "Meals were good"
Negativ: "We did not notice when they rolled the Duty Free Cart --so we asked if we could buy a product later on in the flight- The crew told us "No" The crew did the bare minimum serving Business Class passengers. The connecting gangway between the 2 toilet areas--- 2 of us passengers tried to pass the crew to get to the other side--crew would not move out of the way--- we, the passengers had to manoevre around them as if we were a burden to them"

Positiv: "The hospitality & staff were impeccable."

Positiv: "Flight was 14:40----- Boarding began a little late at 14:20. Got everyone on board efficiently and quickly. No kidding. Plane was ready and started moving for take off at 14:39. Impressive! Well Done!"

Positiv: "Flug war pünktlich/ crew aufmerksam/ boarding okey in Miami."
Negativ: "Die Sitze sind ziemlich hart und der Sitzabstand wurde auf das minimum gekürzt... leider nicht besonders viel platz"

Positiv: "Kurze Flugzeit, nicht allzu langes taxiing in JFK"
Negativ: "Business-Sitz in Liegeposition war im Fussbereich hart und uneben, das Nachtessen mittelmaessig bis geschmacklos. In Zuerich musste man zum Anschlussflug erneut durch Sicherheitskontrolle, nachdem schon in New York auf unfreundliche US Manier kontrolliert worden war. Wegen Hauptlounge-Umbaus ist die Aspire Lounge zu benutzen, sehr beengt und ueberfuellt. Angebot an Essen auch eher bescheiden."

Negativ: "Ok, old plane."

Positiv: "Pünktlich und super Service"

Positiv: "Crew was friendly. Food was good"
Negativ: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."

Positiv: "Flugzeug war sauber"
Negativ: "Verspätung Sandwich war kalt und hart wie den Stein"

Positiv: "Swiss chocolate is always welcome!"
Negativ: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Positiv: "moderne maschine"
Negativ: "verspätung - wie die meisten swiss abendflüge. warum nicht den flugplan nachvhinten verschieben? babygeschrei babygeschrei"

Positiv: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Positiv: "pünktlich"
Negativ: "air conditioning aus während boarding bis zum start babygeschrei"

Negativ: "This plane was better."

Positiv: "Alles In Ordnung"
Negativ: "Nichts zu bemängeln"

Positiv: "Food a, entertainment and crew were really good!"
Negativ: "Boarding was chaose and seats were tight."

Positiv: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Positiv: "The crew was very friendly and helpful."

Negativ: "I didn't have much time between my connecting flights, so I arrived at the gate right at boarding. I preselected my seat (window on emergency exit) beforehand. When I boarded through the self boarding gates, the machine just gave me another seat allocation. Obviously at that time it was too late to complain."

Positiv: "Freundliches Personal, pünktlicher Start"

Positiv: "Komfort der Sitze war angenehm. Der Flug war angenehm. Das Personal war freundlich."
Negativ: "Kurzfristige Anpassung der Einsteigegates. es gab keine schriftliche Kommunikation am ursprünglichen Gate. Eine Audiodurchsage habe ich nicht mitbekommen."

Positiv: "Trotz gut ausgebuchtem Flug in einer Dreier-Reihe zu zweit gelandet. Essen für kurzen Flug in Ordnung. Pünktliche Landung."
Negativ: "Reservierter Sitz wurde wegen Fluggerätewechsel nach weiter hinten getauscht. 40 Minuten auf das Gepäck gewartet (da kann der Flug ja aber nichts dafür). Boarding etwas verspätet."

Positiv: "neues flugzeug ansperechendes inneres neues flughzeug"
Negativ: "fast eine stunde verspätung fast eine stunde verapätung"

Negativ: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Positiv: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Negativ: "Not a big deal, but I missed the vents above the seats."

Positiv: "On time"
Negativ: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."

Positiv: "Verpflegung ging schnell"
Negativ: "zu spät (1h) sehr enge sitzabstände gewünschte sitze wurden ein boarding wieder storniert und man sass sehr viel schlechter"

Positiv: "fast, all good"
Negativ: "-"

Positiv: "It's fine no comment"

Positiv: "Service Freundlichkeit fast ohne Verspätung!!"

Positiv: "Serv ice und Freundlichkeit, Platzangebot"

Positiv: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Negativ: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Negativ: "Geplantes Flugzeug war defekt, das bereitgestellte Ersatzflugzeug zu klein, circa 40 Personen mussten daraufhin in Frankfurt bleiben. Es wurde zwar eine Entschädigung in Höhe von 250 Euro geboten, allerdings ergaben sich doch unschöne Szenen am Gate. Nach dem Boarding kam es zu einer weiteren Verspätung, da das Gepäck der betroffenen Personen entladen werden musste."

Negativ: "Should be clear whether meals contain nuts."

Negativ: "Verspätung"

Positiv: "Ft"
Negativ: "The lack of food choices. Even if you must buy them tgere should be choices"

Negativ: "Same comments as above."

Positiv: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Negativ: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Negativ: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."

Positiv: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Negativ: "Can't think of anything."

Positiv: "We liked that there was, by default, a vegetarian meal option. There were good entertainment options too."

Negativ: "2 hrs late and we missed all our following connections as a result."

Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."

Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"

Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"

Negativ: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."

Positiv: "Plane new & in good condition"
Negativ: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"

Positiv: "War alles okay. Preis der beste"

Positiv: "War alles für diesen Preis komplett gut"

Positiv: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Positiv: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Negativ: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Positiv: "It flies direct to the airport that I wanted to go to."
Negativ: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Positiv: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Negativ: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Negativ: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"

Negativ: "It a good option, a good price, i will fly again"

Positiv: "Ok"
Negativ: "Ok Andreas"

Positiv: "Das Flugpersonal war sehr aufmerksam und hilfreich. Sie antworteten gerne auf alle Fragen."
Negativ: "Die Sitze waren sehr ungemütlich. Der Flug hatte Verspätung."

Positiv: "Pleasant staff."
Negativ: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Positiv: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."

Positiv: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Negativ: "Boarding did not provide order as everyone crowded to the front. Needs better lines."

Positiv: "Price price price"
Negativ: "Messy boarding"

Positiv: "Crew very friendly."
Negativ: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Positiv: "Super easy online check-in, comfortable plane, lovely crew"
Negativ: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."

Positiv: "Cabin Crew and Pilot did their best"
Negativ: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Negativ: "There was a delay 1 hr poor service no apology"

Positiv: "Arrived only slightly delayed"
Negativ: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Positiv: "Wizzair suggestion to compensate us"
Negativ: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."

Negativ: "Kajak ist ein super Portal um Flüge zu suchen. Die Buchung über lastminute.de ist aber eine Katastrophe und am Ende so teuer wie bei der Fluggesellschaft direkt. Nächstes Mal buche ich direkt bei der Fluggesellschaft."

Positiv: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Negativ: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Positiv: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Negativ: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Positiv: "The crew in the plane"
Negativ: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Negativ: "Late"

Positiv: "Horrible company never book with them"
Negativ: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"

Negativ: "Basic flight. Rude crew and late flight"

Negativ: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"

Positiv: "Pünktlich sind die bei Wizzair immer. Personal immer gleich neutral freundlich. Aber: siehe nebenan..."
Negativ: "Das Einchecken eine einzige Katastrophe. Obwohl vorher ein online checkin verlangt wird und auch alle Passagiere dies in Form eines Ausdrucks oder per Telefon App vorlegen konnten, brauchte es geschlagene 50 Minuten, bis man an die Reihe kam. Pro Passagier etwa 5-7 Minuten Wartezeit. Eine echte Zumutung!!! Zumal dann auch die Sicherheitskontrolle nochmals 30 Minuten in Anspruch nimmt. Das liegt zwar alles nicht direkt in der Verantwortung von Wizzair, aber zumindest sollte man darauf Einfluß nehmen können. Wenn vorher eingecheckt wird, sollte es nicht mehr als eine Minute pro Passagier dauern, wie das ja auch an anderen Flughäfen möglich ist."

Positiv: "All handled professionally."

Positiv: "Good comfi flight with great crew and service"
Negativ: "The bus at the landing without a/c and it was hot as hell"

Positiv: "awesome UX/UI"
Negativ: "not so great on the mobile version"

Positiv: "On time"
Negativ: "Preview print passwords"

Positiv: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."

Positiv: "Small flight. I guess they should have served water atleast"
Negativ: "Nothing as such"

Positiv: "None of the seats reclined, even the premium seats you pay extra for. I know since I payed for them. Seats are very hard and the boarding process is the worst. They march you out after already standing in the terminal, since there are no assigned seats (typical low cost). I payed for a assigned seat extra, but still had to wait in line, just the one for priority. Then once you go outside of the terminal, you wait again in the weather until they allow everybody to board at same time (not sure how the whole priority line works, since you only get priority to get out of the building). Seats where very hard and did not recline (something you are not worn about when you buy the ticket). The seats were also so flat your neck hurts if you want to sleep. After 3 hour flight the in the late evening it was not comfortable. No food or drinks, only for purchase . They were the same price as the staff in the terminal, so don't bother buying to take on board. Low cost airline, low cost experience is what you need to expect."
Negativ: "Food on board was the same price as at the terminal or cheaper."

Positiv: "The crew was polite and professional."
Negativ: "A small delay of half an hour, but during the winter ia probably normal."

Negativ: "man kann nicht mit AMEX bezahlen"

Positiv: "On time departure. And arrival was a few minutes earlier than scheduled. The crew was excellent and friendly but professional"
Negativ: "On arrival at Travieso airport there were no directions or meaningful signage. Once signage appeared baggage was handled efficiently and the person who was doing this was very helpful in explaining the next steps in process They could do a better job of developing graphics and signage. Also not the airlines fault but the pre-boarding area was crowded warm and again not much in the way of any instructions"

Negativ: "Flights was delayed more than 10 hours without compensation."

Negativ: "man kann nicht mit AMEX bezahlen"

Negativ: "We were charged an extra 55 euros at boarding. 40 because our wheelie bags did not fit their very small bag measure cage. Our bags are normal carry on and fit the other airlines and we travel often. Our bags were put in the hold. We were then charged another 15 euros as a penalty for small bags that we fit under the seat in front., even though these bags easily fitted the measure. They were intransigent and charging many passengers."

Positiv: "Personal freundlich u. engagiert."

Positiv: "Bodenpersonal beim CHECK IN schnell mit allen wichtigen Infos auch wegen Priority Bording. Flug war pünktlich. Flugpersonal auch freundlich da kann man nicht meckern, aber was schon störend war die Verkaufsdurchgänge so günstig ist der Flug nun auch nicht das mann das so hartnäckig dur hziehen muss. Auch die Sitzqualität fand ich nur durchschnittlich und das bei einem 2,5 Std Flug in jedem Reisebus kann man besser Sitzen"
Negativ: "Sitze ungewöhnlich, Starke Verkaufsveranstaltung (Kaffeefahrt Charakter)"

Positiv: "Das Personal war sehr freundlich"
Negativ: "Der Platz für große Menschen war zu eng, man stand lang in der Kälte bevor man ins Flugzeug durfte"

Positiv: "Der Flug ist super pünktlich gestartet und es gab keine Probleme mit dem Gepäck."
Negativ: "Das Personal war bei der Sicherheitseinweisung extrem unmotiviert."

Positiv: "Das Flugpersonal war sehr aufmerksam, sehr und zuvorkommend und wir sind pünktlich gestartet und auch gelandet. Ein großes Dankeschön an alle."
Negativ: "AUF den Flug musste man sich alles bezahlen. Nicht mal Wasser gab es gratis. Die Sitze sind Ok, jedoch sind sie erneuerungsbedürftig."

Negativ: "40 Minuten verspätet"

Positiv: "Das Personal war sehr nett, das Flugzeug war neu und sauber das eigentliche einsteigen und hinsetzen in die Maschine ging, dank der Möglichkeit vorne und hinten einzusteigen sehr zügig. Gerne öfter diese Möglichkeit."
Negativ: "Der Flug war verspätet. Es gab keine Info weder Online noch vor Ort, dass es eine Verspätung gibt. Auf dem Weg zum Flughafen gab es einen Unfall auf der Autobahn aus diesem Grund sind wir zum Gate gelaufen, was wir allerdings nicht hätten machen brauchen. Das Bording hatte nicht mal angefangen. Wir hätten uns noch in ruhe etwas am Flughafen kaufen können (was der ursprüngliche Plan war) und uns kein Stress machen müssen bzgl. des Abfluges. Schlecht finde ich auch die neue Policy von RyanAir, dass man nur noch eine kleine Tasche mit an Bord nehmen darf. Geldmacherei."

Positiv: "Ryan Air ist nicht in der Lage pünktlich die Abflugzeit einzuhalten, geschweige denn sich bei den Fluggästen für die verspätete Abflugzeit zu entschuldigen. Das gilt für Hinflug, als auch für Rückflug. Mr Michael O’Leary your airline is crap!"

Positiv: "Das Personal war sehr unfreundlich vom Bodenpersonal bis zur Crew"
Negativ: "Die Sitze sehr ungemütlich"

Negativ: "Auch dieser Flug hatte wieder Verspätung"

Positiv: "best food and drinks best clubs"
Negativ: "noithing"

Positiv: "Nothing! Will never fly them again!"
Negativ: "Being a tourist, I had no access to a printer to print a boarding pass. First off, who prints boarding passes anymore when you have smartphones?! RyanAir insists on paper! But they won’t print one for you. No they sent you to SwissAir for a printout for a cost of 15€. Then back to RyanAir so they can tag your bags. Do they take the bags? No! You have to go to 2 different areas to to drop off bags. Just ludicrous! Makes you appreciate American efficiency. Don’t fly RyanAir!!!"

Positiv: "on time"
Negativ: "Flying shop"

Positiv: "Very good value for money. Courteous service by cabin crew."

Positiv: "The crew"
Negativ: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."

Negativ: "Alte Maschine, Sitze nicht verstellbar. Ryanair versucht bei der Buchung an allen Stellen zu Aufpreisleistungen zu animieren. In meinen Augen ist die Fluglinie nur für Flüge bis ca. 2 Stunden zu gebrauchen. Der Preis ist zwar top, wird aber auf dem Rücken vom Personal erzielt."

Negativ: "Beide Flüge waren eine Drama, der Rückflug hat sogar 1 Stunde Verspätung gehabt. Es ist alles viel zu knapp organisiert."

Positiv: "The pilot was amizing! Real spanish bravado!! :) The crew was perfect.very polite and helpful!10/10"
Negativ: "The boarding is shame and the meal assortment is poor!"

Negativ: "Kept staying for 1 hour unnecessarily. Plane late. Flight late, arriving 1 hour late. run out of many refreshment options, plane dirty."

Positiv: "Freundliches Boardpersonal"
Negativ: "Boarding und Start hat sich ca. 1,5h verspätet, die Landung entsprechend auch."

Positiv: "Der Flug kam pünktlich an und war auch sehr günstig."
Negativ: "Das Boarding hat sehr lange gedauert, weil vielen Personen beim Einchecken keine Plätze zugewiesen wurden."

Positiv: "- günstig - pünktlich - genug Platz im Flugzeug (1,93 m)"

Positiv: "Abläufe sind effizient und laufen meistens nach Plan."
Negativ: "Leider etwas Verdpätung und lange Wartezeit auf Koffer am FRA Flughafen."

Positiv: "Good costumer service, clean and comfortable airplane."
Negativ: "The flight was late, did not leave at the scheduled time."

Positiv: "Nice crew and good informations flow"
Negativ: "Had to wait outside for boarding. No pocket on seats."

Positiv: "Personal war nett"
Negativ: "Ich wollte nichts zu essen im Flieger käuflich erwerben"

Negativ: "Das wir mit einem alten flugzeug geflogen sind,keine tablets vo ma eine karte sieht,damit man den flug mitverfolgen kann."

Negativ: "Felt like it was a scam as I thought I was checked in with the printed out paperwork that said in big font that my checkin was completed. Then heard a fellow traveler on the plane that that's what you do. Then we heard a singer in the local pub sing about it which made me think I was not the only one. Bob Corbett"

Negativ: "I bought a coffee just minutes before boarding and was told I could not take it on board and had to drink it all immediately, scolding hot and everything. When I walked onto the plane, I found a fellow passenger peacefully sipping her airport-bought brew with no sign of reprimand from the Ryanair staff. I only ask that the rules be applied to everybody or not at all."

Negativ: "The plane didn't arrive so we couldn't take off. Our flight was delayed more than 1 hour."

Positiv: "Pünktlich angekommen, keine Probleme"
Negativ: "Stansted ist ein einziger Shop. In der Shopping Mall muss man warten, bis das Gate angezeigt wird. Dann kommt der elende Gang zu den Gates, wo herumkommandiert und gedroht wird. Gast ist man da nicht, nur Idiot, der zahlen soll. OK, der Flug war günstig und BA ist kaum besser, aber die Einstellung ist Mist."

Positiv: "Well, on time and no issues with baggage, check-in or anything like it."
Negativ: "The seats were not great but that might have been me. And the peddling of crap to an audience that cannot escape is unworthy."

Negativ: "They charge for everything (including seat assignments, checking in at the airport). They couldn't accept U.S. credit cards on the flight, so food and drink purchases had to be in cash. They even charge for water."

Positiv: "no redeeming quality"
Negativ: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"

Positiv: "Der Flug war wenigstens pünktlich"
Negativ: "Der Check in dagegen verspätet und etwas chaotisch. Sitze ungepflegt, eng und lassen sich nicht verstellen, Service Null, Zusatzkoffer und Sitzreservierung teuer. Maschine parkte in Porto nicht am Finger, stattdessen umständliches Treppenstufen. Website mangelhaft."

Negativ: "Keine Verpflegung inklusive."

Positiv: "Cheap before extras. I think I'd rather pay more for better quality airline."
Negativ: "I've had three flights with Ryan Air this week and every one has been so unorganized and stressful. The boarding process is slow, and a lot of getting in line and standing for long periods of time. Even with open seats they don't boom groups together (when they book at same time). I assume to get more money to switch but this just leads to masses of people trying to swap seatings during boarding. The landings on all three were rough, I fly a lot and have never had an issue and these landings were concerning. One they came into fast and had to pull up quickly to avoid landing."

Negativ: "Es war sehr dreckig im Flugzeug und es gibt keine Steckdosen an den Sitzen."

Positiv: "Flight was smooth, plane was comfortable, staff very nice"
Negativ: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Negativ: "no refundon tickets,since i missed the flight."

Positiv: "pünktlich, genug Beinfreiheit, 125€ nach Mallorca über den 1. Mai - da waren alle anderen Airlines schon um einiges teurer"
Negativ: "Der Flieger steht am Frankfurter Flughafen in der Pampa und man fährt ab Terminal 2 mit dem Bus ein 10-15 Minuten hin. Alles kostet Extra. Soft-Drinks 3€ - aber für die kurze Flugstrecke von Frankfurt nach Mallorca ist es ok."

Positiv: "Im Vergleich zum Hinflug hat uns ein Glück nur schnell geklappt"
Negativ: "Typische Ryanair Komfort"

Positiv: "Der Flug selbst verlief problemlos und fast pünktlich..."
Negativ: "Die Abfertigung in Schönefeld war eine Katastrophe. Obwohl mehrere Ryanair Flüge um eine ähnliche Zeit abflogen waren nur 4 Checkin Schalter geöffnet, davon 2 für Business. Wir warteten wohl eine Stunde zum Gepäck abgeben und schaffen es eben noch"

Positiv: "Preis ist ok"
Negativ: "Enge Sitzreihen, Für die Passkontrolle in England auf jeden Fall 30 Minuten extra einplanen"

Negativ: "I hate ryanair"

Positiv: "I cancelled it because you changed the time. I hope it was refunded."

Positiv: "Late. 5 hours late. No one give us a excuse."

Negativ: "In order to ride the plane, I have to walk outside. It is very cold."

Negativ: "Online check in or you are charged 45 euros, boarding passes must be printed or downloaded on phones or an additional 18 euro charge per ticket. Check in baggage very expensive."

Positiv: "The crisps are fab!!"
Negativ: "Slightly delayed on way out"