Finde günstige Flüge nach Kailua

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Negativ: "Flight attendant didn't mention so well about drink service."

Positiv: "Service was excellent. Crew did not accept tip. Food could be better."

Positiv: "Good service"
Negativ: "baggage was broken."

Positiv: "Service and food were great."
Negativ: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Positiv: "easy check in."
Negativ: "can't choose my own seats."

Positiv: "didnt make it to tokoyo"

Positiv: "Customer service on ANA was as stellar as always."
Negativ: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."

Positiv: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Negativ: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Positiv: "Everything"
Negativ: "The fact I had to come back to Canada from Japan. Canada is ghetto."

Positiv: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Negativ: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."

Positiv: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."

Positiv: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"

Positiv: "The flight attendants were very helpful."
Negativ: "It is a very long flight."

Positiv: "People the staff was nice and tried to be helpful"
Negativ: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."

Positiv: "Pleasant stewardesses"
Negativ: "Expensive lunches, no entertainment unless you pay"

Positiv: "The leg space of the plane"
Negativ: "Some crew hard to understand they English"

Positiv: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Negativ: "Nothing"

Positiv: "Good food and onboard service."
Negativ: "Plane was delayed and I missed my connection. Once airborne the flight took forever."

Positiv: "Great airline!"
Negativ: "some of the gates can be long walk"

Positiv: "Enough room for relax"
Negativ: "none"

Positiv: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."

Positiv: "The staff are friendly and helpful. The seat is very comfy"
Negativ: "Nothing"

Positiv: "Flight was very good - enjoyed meal and entertainment"
Negativ: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "5 stars around"

Positiv: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."

Positiv: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Negativ: "Could not fall asleep as the chair would not recline enough"

Negativ: "limited movie selections"

Positiv: "Excellent crew, comfortable seat, good food"

Positiv: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."

Negativ: "Not enough English movies/tv shows"

Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."

Positiv: "Good air crew. Good manners and attention to detail. Excellent members at check-in."

Positiv: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."

Positiv: "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
Negativ: "Nothing"

Negativ: "Very hard to sleep with little leg room and seat space."

Positiv: "I really liked the Japanese green/yellow juice. I don't know the name but it is delicious! Movie options were awesome!!! All 6 Star Wars!?! Yes, please!"
Negativ: "I did not enjoy the cold noodles. The sauce for the noodles however, was tasty. I really did not like the navigation for the TV. I don't know if mines was broken, for some of the graphics lay over each other and looked pixelated making it hard to choose what I wanted. I did not find the menu to navigate in the menu's very intuitive. Oh goodness, and rewinding went too fast. i found myself watching scenes over and over again cause if I were to fast forward, it would have gone too fast as well."

Positiv: "Crew is fantastic. I have flew many many airlines but have never found crew so friendly and service was impeccable. Planes were relatively new which is usually case for majority of the foreign airlines flying long distance from USA. I had ordered Asian Vegetarian Meal. I'm an Indian American and this meal was much better than Air India provides. Will fly again ANA for sure!"

Positiv: "There was a lot of amenities such as ear phones, touch screen entertainment attached to the seats, good selection in meals, food was good, metal utensils were supplied, pillow, and blanket provided. The boarding and flight crew were friendly and helpful. The plane was not full, which was great, it gave me a sense of space. Overall the flight was great especially since it was a nine hour flight."
Negativ: "Couldn't recline the seats back."

Positiv: "No hassle, no problems, flight arrived early."
Negativ: "Food wasn't so good, but edible (I got locomoco). Also would have liked more English language movie options, but selection wasn't bad. We each got our own tv screens, which is nice!"

Positiv: "It was okay. Had my own entertainment."
Negativ: "It was operated by United Airlines and it was a UA airplane."

Positiv: "Amazing view on top of Kujurenzan (sitting on the right side), and if you sit on the left hand side of the plane, you should be able to see the Aso Mount Volcano crater !!"
Negativ: "It announced "Final Boarding" instead of "Boarding Now" from the ANA Lounge, we ran to the gate to find out it just started boarding."

Positiv: "The food was great and many entertainment video entertainment choices available. . ."
Negativ: "The seat room, especially at the window. I'm considered below normal by American standards and I still felt crowded on this flight."

Positiv: "Sitzabstand, Service, Freundlichkeit exzellent!"

Negativ: "Boarding process"

Positiv: "Same as above"

Positiv: "The crew was amazing specially the way they treated my kids."
Negativ: "The new served and the seats did not recline."

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "Alle wünsche erfüllt. Sehr angenehm und freundlich. Gutes Essen und kein Plastik Besteck"

Positiv: "Sehr pünktlich weiter zu empfehlen nur top top"
Negativ: "Schlechte Landung zu schnell Steigflug gehabt"

Positiv: "Alles war top. Gutes Essen, Movies und stets super Personal"

Positiv: "Personal war wie immer sehr freundlich."
Negativ: "Essen war schon mal besser"

Positiv: "Das Essen ist bei Türkisch Airlines ein Hauptgrund weswegen ich mit dieser Airline fliege!"

Negativ: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Positiv: "Flug hatte eine Stunde verspatung. War nicht okey. Ich wurde am Flughafen erwartet und sie mussten uber eine Stunde warten. Ich mochte ein Teil meines Flugtickets zuruck erstattet haben"

Positiv: "Nettes Personal und Top Essen"
Negativ: "Unterhaltung, Naja"

Negativ: "Dealy my flight"

Positiv: "The food was excellent."
Negativ: "The middle seat was cramped."

Positiv: "Alles war perfekt.."

Negativ: "They refused to print my boarding pass when I made to the counter on time. Because I didn't have a boarding pass I could not make the flight and had to rebook for 3 days later"

Negativ: "na"

Positiv: "Alles war perfect vom einstieg bis und mit der gepäck aufnahme ."

Positiv: "Mann bekommt ein Nessesair sogar in der Holzklasse. Der service ist herrvorragend und der flug sehr schnell . Würde ihn weiter empfehlen ."
Negativ: "Das einzige ist vielecht den platz . Ich habe lange Beine und in der Eco ist es halt ein bisschen eng aber das ist so bei jeder Airline"

Positiv: "Great experience for my first international flight."

Positiv: "Crew members were nice People were good at check in as well"
Negativ: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Positiv: "Es war goed"
Negativ: "Essen und sitze auch goed"

Negativ: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Positiv: "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"

Positiv: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Negativ: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Positiv: "The crew members were all very helpful and went out of their way to make sure that everyone on board was attended to. The food was great too!"
Negativ: "Our flight left an hour behind schedule after a bit stressful of a boarding process."

Negativ: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"

Negativ: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Positiv: "Service and food - real silverware"

Positiv: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Negativ: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."

Positiv: "So quick boarding"
Negativ: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Positiv: "Turkish airlines is the worst of the worst."

Positiv: "aircraft was clean and well maintained, generally good service on board"
Negativ: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Positiv: "Please give food preferences while booking ticket"

Negativ: "Boarding in Istanbul kein priority"

Positiv: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Negativ: "The seats were not as comfortable as in the Airbus for the transatlantic flight."

Positiv: "on time, pleasant flight"
Negativ: "no issues"

Positiv: "I don't understand, national flags so minimum information to passenger to found connection flight gate in Istanbul airport. No passports controller, no one person. Finally i found may gate..in have seated at boarding lounge, after that we must que again, they make passport control..wasting time."

Positiv: "On time and the crew very friendly"
Negativ: "Boarding was not very well managed. They did not stick to the proper sequence."

Positiv: "Entertainment options"
Negativ: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."

Negativ: "Die Crew war mehr mit sich als mit den Pax beschäftigt. Das Essen und der Service waren lieblos."

Positiv: "Service"
Negativ: "Crowded -/ entertainment equipment bad"

Positiv: "Flight was smoothe, Crew was awesome, hotel was great."

Positiv: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Positiv: "Up to date movies!"
Negativ: "Crew need to smile a bit."

Positiv: "All very nice"
Negativ: "Boarding was unorganized."

Positiv: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."

Positiv: "Service"
Negativ: "No applicable"

Positiv: "The food and service"

Positiv: "fOOD WAS GOOD"
Negativ: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."

Positiv: "The food with Turkisj airlines is always amazing. Service is great. Cleanliness always kept up through the flight"

Positiv: "Speedy boarding and deplaning."
Negativ: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Negativ: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."

Positiv: "In flight tracking"
Negativ: "Irregular serbice"

Positiv: "Attentive staff."
Negativ: "Nothing. Great flight."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Older plane and seemingly frustrated crew. They had very little patience."

Positiv: "The gate agents were gruff, but helpful. Stewards were super friendly."
Negativ: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."

Negativ: "The airplane did not even have storage space for below-standard sized bags. Gate check worked fine, but it was an inconvenience and some of my stuff got frozen"

Positiv: "Crew was friendly and efficient"
Negativ: "Very minimal legroom. Screaming children behind me kicking my seat during flight"

Positiv: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Negativ: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."

Positiv: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Negativ: "Only offered cookies...would have liked nuts."

Positiv: "Let on time and arrived 30 mins EARLY."
Negativ: "Had to pay for meal despite length if flight."

Positiv: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Negativ: "No complaints, I was stuck in a middle seat but somebody has to sit there!"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Airline stewards were very friendly and pleasant."
Negativ: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."

Negativ: "Even with "Comfort +" the seats are horrible."

Positiv: "Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly."
Negativ: "Long flight but prefer the direct flight than having a layover."

Negativ: "The flight was over 20 minutes early"

Positiv: "Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline."
Negativ: "Nothing at all."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Positiv: "Customer service very courteous and friendly."

Positiv: "Boarding reasonably quickly; able to find overhead storage for my roll-on even in Zone 3; departed on time and arrived a little early."
Negativ: "Very tightly packed; minimal comfort for the flight. MD-88 not as comfortable as the Airbus from Chi to Atl."

Negativ: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"

Positiv: "Crew was tentative."
Negativ: "Lady besides me was eating something that smelt bad."

Negativ: "Extreme delays"

Negativ: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."

Positiv: "The plane was modern with good entertainment options. Overhead storage was ample."

Positiv: "Not much"
Negativ: "Delays"

Positiv: "Friendly, friendly, friendly."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Mostly everything was ok"
Negativ: "Delay in taking off was probably the only issue."

Positiv: "entertainment options are great. The flights are plentiful, so lots of options."
Negativ: "No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered."

Positiv: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Negativ: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"

Positiv: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Negativ: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."

Positiv: "Rebooked to Atlanta because of a delay."
Negativ: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."

Negativ: "Food"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Negativ: "My seat choice was ignored on one flight"

Negativ: "No seat assignment until at gate Also, tried to catch an earlier flight, on hold for 20 min, took agent 20 seconds to tell me I couldn't change with the ticket I had."

Positiv: "I was able to fly standby so I arrived early and so did my luggage."

Positiv: "Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late."
Negativ: "Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again."

Positiv: "Cabins, service, food and especially entertainment beat United by a mile.."
Negativ: "Seating in economy is a little tight."

Negativ: "Flight was delayed three times and took off 4hrs late"

Positiv: "quick and comfortable"

Positiv: "Where is my bag"
Negativ: "Where is my bag"

Negativ: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Positiv: "Nothing"
Negativ: "Check in 2x and security 2x Then rushing about"

Positiv: "Die Crew war sehr nett, es gab ein gutes reichhaltiges Frühstück und auf dem Sitz 11A des A321 fehlte die Vorderreihe. Besser geht nicht"
Negativ: "Es gibt keinerlei Beanstandungen"

Positiv: "Pünktlich und guter Service"

Positiv: "Premium economy gives you extra confort, more space to sleep better."
Negativ: "The flight was delayed 40 minutes."

Positiv: "Lufthansa halt, immer gut, pünktlich, netter Service"
Negativ: "Nix 50 Zeichen, Euer Ernst?????????????????????????????????????"

Negativ: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Positiv: "Sitzplätze mit extra Beinfreiheit trotz ausgebuchtem Flug, Essen gut, Flugzeug wirkte minimal moderner als Singapore Airlines Maschine."
Negativ: "Personal war insbesondere Nachts kaum ansprechbar oder unterhielt sich untereinander, während Fluggäste ignoriert wurden."

Negativ: "crew was not friendly"

Positiv: "Das Personal war sehr net. Flug hat Verspätung gehabt."
Negativ: "Das Essen war übersichtlich aber Geschmack war ok. Getrenke waren ausreichend. Beinfreiheit war wenig."

Positiv: "Insgesamt über 2h Verspätung"

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "Das Personal war sehr freundlich und zuvorkommend."
Negativ: "Wenig Beinfreiheit"

Negativ: "My plane was non existent and put me on a time crunch for connecting flight."

Negativ: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Positiv: "IT WAS A COMPLETE FRAUD !"
Negativ: "MY TIME IS TOO EXPENSIVE to use time to explain"

Positiv: "Flug war etwas schneller am Zielflughafen, gute Auswahl bei der Unterhaltung, essen war überraschend lecker"

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "Food and beverage service was excellent on these Star Allisnce international flights booked by United but operated by Lufthansa."
Negativ: "Leg room in economy is inadequate for international flights. Seats had no cushion left in seat bottoms. It was like sitting on cement."

Positiv: "Das Personal war aufmerksam und nett aber der Sitzabstand war mäßig"

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Schneller, unkomplizierter und guter Flug"

Positiv: "Flugzeug war relativ leer. Pünktlicher Abflug und Ankunft."

Negativ: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."

Positiv: "Super Service"
Negativ: "Kein Grund zur Beschwerde"

Positiv: "Pünktich und nicht überfüllt"

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Positiv: "Flug ging etwas später und leider aus dem Satelliten-Terminal raus, aber war pünktlich da. "Essen" bestand aus einem Corny-Riegel, aber der Sekt hat dafür mehr als entschädigt."
Negativ: "Man sitzt recht eng, aber das ist ja heutzutage überall fast gleich"

Positiv: "Boarding and crew were great."
Negativ: "That "seats" did not have USB connection (for phone charging)."

Negativ: "Long strory short. Flight overbooked, made US pay to ytake the next flight and send us home to another airport. WORSE EXPERIENCE WITH LUFTHANSA EVER!!!!"

Positiv: "Staff was very attentive and friendly."
Negativ: "Seating very cramped for a tall person. Tight squeeze!"

Positiv: "Service was excellent"
Negativ: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Negativ: "Flight delay for over an hour with United"

Positiv: "The food was good, and crew came around several times to offer drinks."

Negativ: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."

Positiv: "Crew, food and enterteintment were good"
Negativ: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Positiv: "Die Crew war hervorragend-freundlich, hilfsbereit, aufmerksam, witzig! Ein Vergnügen!!"

Negativ: "The seats were very cramped. A little about my height, I'm 5'2" and had a difficult time with no leg room. I sat by the window which gave me a little more wiggle room but it was not the most comfortable flight. Also a note about being able to get up from the seat to move about. The other person in the row had to get up to allow me in and out and I still had to make sure not to pull on the seat in front of me just trying to get up out of the seat. Thankfully, I only had to get out twice through the whole flight."

Negativ: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Positiv: "Man konnte einfach einen freien Platz reservieren, ohne den Unsinn mit verschiedenen Aufpreisen, der heute grassiert."

Positiv: "Der Flug war sehr angenehm, wie sonst immer bei Lufthansa."
Negativ: "Der Pilot hat ausnahmeweise nicht "Cabin crew prepare for landing" vor der Landung gesagt."

Positiv: "Comfortable, new aircraft. Good on-board service."
Negativ: "Lufthansa should allow seat selection in advance. Other competing carriers do, without a fee (including Brussels Air), and it detracts from the experience to have this uncertainty."

Negativ: "Boarding three planes to three different destinations from the same gate is very confusing."

Negativ: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"

Positiv: "The crew was incredibly pleasant and helpful"
Negativ: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"

Positiv: "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortable...they seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Overall they get a 10 from me! This was my first time flying with Lufthansa. I will most definitely fly with them again and recommend to all my friends."
Negativ: "the selection of movies could have been a bit better. Although much to choose from such as tv shows etc., more recent movies would have been a plus."

Positiv: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."

Positiv: "...and not for the first time.. And won't be the last.."
Negativ: "Wifi onboard wasn't working.."

Positiv: "Excellent very good"
Negativ: "Everting so good ex"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Bit cramped for space"

Positiv: "Bording was good and general flight ok"
Negativ: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Positiv: "On time"

Positiv: "The food was excelent"
Negativ: "I have to pay to pay a little more confort"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The supplied pack of toothpaste/toothbrush"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Very little if any."
Negativ: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Positiv: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Negativ: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Positiv: "Freundliches Personal!"

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Catering is ok"
Negativ: "Seats comfort really old school"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Negativ: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Positiv: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Negativ: "The seats in economy were a little too small for a 12 hour flight"

Positiv: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Negativ: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Negativ: "Nothing. This is filler text to meet min characters."

Positiv: "Nettes Personal!"

Positiv: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Negativ: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "We love the flight all the way"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Positiv: "Except for my negative comment, a good flight."
Negativ: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "everything"
Negativ: "nothing"

Positiv: "pleasant"
Negativ: "Pleasant"

Positiv: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Negativ: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Positiv: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Negativ: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Negativ: "Lost lugage not yet delibered"

Positiv: "The food was good, the service was excellent, and we had achance to sleep."
Negativ: "Nothing"

Positiv: "Crew was good, boarded early and arrived a bit early."

Negativ: "Luggage lost and not found. Contact to executing airline KLM very difficult, because the case-nr. on the "lost-luggage-form" was unreadable. but without this number, you can do nothing, because it almost impossible to get someone on the phone at KLM. Mostly you talk to computers. Obviously the phone is oldfashioned and you need twitter and facebook. Poor service, KLM So you can have a pleasant flight, but if you need service, you are lost."