+ Es war ein angenehmer Flug trotz Verspätung. - Die Toiletten waren gehen Ende des Fluges absolut ekelerregend aufgrund von Unfähigkeit mancher Fluggäste anständig auf die Toilette zu gehen.
Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"
Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."
Positiv: "The crew was nice."
Negativ: "Everything is too cramped. The sound on the entertainment unit is terrible."
Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"
Positiv: "The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac"
Negativ: "The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?"
Positiv: "Guter Service"
Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."
Positiv: "Even if I missed the connection, I was happy that a connection was automatically send to me and I did not have to worry about mu baggage or check out at Pearson."
Negativ: "I reserved two tickets and out of the four planes with took only one we had seats next to each other so we couldn't carry out some business on the flights."
Positiv: "The flights went smoothly overall. The crew was friendly."
Negativ: "The movie selection on the tv was limited."
Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."
Positiv: "Flight attendant gave me more accurate info about the luggage proces. Information at check-in was incorrect."
Negativ: "1) incorrect luggage info in LIR 2) very late flight"
Positiv: "Crew and flight were great"
Negativ: "Not great food, but that's ok."
Negativ: "Air Canada knew we were going to miss our connection, as the flight was delayed over and over, yet the staff on the ground insisted all connections would be made, there had been no missed connections all day. As soon as we got to Montreal, we were told due to ice in Montreal Air Canada had been cancelling flights and many connections couldn't be made all day. By that time it was too late to call Vancouver and set up alternative plans for the following day, which is when we would finally leave Montreal."
Negativ: "Chaotic boarding. Little leg room"
Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."
Positiv: "Had a flight out of LGA to Toronto after arriving on the red eye from Cali! The staff is amongst the best in the industry and love flying them! Polished, professional and courteous! For the money we pay to fly and be spoken to as if we're second rate citizens is absured and unacceptable. However every time I fly them, I find their employees make the entire experience a pleasure to fly! Thank you to the leadership team for empowering your staff and execution."
Negativ: "Food can always be better but that's across the board!"
Positiv: "The ride was smooth, I felt safe!"
Positiv: "I received an overall warm treatment from the staff and the flight wasnt delayed therefore I made it to NYC right on time for my appointment :) Thanks Air Canada!"
Negativ: "Late flight No info given to passengers"
Positiv: "Great crew and was comfortable"
Negativ: "Food was expensive"
Positiv: "It was a mostly empty flight, so there was plenty of space."
Negativ: "The only bathroom was locked for landing, which I understand is a policy, however a woman sitting next to me REALLY had to go, and being at the back of the plane while everyone was leaving, could not go ask for it to be unlocked. I felt bad for her... Also, it was not clearly written or easy to understand where our gate was at Cleveland Hopkins. It was a small flight, but it could have been clearer."
Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."
Positiv: "On time."
Negativ: "Entertainment system at our seat not working AGAIN. Had to wait 40 minutes at back of plane after using washroom. Isles blocked by drink cart."
Negativ: "Late boarding again with Air Canada."
Negativ: "Flights got delayed both going away and coming home. They almost lost baggage and I was going on a cruise the following day. Workers didn't seem to care that I was going to miss my connection. Kinda made it the connecting city's problem."
Positiv: "The flight was on time!!"
Negativ: "I find over the past 25 years that I have been flying with Air Canada the customer service has really went to the dumps !!! Every body is rude and don't understand why."
Positiv: "The flight was smooth and on time. For the most part crew was friendly."
Negativ: "I'm 5'2" med. built and felt the seats cramped with little leg space. My seat had cold water dripping down onto my head and neck from the vent above the window. The flight attendant's response was "it will stop after a little bit". Disappointing."
Negativ: "Bag damaged. No one to report damage to"
Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"
Positiv: "II was disappointed with the food. Last May when I used AC it was much better, even edible. I left my IPad on the flight and it was not only retrieved and properly identified but was delivered to me on my connecting flight. Most grateful."
Negativ: "The food."
Negativ: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."
Positiv: "I had an open seat next to me; the flight wasn't full, so I was able to stretch out more comfortably. The crew was very nice, too."
Negativ: "I didn't realize I needed the app to access entertainment, and I had no way to download it when I got to the plane. I saw that a leg of my journey was on Rouge, and assumed it would be a shorter leg, not the longest. It was disappointing."
Positiv: "The view from the window seat was all that was good about the flight."
Negativ: "The flight attendant (lady with short red hair) was very rude to a customer I was sitting next to. When food service came aroind, people had there seats back amd instead of addressing everyone to politely put their seats in the upright position, she specifically told her (in a very harsh tone) to put her seat up for consideration of the person behind her. The customer said she couldn't because the person in front of her had her seat reclined as well, which left her with very limited space to eat. The flight attendant continued to say she needed to pit her seat upright or take a seat in the back of plane. I was in shock by the flight attendants' unprofessionalism. Flight attendants also need to provide passengers with pens to fill out declarations. Some would not provide customers with pens. I will never fly Air Canada again!"
Negativ: "Did not make this flight."
Positiv: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Negativ: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"
Negativ: "They over sold the flight. Customer service was awful and the gate attendant was untrained. We were unable to board the plane."
Positiv: "The flight attendants were awesome. Specifically the black lady with short hair, I don't remember her name but she was fantastic and super down to earth."
Positiv: "The flight attendant in Business class was absolutely fantastic. Very friendly, attentive, and fun. She made the trip special."
Negativ: "Business were regular seats, but for such a small plane I understand."
Negativ: "Without notice, flight was delayed more than 3 hours."
Positiv: "The price, kayak beat every other website. Glad my friend suggested I try using it."
Negativ: "Sometimes a little bit confusing for which airline im suppose to go when there was a connecting flight."
Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."
Positiv: "You want comfort? this is the way to go."
Negativ: "Entertainment on short flight was limited."
Positiv: "We were very impressed with Air Canada and would highly recommend flying with them to any destination!"
Negativ: "Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight."
Negativ: "I have nothing to say about the flight, was good enough."
Positiv: "Great flight. New and comfortable plane with lots of room. Food was good. Reasonable entertainment was provided with lately released movies. Staff was friendly and accommodating."
Negativ: "Internet not free on board. For the price of the ticket on an international flight, internet should be included for free. Also no newspaper available on board."
Positiv: "everything was as I expected"
Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."
Play it was great once it took off. It was delayed for two hours before taking off. It’s now 1 AM and I’m going to bed I’m supposed to be home at 10:30
Flight delayed. Crew excellent. Airlines are struggling amid shortages of staff. Be prepared to have flights canceled or delayed.
Flights kept changing right up to the day before leaving—-finally requiring two connecting flights instead of one with all of us traveling alone to connect through a different city. The connecting flight changes were scheduled too close to the arriving flight time—-requiring another phone call and extremely long wait times to United. In all, we had to call United 6 times with flight changes THEY made. United and their partner companies (in our case Lufthansa) continually blamed the other provider for the scheduling problems. All flights we took on this trip were delayed. The flight staff was always good. The arrangements for the trip a nightmare.
I’m not a fan of the CRJ aircraft.
Positiv: "Worst flight ever! 7 hour delay, 1 hr, 2 hr, 3 hr etc Absolutely awful! Plane broke down and they didn’t have another! Awful Father’s Day!! Never fly United!! And very rude customer service!"
Negativ: "Instead of giving a $20 meal voucher they should have given flight vouchers!! We will not fly United again!!"
Positiv: "Perfect..!!! Very nice...!!!"
Negativ: "I think that is just perfect for a very short flight you can not ask for something else."
Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"
Positiv: "trip was horrible. Very disrespectful and racist."
Negativ: "Crew needs to take classes on discrimination"
Negativ: "Bigger seats and warmer cabin"
Negativ: "Turbulence was so so bad!! Pilot announce that there would be a little of it!!! It never stopped!!! I thought I wouid leave at that time and sleep some what!!! Not a wink!!!!"
Positiv: "Seat were comfortable Crew were awesome"
Negativ: "Could have cell phone charging at all seats Would have been nice to have a second cup of coffee"
Positiv: "Crew was accommodating."
Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"
Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"
Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""
Positiv: "Great crew"
Negativ: "More legroom"
Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."
Positiv: "The crew were wonderful"
Negativ: "Fresno needs a better runway so bigger planes can fly in"
Negativ: "I missed having the navigation map when traveling such a long distance."
Positiv: "Leider verspätet"
Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"
Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"
Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."
Positiv: "Short fly nothing fancy made it safe and in time."
Positiv: "The captain was diligent to keep us informed of the flight progress."
Negativ: "Another major airline’s equipment failure delaying our pushback! In spite of that, our crew delivered us to FAT on time!"
Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"
Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"
Positiv: "Very helpful with my mother and the wheelchair."
Negativ: "Plane unloaded on tarmac. If weather would have bad the experience would have been very uncomfortable."
Positiv: "Everything was fine."
Positiv: "Entertainment had good choices. I was very comfortable in the chairs. The crew was overall friendly."
Negativ: "Wish the entertainment came with tablets already installed instead if for purchase. Would be nice to have gluten-free options for snacks. Since my first flight was delayed and I barely made it to my connection, I had no time to grab something to eat at the airport. And being celiac, there was only a nut and fruit mix. Not enough to substitute for a meal. My biggest complaint however is with 3 hours left of the flight, i turned on the call button to request a beverage and nobody came. I waited 45 minutes, having to turn on the light 3 separate time because it automatically must have timed out. I couldn't get out of my seat due to seat belt sign. I looked back into the rear galley and 5 attendants were back there talking. Tried to get their attention. Nothing. Finally, I got up and went to get my own drinks. Being a server at hotel in waikiki, I understand that customer service is very important. And though I understand that they may have been busy and unable to answer my call, I could see that clearly was not the problem. They were just standing there and chatting. Very frustrating. Though they were friendly, they just simply weren't paying attention. I have to say in all honesty, I will not be recommending nor flying United airlines again."
Positiv: "Easy check in and boarding. Nice airports"
Negativ: "small.seats. poor snacks"
Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"
Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"
Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."
Negativ: "The food was terrible."
Negativ: "Flight was canceled and attendant very unhelpful"
Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."
Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."
Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"
Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"
Negativ: "Strange how the staff at lax just kept updating us...after we all got the update on our phones...in a non engaged manner as if it was acceptable and normal that the flight was delayed"
Positiv: "Everything went well and we didn't crash. 10/10"
Negativ: "No wifi... with the amount you pay for the flight, seems insane you have to pay for wifi too"
Positiv: "The flight attendant was very fast at getting our drinks and snacks delivered - especially for a 44 minute flight! She was also very friendly."