Finde günstige Flüge nach Gatlinburg

Positiv: "Very friendly staff"

Negativ: "At some point the luggage was lost. here."

Positiv: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Negativ: "Flight was delayed due to weather in Amsterdam area"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The flight attendants could not do enough for you."
Negativ: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Positiv: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Positiv: "Comfort economy well worth the extra."

Positiv: "Usual professional and friendly service from my airline of choice for most destinations."
Negativ: "Nothing"

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "That we didn't crash"
Negativ: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Negativ: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Negativ: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "The cabin crew were fantastic and funny"
Negativ: "Tiny seats"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Positiv: "Food and drink service"
Negativ: "Boarding pass facility"

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "leg room economy compared to KLM"
Negativ: "full flight, no upgrade possible"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "It was very comfortable"
Negativ: "The crew was great"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Service of the staff was great"
Negativ: "Turbulence, with all our technology we still cannot avoid this?"

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Positiv: "The service of the crew onboard"
Negativ: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Positiv: "The price was nice."
Negativ: "Plane looked unkept on exterior. Crew was nice but lazy."

Positiv: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Negativ: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Negativ: "Luggage lost and not found. Contact to executing airline KLM very difficult, because the case-nr. on the "lost-luggage-form" was unreadable. but without this number, you can do nothing, because it almost impossible to get someone on the phone at KLM. Mostly you talk to computers. Obviously the phone is oldfashioned and you need twitter and facebook. Poor service, KLM So you can have a pleasant flight, but if you need service, you are lost."

Positiv: "Pleasant service ; courteous team"
Negativ: "Flight delayed"

Positiv: "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
Negativ: "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."

Positiv: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Negativ: "25 min to get from late push-back to throttle-up. Late arrival at destination."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "The crew was very nice and did a good job of keeping the passengers informed of delays"
Negativ: "The gate check-in person was not very pleasant. Once we had to get off the plane after leaving the gate the flight information disappeared and could not be found on any flight tracking service. I know the airline cannot help the weather but keeping passengers informed is key to making people feel comfortable."

Positiv: "The stewardess were very nice and poliet"
Negativ: "the seats not having enough room to get comfortable"

Positiv: "Nice newer plane, beautiful."
Negativ: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."

Positiv: "On time. Good crew."
Negativ: "Flight was over sold and announcements about it at the gate had a threatening tone."

Negativ: "This flight is delayed 8/10. Miserable route"

Positiv: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Nothing"
Negativ: "Haven't made it to my final destination yet.."

Positiv: "They cancelled this flight."
Negativ: "I had to fly to a different city in order to get home."

Positiv: "Good food, kind staff, free booze"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "Crew was great. All flights and connections on time and easy."
Negativ: "Food - better to stick with basics in coach. Entertainment - too conservative boring."

Positiv: "We enjoyed the room on the seats and the power outlets were very comfortable. Air Crew was extremely attentive!"
Negativ: "Too much space in between meals provided and small portions."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "Nice staff, on time"

Positiv: "Nice screens with a good movie selection. Alcohol was included."
Negativ: "I'm 5'10 and my knees were smashed into the way-too-reclined seat in front of me for 10+ hours. Even though we booked together our seats were separated by 1 row and 4 seats over and they were unable to put us together, even though my row were all single travelers."

Positiv: "They were awesome, continued to stop and ask if we needed anything. Refilled my wine without me asking when it was 1/2 full and I was watching a move. Great experience on their 767"

Negativ: "No entertainment options"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "NOTHING"
Negativ: "This had to have been among the worst flights I have ever experienced in 50+ years of flying to 86 countries. First, an e-mail before I left my Paris apt that it would be 1 hr late departing. THEN the announcement ON BOARD that the flight would make a REFUELING stop in Bangor Maine (the eqpt was a 20 yr old 757 meant for a medium-range domestic route instead of Paris-NY). So it was FOUR HOURS LATE arriving, including an extra hour on the ground in Bangor because they'd lost their landing slot (tho they lied about "bad weather" at JFK) ... a succession of lies and incompetence. Headphone jack didn't even work at the seat ... the movie was a US film dubbed into French anyway! Gawd what incompetence. A letter Fedexed to Doug Parker, AA's CEO, was not even acknowledged.... and I do 35,000 air miles a year on AA. THE WORST."

Positiv: "Great crew with an attention to details!"
Negativ: "40 min late and a bumpy ride the whole time but good flight"

Positiv: "Crew and promptness"
Negativ: "No entertainment for each seat. No cellphone charger."

Negativ: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."

Negativ: "No tv screens or entertainment"

Positiv: "Seats wer brand new leather on this plane"

Positiv: "The plane was sleek and clean. I had a good amount of room even in coach!"

Positiv: "The crew were exceptionally friendly and helpful. They made the negatives about the flight much more bearably be their excellence service whether during boarding, in flight, or after landing."
Negativ: "I booked the flight originally through british airways and expected your standard, modern plane for cross atlantic travel. Boarding to find myself on a 767 designed (and likely built) in the 80s was rather disappointing."

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Positiv: "Von boarding bis zum abholen der Koffer, alles top Freundliches Personal"
Negativ: "Nichts zu beanstanden"

Negativ: "Lost my luggage. Very difficult to get information and long process to give my info on where I was staying. Was told it was on the next flight and should be arriving by 1-2:00pm depending who you talked to. I was told they don't start delivering lost luggage until 5:00pm. At 6:00pm I call for an update. No update available other than its on it's way. I called again at 8:00pm, 9:00pm 10:30pm & 11:15pm. Still no update was given. At around 12:30pm AFTER I WENT TO SLEEP, someone come to my hotel room to drop off my luggage. I had an important meeting for early the following morning and if my bag did not arrive, I had no business clothes for the meeting. I could have bought some new cloths but since I was TOLD my cloths would be arriving by 1-2:00pm and be delivered by early evening, I thought that not necessary. I believe I was told that so BA"

Positiv: "On time departures, on time arrivals. Not interested in entertainment or food. Regular flier to/from Chicago & LGA"
Negativ: "Seating is just way too cramped, especially for an elderly woman!"

Positiv: "The seat was a lot better than the first leg. Also the entertainment screen worked."
Negativ: "The food was okay but not that good, The male crew steward was very friendly with a couple across from me and gave each of them 8 glasses of wine, even without asking for them, He would just show up with two glasses of wine every 30 mins. All the lady's working were great and friendly."

Positiv: "I like the quite clam and smooth flight. The attendants were very helpful; and kind."
Negativ: "I did not like that fact that I change me flight to the next day and had to pay $200.00 for a ticket change. I feel if there are opening we should not have to pay an additional charge of $200.00. $50 for a ticket change is understandable, but $200.00. Things do happen and changes must be made. Cynthia J. Black- Finch cynthiajfinch@gmail.com"

Positiv: "The plane crew were quite kind and efficient"
Negativ: "When we bought our tickets we asked about how much time to allow between the London flight and our connection to Knoxville. We booked expecting to take the early connection if we could get thru customs early enough. We did, asked for boarding passes and were told it would cost $150.00 to take the earlier flight...so we sat for more than 3 hours waiting for our connection, after buying over $2,000 in airfare, traveling for 24 hours and seeing a partly empty plane leave Charlotte for Knoxville. We were the given the back two non reclining seats on the flight, even though we had booked weeks in advance...so no we felt very let down at the end of a difficult trip."

Positiv: "Polite and professional:-)"

Positiv: "Enjoyed my flight, good to be flying American I wish I could fly AA every time"

Negativ: "Never made it there because of delays"

Positiv: "Nothing"

Negativ: "Cramped seating and I'm not an overly large man."

Positiv: "I liked the monitors on the seats allowing us to watch some recorded tv shows as well as track our flight. It was also nice to be able to charge my phone while on board."
Negativ: "Seating was cramped as it always is. The seating was designed for children to sit side by side not 3 mature adults."

Negativ: "AA makes traveling with an infant especially hard by not allowing travelers with infants to board after/with persons requiring assistance due to handicap. I have to manuever through the plane and crawl over other passengers to get seated with my 9-month-old. This makes it uncomfortable and inconvenient for me and the other passengers."

Positiv: "well it did get us to our destination eventually"
Negativ: "The flight was over and over delayed due to no captain would be available. In the end the flight was leaving 4 hours late and no compensation like free food voucher would be offered. We were hungry and they let us wait the last 40min in the plane until the finally could find a co-pilot. No information was offered to the passenger as to when we would be leaving"

Negativ: "Tight seats."

Positiv: "Boarding was quick and no long line"
Negativ: "Food only if you pay extra around 5-10usd. Service pretty old"

Positiv: "smooth flight"
Negativ: "seat didn't recline"

Positiv: "The flight attendant was nice."
Negativ: "The boarding process was a nightmare there were 4 flights boarding at the same time from gate 57-61. People were coming in line from every direction and it took forever to walk a few feet to get my boarding pass scanned. Then about 1hr into flight it's was freezing in the front of the plane, I was in row 5 and the only solution given to several of those who inquired about it was to "take a walk to the back, it's warmer back there". We were dressed for the winter up front and people in the back were comfortable. It was ridiculous. Mind you this was a tiny plane 1 seat on the right and 2 on the left so not a lot of room to stand and move around."

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Negativ: "I was forced to check in my carry-on bag (and pay). My flight was delayed and therefore I missed my connecting flight. I was unable to change seats, and the United staff were I accommodating to assist with the "Basic Economy" fare."

Negativ: "they canceled the flight and put us on american airlines wich was terrible"

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "The crews were accommodated"
Negativ: "The flight was delayed on so many occasions."

Positiv: "Boarding was orderly, crew was reasonably nice."
Negativ: "Comfort, food and entertainment (extra $$) is very mediocre."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "Seat had room"
Negativ: "Could not lay back"

Positiv: "It was a good flight, short but good."

Positiv: "The flight was fine. No issues at all"
Negativ: "My experience would be fine except when I went through security and they checked my luggage, they opened my suitcase in front of everyone and riffled through my clothes out in the open. I don't care that they needed to go through my bag, I care that there was no concern for privacy."

Negativ: "Entertainment System war defekt und es gab keine Entschädigung."

Positiv: "The staff was sooo attentive and welcoming!"
Negativ: "I can't complain about anything!"

Positiv: "Will never fly United Airlines!!"
Negativ: "Customer Service was terrible!!"

Positiv: "nothing totally a rip off"
Negativ: "I paid 125 for my hockey bag. Flight was delayed but no email or anything. Changing my flight was miserable staff so rude and people on phones can barely speak"

Negativ: "Support for all Android platforms needs to be updated."

Positiv: "On time...."
Negativ: "Bigger plane than usual.."

Positiv: "Nothing"
Negativ: "The landing was horrible. A lot of passengers were upset."

Positiv: "Quick to dapart"
Negativ: "Quick to de-board"

Negativ: "Entertainment and food could have been better."

Positiv: "Die Sitze sind ausreichend gross, am Platz gibt es Kissen, Decke und Kopfhörer. Das Essen schmeckt und die Crew ist freundlich. Auf dem Langstreckenflug gab es aktuelle Filme noch Wochen vor DVD Start."
Negativ: "Das Video System hatte sehr viele Aussetzer, Touchscreen sehr ungenau."

Positiv: "Sympathische Crew, der Flug war äußerst pünktlich. Informationen über WLAN waren informativ."
Negativ: "Das Video System in den Sitzen hat leider versagt, war aber auf dem kurzen Flug zu verschmerzen."

Negativ: "aborted takeoff due to mechanical problem, a bit scary but crew opted for safety and we changed to another plane;thus, long delay but unavoidable."

Negativ: "I went on this trip as an veterinary humanitarian out reach. I was also guardian to one high school student so that she might have an experience of such to guild her future. Her flight was missed booked to leave after mine, I attempted to rebook my flight with Luthansia but they would not let me me even partial rebook. I attempted a number of times to rebook the flight but their solution was extreme financial gain for them when more reasonable alternative could have been arranged. They canceled my entire return flight and left me stranded. I had to piece together a return flight on a shoe string budget. Thankfully American Airlines was understanding for it appears Luthansia and United are not."

Negativ: "Ok"

Positiv: "That the plane arrived on time, which is a miracle in itself."
Negativ: "No offer by the Flight Attendant to any passenger if they wanted extra snacks or if they desired to have the entire can of soft drink they requested. Only one A/C was operational, so thank God we cruising at altitude cooled the cabin down."

Positiv: "New plane, courteous staff. everything on time--what else could you want?"
Negativ: "There were some crying babies, (5 of them--yikes) but nothing you could do anything about."

Negativ: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Positiv: "I like free wifi, aspecial food item like middle east food"

Positiv: "Nothing"
Negativ: "First, when I got to the booth AFTER checking in, they told me that there isn't any more seats on the flight. The attendant proceeded to tell me "just go to JFK and see what happens" obviously I was furious. United will be lucky if I ever fly on them again"

Positiv: "Extra space so I could stretch my legs"
Negativ: "No ice"

Positiv: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Negativ: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."

Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Veraltete Sitze die zwar breit aber unbequem sind. Völlig veraltetes Entertainment System, mit gerade einmal acht Filmen, keine Pausefunktion, keine Möglichkeit zurückzuspulen, Bildschirm ist schlanke 12 Zoll groß. Bordtoilette war alt und schlecht gepflegt."

Negativ: "The only complaint is to have to pay for the TV. I feel it should be part of the service. On the way going to Punta Cana the flight attendant gave it to us for free and that was very nice as it made the trip seem to go by faster. Other then that everything was wonderful."

Positiv: "Once we got on board the flight attendant was very nice and accommodating. The flight itself was fine."
Negativ: "We had to wait 4 hours to board our flight. The plane was late, then they had to replace the whole navigation system. Then at the last minute told us to go to another gate and when we got there we were told to go back to the original gate. Getting another plane from the get go would have eliminated a lot of the hassle we all experienced."

Negativ: "flight delayed, entertainment system only working after 1 hour, baggage was delivered in wrong terminal"

Positiv: "Nothing."
Negativ: "Delayed four hours."

Positiv: "Everything worked out just perfect"
Negativ: "No snacks served"

Negativ: "WLAN did not work"

Positiv: "The flight attendants were very awesome, fun and professional, and super friendly.... My only negative was this plane didn't offer wifi... If there is going to be an extra charge for the WiFi through United Airlines, then EVERY plane should offer it. Otherwise their should not be a charge."

Positiv: "The captain, crew and gate personnel were very friendly and helpful, despite what I think had been a long day for all of them too. I appreciated their efforts to provide drinks for everyone despite the crazy short flight."
Negativ: "I was rather annoyed that the inflight video monitors played commercials for the entirety of the flight (almost no one elected to pay $8 for TV on what was supposed to be about a one hour trip). The cabin was obnoxiously bright as a result, and it was difficult to avoid being distracted and irritated by the flickering. United should have those screens turned off unless users pay for them-- it would save valuable energy too, wouldn't it? I was also frustrated that we were delayed a number of times because of mechanical difficulties, but I'm grateful that we took off knowing everything worked. Between the late in-bound crew and the mehanical hold ups, we could have all taken the bus and arrived sooner."

Positiv: "Space"
Negativ: "Heat"

Positiv: "Truly travelled the "friendly skies" with United."

Positiv: "Nice crew, lots of leg room on plane."
Negativ: "Being overcharged for a service (airline flight) that has only worsened in the last 40 years is always disheartening."

Negativ: "The food was lousy"

Positiv: "I got updates to my Apple Watch in regards to delays and ultimately my flight being cancelled."
Negativ: "Had a very hard time trying to re-book a different flight to get to where I was going. The best I could get was a day and a half later so I ended up not going. I missed my best friends wedding."

Positiv: "Sehr effizientes und schnelles Boarding. Pünktlich"
Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Gepäck kostet 25$. Außer einem Getränk ist keine Verpflegung an Bord vorhanden. Bei einem 3,5-4 Stunden Flug nicht so prickelnd. Entertainment-System – zumindest auf dem Hinweg – musste man zahlen. Keine Serien etc. for free. Mein Fazit: Fliegen in den USA ist für den Europäer gewöhnungsbedürftig. Dabei sind die Preise für die Flüge nun nicht ungewöhnlich günstig, als dass das die ganzen zahlungspflichtigen Services rechtfertien würde..."

Positiv: "Great service from Flight Attendant. Young man was very helpful and professional. It's always nice to have simple service with a smile!"
Negativ: "Small plane for long flight."

Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."

Positiv: "so good and comfortable"
Negativ: "the plane was old though."

Positiv: "good onboard service"

Negativ: "There was no entertainment. Breakfast was standard"

Positiv: "Everything was to my satisfaction."

Positiv: "Seats, pillows, blankets, entertainment system, crew."

Positiv: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."

Positiv: "Friendly crew"
Negativ: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"

Positiv: "Sehr schmackhaftes essen"

Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."

Positiv: "Nothing"
Negativ: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."

Positiv: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Negativ: "Well there was no entertainment in the flight. That is it"

Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."

Negativ: "Did not provide special meal although I called ahead to request it."

Negativ: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Positiv: "On time"

Positiv: "Meal service plentiful. They kept the bathrooms very clean"
Negativ: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."

Positiv: "Great cabin crew and food"
Negativ: "Very old aircraft with broken seats"

Negativ: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."

Positiv: "The hospitality"

Positiv: "The flight service"
Negativ: "The food was good"

Positiv: "Children running up and down isles screaming while I was trying to rest. I had to go to the rear of the plane to ask the stewardess to bring it to a stop. They should have stopped it BEFORE I had to ask them to stop it."

Positiv: "Crew and service"
Negativ: "On board entertainment was not up to date. Old movies. Little choice."

Positiv: "their business class was very good and a huge difference than economy, well done"
Negativ: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"

Positiv: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Negativ: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"

Negativ: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Positiv: "The crew were very friendly and professional."
Negativ: "They lost my bag, there was no announcement that the flight was boarding."

Positiv: "The take was very smooth."
Negativ: "The seats did not recline & I had a back problem"

Positiv: "I need a refund what do I do for a credit?"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"

Positiv: "Service & Staff"
Negativ: "They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal."

Positiv: "The guy I was sitting next to."

Positiv: "They need to make the seating more comfortable especially with such looong flights!"

Positiv: "The flight attendants seemed a bit disorganized delivering the food and drinks"

Positiv: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Negativ: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."

Negativ: "I used kayak to book the flight and the website provided had the incorrect web address for checking in. When I went directly to the Ethiopian airline website they wouldn't allow me to online check in. I called the agency and I couldn't be connected to anyone. I missed the physical check in by 4 minutes and no one was at the counter to help me reschedule. Really disappointing."

Positiv: "The plane on this part was not too bad."

Positiv: "The movie and music collection was good."
Negativ: "The awaiting time to get the boarding pass to long."

Positiv: "The comfort of the plane and the flight was pleasant"
Negativ: "There is racketeering syndicate in Guangzhou Airport exploiting passengers only on ETHIOPIAN AIRLINE after check-in."

Positiv: "Gave me emergency seat with more legspace on request"
Negativ: "Delayed boarding. Long waits. No entertainment"

Negativ: "I legitimately got food poisoning on this flight!"

Positiv: "kept time Good crew service Good food"
Negativ: "All was good"

Positiv: "Changed my flight without letting me know and wanted to charge me for it."
Negativ: "Everything... Most especially no communication"

Positiv: "Pünktlich, nette Crew, gutes Essen und Service"
Negativ: "Entertainment war nicht eingeschaltet oder defekt"

Positiv: "Scarf/Blanket included on flight was very comfortable."
Negativ: "Inattentive flight attendants that bordered on rude at some points. Lack of entertainment options/poor quality headphones, 2/3 seemed to be broken."

Positiv: "I disliked everything about this flight and i will never buy a Ethiopian air ticket. Worst airlines i have ever travelled with."
Negativ: "The crew never brought what we asked for and seemed to be out of most things. upon arrival in Addis Ababa i was given a hotel with the wrong name on it and ended up having to spend 7 extra hours in the airport waiting for my connecting flight. The food in the waiting area was horrible and the lounge area was very dirty."

Negativ: "THe airport was overcrowded; the people that worked on the flights and in the airport were not helpful or friendly. Not enough seats in airport for people. Could only buy items at airport with local currency or USD; didn't accept credit cards and didn't have an ATM."

Positiv: "40kg baggage allowance"
Negativ: "1. You are trying to communicate with me in Dutch, which I don't understand. I only understand English. 2. My booking was not eligible for online seat selection or check-in."

Positiv: "Having a bus on the tarmack for passengers going to the same destination was genius. Never seen such quick turnaround time. No wasted time in terminal for customers, No wasted time on the ground for planes."