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20. Aug — 27. Aug1
Hin- und Rückflug
1 Erwachsene*r
0 Gepäckstücke
Sa 20.8.
Sa 27.8.

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Günstigster Flug

€ 491

Top-Preis für Hin- und Rückflug

€ 885

Top-Preis auf einfacher Strecke

€ 819
Die beliebteste Reisezeit mit einem durchschnittlichen Preisrückgang von 2%.
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FAQ - Flugbuchungen nach Kyōto

Top 5 Airlines für Flüge nach Kyōto

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
Korean AirErgebnis aus 5057 Bewertungen

Here at flight entertainment.

Mehr zu Korean Air

Here at flight entertainment.

Positiv: "All are professional."
Positiv: "Comfortable seat, pleasant crew."
Negativ: "The food was terrible."
Positiv: "There were movies."
Negativ: "too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break."
Positiv: "Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries."
Positiv: "Movie"
Negativ: "if the music list is great with latest songs.. charging of phone took so long to be charged"
Positiv: "Korean Air service was good."
Negativ: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Negativ: "No babies"
Negativ: "I’ll use Korean Airlines again!"
Positiv: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Negativ: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Positiv: "service/food excellent"
Negativ: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Positiv: "great service. my kids loved the special treatment!"
Positiv: "Food. Entertainment system."
Positiv: "very comfortable seating/sleeping in Prestige (business) class."
Positiv: "Everything"
Positiv: "Customer service is very good"
Positiv: "After waiting for 5 hours on the airport, was happy to get in the plane. Business lounge is mediocre and over crowded."
Negativ: "Flying form LA Had to wait an hour in the air pane for a gate to be assigned in Seoul. It was due to weather issues but crew was not very informative. Connecting flight was delayed by four hours and crew was not sure Did not inform when the flight will leave. Passengers from another delayed flight gathered around our gate and blocked us from entering boarding our plane. They were demanding that our flight should be canceled and didn’t let us board. Security was present they were taking notes but never intervened. This is the first time I have experience this type of chaos on an airport but from the signs posted, it appears that it may be normal situation and this airport. Didn’t expect I will have to push through a mob to board the air plane."
Negativ: "Flight was delayed 4 hours and I had to miss my connecting flight."
Negativ: "delayed 1:50 hrs."
Positiv: "They fixed my vegetarian meal issue by making sure I get it on the next flight."
Negativ: "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
Positiv: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Positiv: "The flight attendants were great. Food good and drink service also."
Negativ: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Positiv: "Cordial; patient; understanding; calm; respectful; and helpful"
Positiv: "They gave an actual snack, yay!"
Positiv: "Leg room, choice of food and everall services"
Positiv: "food selection & crew courtesy"
Positiv: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Negativ: "Nothing! Great flight."
Positiv: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Negativ: "food was disappointing but better than most american airlines"
Positiv: "Good service and on time"
Negativ: "N/a"
Positiv: "Clean, comfortable and professional."
Positiv: "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
Negativ: "Can't think of one think.. this trip was flawless"
Positiv: "timely services of the flight attendants,politeness as well"
Positiv: "Everything was perfect perfect service excellent food the best I ever flown so far"
Positiv: "Just about everything"
Negativ: "I."
Positiv: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Negativ: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Positiv: "Flight attendants are awesome."
Negativ: "The guy next to me was very drunk. He scared me a little bit."
Positiv: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Negativ: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
Positiv: "Friendly staff"
Negativ: "Foo"
Positiv: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Positiv: "The crew are friendly, the flight was comfortable"
Negativ: "Nothing"
Negativ: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Positiv: "The seats is clean . Crew ware nice to me."
Negativ: "Nothing."
Negativ: "Next time"
Positiv: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Negativ: "There was nothing we didn't like about our flight to Seoul"
Positiv: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Positiv: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Negativ: "The movie selections were outdated and there weren't very many options"
Negativ: "they don't know what is customer service just they know what is RUDE mean.."
Positiv: "Staff, food, flight.. everything was great."
Positiv: "The flight staff is always a pleasure to fly with."
Positiv: "한국 국적기라 그런지 모든게 완벽함. 카약 고마워용. everything is so perpect thx"

Our connecting flight was cancelled, then our luggages were loaded onto a different flight that came in after the day of our arrival at Philadelphia. We arranged that we would pick-up rhe luggages from the airport, but AA delivered them instead. So we got our luggages at the end of the day already.

My flight got cancelled and chat deals and the japan airlines failed to notify me. I had to book another flight last minute and pay double what I had originally. Bad customer service from both chatdeal and japan airlines. Never will use them again. Waste of time and money

Left late and arrived late other than that it was good

Positiv: "Crew was very attentive. Plane was clean."
Negativ: "Bigger water bottles?"
Positiv: "Delay of check in with upgrade"
Positiv: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Negativ: "Nothing. The experience for international economy was perfect."
Negativ: "If the flight was on time."
Negativ: "Kiosk, bag service, One World Integration"
Positiv: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Positiv: "Never problems with JAL"
Positiv: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Negativ: "nothing!"
Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."
Positiv: "Staff and service good"
Negativ: "777-300 plane business class very old and tired"
Positiv: "Good food and movies. Flight attendants were great."
Negativ: "Tight seating and it was hot. No way to control individual airflflow"
Negativ: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Positiv: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Negativ: "Nothing."
Positiv: "JAL is great!"
Negativ: "Nothing"
Positiv: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Positiv: "It was short flight.. I slept good through."
Positiv: "The flight crew were very attentive, polite, and full of genuine smiles."
Positiv: "The food"
Positiv: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Negativ: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Positiv: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
Positiv: "The crew was friendly, and the view from the window was stunning."
Negativ: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Positiv: "Nice staff."
Negativ: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Negativ: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Positiv: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Negativ: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Positiv: "No major disasters, comfortable seats, on time."
Negativ: "Everything was great!"
Positiv: "Crew service responsive and helpful."
Negativ: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
Positiv: "The aircraft was excellent."
Negativ: "The service could be bit more personal for a long 13 hour flight."
Positiv: "Simply excellent !!!"
Positiv: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Negativ: "Small airplane"
Negativ: "Why does the shorter of the two flights have more comfortable seats?"
Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."
Positiv: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Negativ: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
Positiv: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Negativ: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Positiv: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Negativ: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Positiv: "service is great!"
Negativ: "nothing"
Positiv: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Positiv: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
Positiv: "The airplane and all crevices"
Negativ: "None"
Positiv: "food was great flight attendants are courteous and reliable"
Positiv: "Couldn't ask for anything more than what was offered. Flying is never exactly a pleasant experience, but JAL makes it as painless as possible. Food was excellent and staff were extremely helpful and professional at all times."
Positiv: "Flight was on time. Staff was very friendly and courteous."
Negativ: "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."
Positiv: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Negativ: "My seat was not comfortable and it was uncomfortably warm."
Negativ: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Positiv: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Positiv: "Plane is comfortable"
Negativ: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Positiv: "The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had."
Negativ: "The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine."
Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."
Negativ: "I was not aware that I flew in Narita and flew out of another airport."
Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"
Positiv: "The seat was great."
Negativ: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Positiv: "Excellent cabin crew."
Negativ: "No in-flight entertainment, economy seats are narrow."
Positiv: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Negativ: "Flight left a little bit late."
Positiv: "Everything was great. The crew was nice and the food was pretty good."
Negativ: "Everything was great."
Negativ: "Bigger seat, but compared to other experiences it was very good."
Positiv: "Their friendliness And care for the passengers"
Negativ: "i can not think of anything."
Negativ: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Positiv: "Good"
Negativ: "Good"
Positiv: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Positiv: "Service, entertainment , drinks, everything! Very good!"
Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"
Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."
Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"
Positiv: "Zero"
Negativ: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
Positiv: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Negativ: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"
Positiv: "Flight was fine"
Negativ: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Negativ: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Positiv: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Negativ: "Same repeating music"
Positiv: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Positiv: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Negativ: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Negativ: "See subject line"
Positiv: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
Positiv: "Good price"
Negativ: "Stink in the plane"
Positiv: "Great service"
Negativ: "Interior show signs of aging"
Positiv: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Positiv: "Flight spot on time."
Negativ: "Can't think of a better thing"
Positiv: "Good"
Negativ: "No"
Positiv: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Negativ: "The food. Though it's Halal but very poor quality you should have to improve it."
Positiv: "Most of all are good."
Negativ: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Positiv: "The stewardess constantly walked the aisle looking to assist the disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Negativ: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Positiv: "Efficent, courteous and reliable."
Negativ: "Nothing in particular."
Positiv: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Positiv: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Positiv: "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
Negativ: "I can't think of anything to not like. It was a short and easy flight."
Negativ: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Negativ: "Hdhdhd"
Positiv: "I love ANA airlines ❤"
Positiv: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Positiv: "Crew is always awesome"
Negativ: "Needed more Japanese movie options"
Positiv: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Negativ: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Positiv: "very good service comfortable seat"
Negativ: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."
Positiv: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Positiv: "crew excellent and very efficient & professional"
Positiv: "Very professional."
Positiv: "Flight crew"
Negativ: "No leg room"
Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"
Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."
Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"
Positiv: "I saw Sanrio, the character goods all over like pillows and meals, which was good for Sanrio lovers."
Positiv: "Special meal options. Services from Cabin attendants were also nice."
Positiv: "Alll good and arrived early!"
Positiv: "Hello Kitty themes"
Negativ: "Coffee served diluted ."
Positiv: "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
Negativ: "Orderly boarding"
Positiv: "Crew was professional and entertainment was nice"
Negativ: "Delayed boarding and took off"
Positiv: "Leg space was adequate---not cramped. Friendly crew members."
Negativ: "Would have liked more choices for movies/TV."
Positiv: "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
Negativ: "Nothing"
Positiv: "Good Service and Very Polite"
Positiv: "Very spacious seating. Great staff, and smooth flight. PLUS I got my vegetarian meal as requested."
Positiv: "The staff and amenities were top notch. Seats seemed a bit roomier than ones I been on in the US lately."
Negativ: "The web site was terrible. It could't remember any of my personal info for the return flight despite the fact that I entered it on the out going flight and on their mileage plus (Infinity?) program."
Positiv: "Food is good"
Positiv: "Good food, lots of space, clean plane and friendly flight attendants"
Positiv: "felt welcomed in the flight."
Positiv: "It was my first time flying with EVA. I have nothing bad to say. I will fly with them again and again."
Negativ: "None."
Positiv: "What I like the most is the smooth landing of the plane."
Positiv: "Everything from boarding to entertaiment."
Positiv: "Everything from boarding to entertainment."
Positiv: "Entertainment options were fine and meal wasn’tbad"
Negativ: "Seat wasn’t very comfortable but it was economy so oh well...."
Positiv: "Food"
Positiv: "Flight was fast and the staff were friendly."
Negativ: "Nothing."
Positiv: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Positiv: "This airplane had so much leg room.... :-) made it more comfortable."
Positiv: "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
Negativ: "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."
Positiv: "My surprise business class hello kitty class"
Negativ: "That my flight wasn’t longer lol"
Positiv: "Clean and efficient. Catered to our needs. Definitely would travel them again."
Positiv: "I like the food. And also the great crew! very nice and always smiling. I didn't get bored because of the entertainment and they're always serving food all throughout the flight! I'll definitely fly with EVA again."
Positiv: "Food was hot and very good. Had beverage service several times. I was seated in economy. New plane and each seat had it's own video monitor. Nice feature."
Positiv: "Best airline I have been on for several years and I have over 500K miles on AA."
Positiv: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Negativ: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Negativ: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."
Positiv: "Crew is so nice."
Positiv: "On time flight. Good food. Friendly staff."
Negativ: "Nothing"
Positiv: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Negativ: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Positiv: "The movie selection was ok. Could be better."
Negativ: "Is there anyway to get the tv screens to be less bright? The guy in front of me had movies playing and I could not sleep because the screen was shining right in my face. The food. ick. Airplane food is bad as it is but this was terrible. I had some pork over rice dish that was grody with an overly sweet dessert cake/pudding concoction. The breakfast congee was ok."
Positiv: "Food was ok and crews were great. It was a two hour flight and I didn't notice we we're about to land. Hahaha"
Negativ: "Well, the long hour flights have a better movie selection. Hopefully, that will also be the same with short hour flights."
Positiv: "Gutes Preis Leistung für Premium Eco"
Positiv: "comments exactly like above except this time i did not ask for wine."
Positiv: "Everything was wonderful. People were nice, friendly, patient, and overall just lovely. The flight was very smooth and the space was reasonable and better than comparable airlines in the same class. I always fly Eva."
Negativ: "Nothing. Everything is great"
Positiv: "For a close to full flight the boarding procedure was quick and efficient. We were able to leave early and get to our destination an hour early. The in flight entertainment was not the widest selection but still had a wonderful selection of movies"
Negativ: "For such a long flight the seats are very uncomfortable. The flight cabin doesn't seem to have a flow which is depressing cause they are a big part of the experience"
Positiv: "Staff is great. Service, comfort"
Negativ: "Not enough water"
Negativ: "I thought the quality of the food was better on my flight from New York to Taipei, but breakfast was delicious on both trips."
Positiv: "Great airline, especially for a long flight. Would def use it again."
Positiv: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Negativ: "Meals basic but food and wine free, no entertainment on board"

Wheelchair assistance should be improved.


Forgot to serve food.. asked couple of times but didnt get any

Knowing the menu and meal timing on the in flight screen would have been nice. There was some instructions for getting the menu; but it required wifi and other steps that did not work on first attempt. Just make it simple. Like how you show flight information for the plane. Just show Estimated meal serving start and menu. Nothing fancy, just simple and direct. Why all the wifi business? I apprecieated seeing the maghrib, etc salaat timing on the screen. That was very useful.

Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.

You should add little bit more snacks.

My luggage was damaged

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Positiv: "Crew was helpful. Leg room is good. Overall the flight was good."
Negativ: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."
Positiv: "Good seating and entertainment."
Negativ: "Sort out the food."
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Positiv: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Negativ: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Positiv: "Alles"
Negativ: "Nichts alles super"
Positiv: "amazing customer service. great seats and interior. well on schedule."
Negativ: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Negativ: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Negativ: "Inkompetenter Stewart"
Positiv: ":("
Negativ: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Negativ: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
Negativ: "Crew was a little less cooperative than my usual Emirates experiences"
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "Comfort and food, good seats but extra cost."
Negativ: "Bad value Internet in this day and age."
Positiv: "Everything about it"
Negativ: "None"
Positiv: "perfekt"
Negativ: "s"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Negativ: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Positiv: "I like thec customer service. Very accommodating"
Positiv: "10 out of 10. excellent. 5 stars."
Positiv: "Smooth flight, courteous staff"
Positiv: "Non"
Negativ: "Non"
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Positiv: "Everything was great"
Negativ: "Nothing"
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Negativ: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

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