Finde günstige Flüge nach Cape Coral

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program."
Negativ: "Forced on later flight."

Positiv: "Once we finally boarded, it was fine- plane was new and clean and entertainment system was great. Agents did the best they could with limited information on flight status. Provided snacks at departure gate- but they were all unhealthy."
Negativ: "Flight originally booked with 2:30pm departure time, was pushed to 4:30pm a few weeks in advance. Then the flight was delayed on the day by 30 minute intervals until 9pm. Finally, we were switched to a different gate to board a different plane. Then sat on the plane at the gate for another hour so they could load all the bags. We didn't take off until 10:30pm- painful."

Positiv: "It was very good flight"

Positiv: "on time, good service,"
Negativ: "i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim"

Positiv: "I like service"

Positiv: "Free movies. Clean and modern look to airplane."
Negativ: "Could not get wifi to work."

Positiv: "Quick boarding, clean plane, good entertainment system."
Negativ: "Used a neck/back pillow and jacket against hull to try and keep my shoulder and arm from freezing solid. I usually sit by the window on a couple dozen flights per year, and it has never been this cold on my arm. I wonder if a heating pad would work on their outlet?"

Positiv: "Boarding was fine. And service was good."
Negativ: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Delta’s crew were professional"
Negativ: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"

Positiv: "What an easy flight. Run very well!"
Negativ: "The crew seemed a bit tired, but it’s the season"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "The crew boarded us efficiently, and got us off the ground on time, but the boarding experience is not pleasant."
Negativ: "The food selections are limited. The crew ran out of popular items in the economy cabin. The personal seat lighting on the B-767 never quite worked. I eventually gave up on it. The overhead bins were too small for many roller boards, which caused some passengers to be perplexed. Delta should offer some inducements to encourage passengers to gate check bags."

Negativ: "I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk."

Positiv: "On time. Good customer service. Easy route, no hassles."

Positiv: "On time service &no damaged luggage!"
Negativ: "Nothing"

Negativ: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."

Positiv: "Great experiencing getting on and off the plane"
Negativ: "Nothing"

Negativ: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Who could ask for more?"
Negativ: "N/A"

Positiv: "consistently good"
Negativ: "no problems... a little late because of uncontrollable factor... WEATHER"

Positiv: "Comfortable aircraft with tv in the seats"
Negativ: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."

Negativ: "Weather delay"

Positiv: "Nothing in particular"
Negativ: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"

Positiv: "Video screens at each seat!!! Thank you Delta!"
Negativ: "Nothing, everything was great!"

Positiv: "Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles."

Positiv: "Friendly, hard working flight crew"
Negativ: "Flight delayed 2.5 hours. Not necessarily their fault, but they rarely communicated why or what to expect. Despite signing up for SMS notifications, I'd find out from Kayak more than I did from Delta."

Negativ: "The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?"

Positiv: "Frontline staff were nice."
Negativ: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."

Positiv: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Negativ: "Expensive ticket, ATL airport staff rude (not Delta employees)"

Positiv: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Negativ: "Service and size of plane."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Negativ: "Lunch sandwich was too spicey"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Flights were on-time, luggage arrived as expected. Nice job Delta."

Negativ: "I missed my meeting. The flight was delayed by 3:30 hours. Took forever to take off once we boarded."

Positiv: "Nice crew, comfy seats, easy flight"

Positiv: "All well organized and on time."

Positiv: "Same as above"

Positiv: "It was on time. The crew were friendly . Great flight."

Positiv: "Entire staff was wonderful."
Negativ: "Snack, refreshments disappointing. No tv or music access even more so."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "I like crew members service"
Negativ: "Didn’t like seat was not comfortable plus some time smells bad in flight"

Positiv: "Excellent staff and organized service. Entertainment syst m standard but worked well without problems."
Negativ: "Food was just OK"

Positiv: "voller Flieger mit nervigen Touristen am frühen Morgen und Start 25 Minuten zu spät.. thats it !!"

Positiv: "we had a wonderful FA. we laughed a lot and it was an enjoyable flight"
Negativ: "very very good food and excellent red wine supplies!"

Positiv: "Das Personal war sehr angenehm , sehr gutes Unterhaltungsprogramm"
Negativ: "Kaltes Laugenbrötchen mit Butter und Marmelade zum Frühstück, Sitzbreite und -abstand sehr beengend, mein Sitz ließ sich schwer klappen und ging zur Landung nicht in aufrechte Position zurück, so daß ich Platz wechseln mußte"

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Positiv: "Flug war pünktlich, Getränkeverteilung kam mir häufiger vor als bei anderen Airlines (eindeutig ein Pluspunkt)."
Negativ: "In der normalen Economy für fast 12 Stunden schon eher ungemütlich. Die Ankunftszeit macht es auch nicht gerade einfach, den Jetlag zu besiegen."

Positiv: "Nothing"
Negativ: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Thank goodness the movies were good."
Negativ: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Negativ: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Positiv: "Hier war alles rundum gut. Ein kurzer Inlandsflug, ruhig, sicher mit nettem Personal"
Negativ: "Nichts zu bemängeln. Ein kurzer Inlandsflug. Alles entspannt."

Positiv: "Comfortable for a short flight. On time."
Negativ: "Had to go through security and passport control a second time made the 1 hour connection stressful"

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Negativ: "Charges for suitcase 40 euros this rediculas"

Positiv: "Did not get into flight"
Negativ: "They changed the gate in last minute without proper communication"

Positiv: "Personal war wie immer professionell und freundlich, Ausstattung und Verpflegung der gewohnte Standard."
Negativ: "Abflug verspätet, es erfolgte keine Information über die tatsächliche Abflugzeit."

Positiv: "Nothing"
Negativ: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."

Positiv: "pünktlich - sauber -"
Negativ: "Vorfeldposition - d.h. die Reise startet in einem Bus und ist nicht klimatisiert."

Positiv: "Leider mussten wir fast 2 Stunden auf dem rollfeld warten in gefühlten 40C da die kühlung ausgefallen ist"

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "Food was by good"
Negativ: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"

Positiv: "Leg room and the chairs were great."

Positiv: "Das Personal war sehr freundlich und zuvorkommend."
Negativ: "Wenig Beinfreiheit"

Positiv: "Lufthansa service is always incredible. Food is better than most other carriers and so is entertainment. Had a delay due to incoming flights, but staff made sure we had plenty of water and snacks while on the tarmac."

Positiv: "Solide Leistung: Pünktlich, ordentlicher Service, Essen in Ordnung..."
Negativ: "Economy ist nicht so bequem, vor allem auf Langstrecke will man dann doch gelegentlich aufstehen und sich die Beine vertreten"

Positiv: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Negativ: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "Once on board the flight was smooth and the crew were very professional."
Negativ: "The check-in process at DUS has a lot of room for improvement. The lines were long and the were not many staff out front providing info to customers."

Negativ: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Positiv: "free wine."
Negativ: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Positiv: "Das Personal war aufmerksam und nett aber der Sitzabstand war mäßig"

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Flugzeug war relativ leer. Pünktlicher Abflug und Ankunft."

Positiv: "Greatest of crews -attentive, smiley, going the extra mile. Easy boarding and on-time arrival. Good food and great entertainment options in Premium Economy."

Positiv: "Title says it all Short flight"

Positiv: "Very comfortable sleep Crew attentive"
Negativ: "Food not worth the first class ticket"

Positiv: "Nothing"
Negativ: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"

Negativ: "old model aircraft"

Positiv: "Guter Komfort in der Premium Economy, sehr freundliches Personal, moderne Maschine."
Negativ: "Die Entertainmentauswahl der Lufthansa ist im Vergleich zu anderen großen Airlines ein Witz. Kaum neue Filme, viel zu viele unbekannte skandinavische und asiatische Filme, von denen man vorher nicht wissen kann, ob sie gut oder schlecht sind. Im Flugzeug kommen Hollywood Blockbuster einfach besser als Kulturprogramm."

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Die Bretzelchen sind eine Zumutung, aber Schön, dass man ein zweites Getränk und auch Wein bekommt."
Negativ: "Die halbe Stunde Verspätung, dafür komnnte LH nichts, aber die Ansage nach 5 min "die Vorbereitungen sind noch nicht abgeschlossen, wir werden gleich mit dem Boarding beginnen" war schlechter als gar nichts zu sagen!"

Negativ: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Negativ: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Negativ: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."

Positiv: "Service and food were excellent. Plane was clean, on time, smooth ride."
Negativ: "Need slightly more leg room in seats"

Negativ: "Space between seats and leg room. Very compact for an international flight."

Positiv: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Negativ: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Positiv: "Nur 60% voll, 100% Pünktlich"
Negativ: "Ankunft auf Vorfeld"

Positiv: "Consistently high standards"
Negativ: "Nothing"

Negativ: "Dutch sub titels would be nice."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The flight was great."

Positiv: "Cabin Crew was awesome."
Negativ: "Entertainment System was not working and no Non-veg food option in flight."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Negativ: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Negativ: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Negativ: "Nothing."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "Timing & efficiency. Good food though only a sandwich."
Negativ: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Jet airways flight till mumbai"
Negativ: "Poor legspace in Klm flight till Amsterdam"

Negativ: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Flight was efficient enough and staff were friendly."
Negativ: "It was delayed quite a bit and more on-time updates would have been appeciated."

Positiv: "Speed, crew, and reliablity."
Negativ: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Negativ: "Nothing. This is filler text to meet min characters."

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "We really liked the KLM people, from the check in crew to the flight attendants."

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Negativ: "They didn't give any napkins out with the food which was weird."

Positiv: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Negativ: "The stinky guy behind me, but that's not the airline's fault."

Positiv: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "Captain was updating us with the delay status."
Negativ: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Positiv: "In general, it was ok"
Negativ: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Positiv: "The price was nice."
Negativ: "Plane looked unkept on exterior. Crew was nice but lazy."

Positiv: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Negativ: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Positiv: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Negativ: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Negativ: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Negativ: "Flight delayed out of Boston. This seems to be the normal state of things. I dont think I've ever flow this route on and had an om time arrival This caused me to miss my flight in Toronto, forcing me to spend the night. I pressed their customer service rep for a hotel, but they refused claiming it was a weather related incident and they were were therefore mot responsible. The weather in Boston and Toronto was fine and at no poi t on the flight did anyone offer Any Reason Whatsoever for the delay. Moreover when i protested the customer service agent mocked me for not realizing it was a 'weather related incident'. I spent the night on the floor on YYC. Needless to say, Ill never fly Air Canada again."

Negativ: "Rouge legroom has gotten to the point of being dismal. The seats are thin and uncomfortable - don't even try reclining though, or you'll be in the face of the person behind you. I buy flight passes which are good on Air Canada as well but Air Canada has taken away all the non- Rouge flights and I am left with no choice. On a 5pm flight out of Toronto, all the hot food choices were gone by the time they were 8 rows into food and beverage service. I'm seriously thinking of moving my loyalty status to West Jet. If only they had flight passes."

Negativ: "Many of us were refused boarding on the connecting flight. They gave away our seats. I arrived at the transvfer counter50 minutes prior to the flight. I was first. Gave excuse that bag must go with me. Customs confirmed that this is AC not customs. To add insult, they flight to Montreal was late, the flight to Boston was late, and finally my bag NEVER was on either flight so there excuse was an out right lie. I missed half the weekend home in over a month. AC doesn't value my time and I don't value their service. Every time I go back to this airline I realized why I left. Going to Asia; don't get suckered into using this route. BTW a friend on PVG-YUL-BOS never made it as well. AC still using a CRJ200 that can't land in weather. NOT A BUSINESS CLASS EXPERIENCE."

Positiv: "Best price , left on time and even arrived early !"
Negativ: "Flying is and will always be the worst part of any trip."

Positiv: "Crew was very nice and helpful."
Negativ: "Didn't like how we had access to wifi but only to use the air Canada app and not for our personal apps."

Negativ: "Seats are so close together. No room. No tvs."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "The flight was half empty so was able to have a role to myself"
Negativ: "Air Canada Rouge should be renamed Air Canada Rude. Employees are very un-friendly; Seat design on the plane is the most uncomfortable of any airline out there. Very close to each other and very little padding on cushion of seat. Dirty plane; don’t think they serviced it between flights, garbage in each seat pouch. Very cold on flight, crew did not regulate the climate control. Too many unnecessary announcements both in English then French. Each announcement seemed like it lasted about 10 minutes which no one listen. So much for trying to watch a movie that pauses every time the crew feels the needs to talk. Sat at gate for 30 minutes pass departure time without any explanation until right before we departed (waiting on passengers from late arriving flights). At lease they could have told us. Anyhow this is not the Air Canada of old. Air Canada Rouge shows no signs that they care about the comfort of their passengers."

Positiv: "politeness of staff"
Negativ: "all was great"

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "I was near the back of the plane and by the time the food cart came by, a lot of the items were sold out."

Positiv: "Everything was ok."

Positiv: "I liked the flight"
Negativ: "There was no space around your seats No free food or snacks offered, just soft drinks No big screens for watching movies Not enough bathrooms"

Positiv: "The flight was good and the attendants on it were nice. Wasn't too uncomfortable and in flight entertainment was pretty decent."
Negativ: "We were delayed over an hour which in itself is okay as I understand flights get delayed and these things happen but the way in which the staff controlled the situation was horrible. They made multiple announcements making it sound like certain groups should go to the counter to be boarded (children, people needing assistance etc..) yet when these groups of people showed up at the counter the staff acted irritable saying they would need to wait their turn and that they havent even started boarding yet. This led to massive confusion and a huge pile up of people at the counter."

Positiv: "We loved watching the movie "Keanu" together on the rented iPad. The soundtrack was hard to hear on the earbuds though."

Negativ: "Our inbound flight was two hours late. When connecting through Toronto, they lied to us. They said that the outbound connection was on time, that we'd likely missed it. Then, after standing through their requisite customer service line with only one open desk for two full flights, we were told to sprint through customs. We arrived, breathless to find the connection was delayed. We were told that they don't post the delayed connections for fear that passengers won't run or that U.S. customs will close. Uncommunicative and untruthful, their service is atrocious."

Negativ: "Our connection in Toronto was toooooooo short for seniors 70 years old."

Negativ: "From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."

Negativ: "There's a strong reason why the Asian airlines have greater customer satisfaction. I flew Eva Air, Cathay Pacific and China Airlines before. Their flight attendants literally walk back and forth non-stop during most of the time in the air to serve the passengers. Their food are much better. Added benefit: their flight attendants are much younger and prettier!"

Positiv: "The plane was new and pretty clean"
Negativ: "Food was horrible. Crew was useless. No organization."

Negativ: "They lost my bag which was full of important clothing I needed for interviews this week."

Negativ: "Not sure if this is an Air Canada or a Toronto Pearson Airport issue, but the gate we flew out of was in a very small area with very limited seating. Long delay and no staff to assist or inform the passengers of the schedule delay. We will never fly Air Canada again."

Positiv: "Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months."
Negativ: "There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed."

Negativ: "After paying for a business One-Way.. the flight was canceled abruptly without any forewarning. There was the a line of 50-75 ppl with one attendant working. It took me nearly 3 hours to get anyone's attention, and finally told i was 'lucky' to get on a flight the next morning, after missing a Wedding dinner. I was also forced to pay 2x cab rides to the airport. Thanks Air Canada"

Positiv: "Paid for extended legroom, which was adequate."
Negativ: "The plane in the middle in front areas was very, very warm. On a six hour flight, everyone sweated the whole way."

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Negativ: "Flight to Columbus cancelled....cheap vouchers for meals"

Positiv: "Very friendly, helpful staff. I was traveling alone with 3 children and they placed us with extra seats."
Negativ: "No individual screens on in international flight with 3 kids. Luckily they had iPads to rent."

Negativ: "Because the flight was delayed, the car rental company let the car go to another customer. A substitute was provided after another 2 hour wait."

Positiv: "the crew members were very helpful.friendly and accomodating."
Negativ: "no real concerns.If anything being a 3 and half hour flights snacks could have been served"

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "Did not fly Air Canada from Phoenix to Toronto; flew much cheaper version "Rouge". Flight was delayed more than 40 minutes in Phoenix while cargo rearranged, making us late for connection in Toronto (1.5 hour layover initially). Stewardess told us we could make flight if we ran through airport, but when we got to the gate, we were told that we had been rescheduled on another flight 2 days later! Crew on flight did not tell us this. We did manage to get another flight to Frankfurt 2 hours later on Air Canada, then to Barcelona on Lufthansa, arriving 8 hours later than originally scheduled. Rouge flight had fewer amenities than Southwest and less legroom. Did not know what were getting when booked flight -Will never fly Rouge again!"

Positiv: "Boarding process was fast & efficient."
Negativ: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."

Positiv: "Helpful staff, nice new 777 with great entertainment options, food was decent."
Negativ: "Slightly unreliable entertainment system that crashed on occassion"

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Negativ: "The crew stayed at the back of the plane and we could clearly hear them talking about things other than work. Meanwhile they could have been providing a bit more service to the passengers."

Positiv: "Familiar."
Negativ: "Bumpy descent"

Negativ: "$800 to fly to Florida from YYZ and then paying for baggage and food on top? Horrendous! Booked well in advance so not even paying a "last minute premium"."

Negativ: "Long delay for such a short flight with not enough communication."

Positiv: "Gate assignment was only 44 minutes before take off and with the size of LHR got there after boarding had started. Confusion as right beside it was an AC direct flight to Toronto also boarding so lines were mixing. A hot meal provided which was good except for a stale roll and awful "salad". A hot wrap provided later in flight that was awful, should have used pizza pockets. Good crew and good flight. Always carry active noise cancelling ear buds or headphones."

Positiv: "On December 20th I flew from Vienna to Toronto. It was the first time I flew with AA. I fainted a couple ours into the flight and the cabin crew took care of me and made sure I was okay for the remainder of the flight. We also made it to Toronto half an hour early! Would fly again!"

Negativ: "The flight was very late so even though we made our connection in Vancouver, our luggage did not. Not a peep of an apology from Air Canada either."

Positiv: "They boarded by row number rather than zone which eliminated the made scramble and made the boarding enjoyable with much less stress."

Positiv: "On time departure and arrival."
Negativ: "Confusion with seating and not enough overhead storage bins; also poor service. Had to wait for a glass of water only after all of the paying services (food, drinks, duty free, earphones, etc. etc.) were dealt with. Not good unless you are willing to pay for a drink."

Positiv: "After having pad an extra $100 for my seat reservation, I was comfortable in my extra leg room seat in a full flight on a newly configured, even tighter economy class setting. Flying is becoming increasingly like riding a bus but while tightly fitted next to one traveller, one can easily be stuck in a four seater arrangement in the middle. Welcome to the new cargo class. For all customers wishing to continue to enjoy the former economy class three seater arrangement with almost no elbow room are requested to upgrade to the newly named "premium economy class". Soon business class will become the once newly introduced premium economy. On a separate note, I flew on an Austrian Airlines flight, and not Air Canada. On Austrian one doesn't have to pay for food, headsets or a blanket when you're cold and the crew is usually more welcoming, which makes the overall experience a positive one. I would have no hesitation to recommend Austrian Airlines--as long as they don't follow suit with Airlines where old planes are reconfigured to hold up to 100% more passengers cramped in a tight space while charging for everything while you're on board. And if you're waiting to see a welcoming smile, it was on another airline."

Positiv: "Value"
Negativ: "hour delay"

Positiv: "Crew was efficient though not enthusiastic. Did provide some food."
Negativ: "Seats are the very thin-padded type that airlines are starting to install especially on shorter flights. Despite their claims, these seats are NOT adequate. They are not really any more comfortable than hard plastic. Customers need to avoid planes with these seats until airlines get the message."

Positiv: "The movie selection on the flight. I'm glad I could watch something because I didn't have a window to look out of."
Negativ: "The seat was across from the bathroom in an aisle without a window? How are those seats available for full price sale? They should absolutely be discounted. They were absolutely by far the worst seats in the plane. I'm incredibly disappointed that my brother and I were appointed those. I will probably never book through kayak again."

Positiv: "Friendly people willing to help"

Positiv: "Crew was friendly. Food was better than I expected."
Negativ: "Seat cushions were pretty hard after many hours. Needed to sit on the provided pillow!"

Positiv: "Same as above."
Negativ: "Same as above."

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "quick boaeding"
Negativ: "cramped seating"

Positiv: "Flight was on time."
Negativ: "Always a cramped flight, miracle there was overhead room for my bag."

Negativ: "Flight crew didn't seem very friendly"

Positiv: "Snacks were stale"

Negativ: "Drink/snack service was slow because of limited staff."

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "The plane itself was very clean! We really enjoyed having the tv's. boarding and replaning, was very fast so it was nice!"
Negativ: "Sadly, the crew seemed miserable. Nobody smiled. Especially the male flight attendant. We felt more like a burden than a guest. Sorry, but it was true. I believe it was our first time flying united. No snacks on the flight, just drinks, that's ok though."

Negativ: "No leg or arm room it's like a Cattle car We are not cattle! Would it kill you to give a few more inches in either direction? NO it would not !"

Positiv: "They allowed us to watch movies on our phones for free."
Negativ: "I tried to cancel my reservation and they wanted to charge me $200 to cancel a $279 flight. My seat would not recline at all."

Positiv: "No delays."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Negativ: "We were delayed a bit by the plane arriving into Chicago late but the pilot did a good job trying to make up some time in the air."

Negativ: "Never gave me the option to select seat."

Negativ: "Entertainment System war defekt und es gab keine Entschädigung."

Positiv: "The airport was nice and had plenty amenities. Good restaurant choices, places to shop, plenty of places to sit and relax with cell charging stations. Lots to keep you entertained while you have a layover."
Negativ: "Plane was over crowded.the seats are narrow and uncomfortable. Person behind me was constantly kicking the back. I was in the window seat and the guy next to me had a large athletic physique and was over-flowing into my personal space. On top of that he had a severe case of toxic flatulence."

Positiv: "We took off 4 hrs late because of a brake issue. But we did make it. They didn't cancel."

Positiv: "Nothing . Over packed, no were to put my carry on. Un comfortable"

Positiv: "We arrived safely in fort Myers which was the most important part! The plane was very clean and I like the leather seats."
Negativ: "The flight was delayed waiting for an aircraft."

Positiv: "Prompt departures, pleasant staff clean plane"

Positiv: "cheerful, helpful crew text message giving me flight updates"
Negativ: "flight was late due to unavailable equipment no peanuts for those of us who must have gluten-free snacks"

Positiv: "Price was fair"
Negativ: "Bathroom was nasty"

Negativ: "It took forever to board!"

Positiv: "Departed on time and arrived early."
Negativ: "Direct TV out most of the flight"

Positiv: "Die Sitze sind ausreichend gross, am Platz gibt es Kissen, Decke und Kopfhörer. Das Essen schmeckt und die Crew ist freundlich. Auf dem Langstreckenflug gab es aktuelle Filme noch Wochen vor DVD Start."
Negativ: "Das Video System hatte sehr viele Aussetzer, Touchscreen sehr ungenau."

Positiv: "Sympathische Crew, der Flug war äußerst pünktlich. Informationen über WLAN waren informativ."
Negativ: "Das Video System in den Sitzen hat leider versagt, war aber auf dem kurzen Flug zu verschmerzen."

Positiv: "Crew were great. Seat reassignment was great."
Negativ: "No good snacks no entertainment. Boarding was awkward."

Positiv: "Nice and smooth flight"
Negativ: "No free entertainment and paid checked baggage but at reasonable cost"

Negativ: "without notice, plane made significant shift ..about 70 degrees..... Passengers began to scream. after about 5-10 minutes, pilot announces we were 10 miles away from plane in front of us and got caught in its tail wind. I was never so frightened on an airplane as this flight."

Positiv: "coffee was good"
Negativ: "Only got to serve it once due to turbulence"

Positiv: "The United site suggested to arrive 1 hour prior; however, I came within seconds of missing this flight because of the lines at security."
Negativ: "Security lines"

Positiv: "The seating was very good and so was the flight"

Positiv: "On time"
Negativ: "The way they board the plane is rediciulous, this 1-5 boarding process is horrible."

Negativ: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Negativ: "Delay"

Positiv: "The crew was so pleasant and the plane was very clean"

Negativ: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."

Positiv: "Extra space so I could stretch my legs"
Negativ: "No ice"

Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Veraltete Sitze die zwar breit aber unbequem sind. Völlig veraltetes Entertainment System, mit gerade einmal acht Filmen, keine Pausefunktion, keine Möglichkeit zurückzuspulen, Bildschirm ist schlanke 12 Zoll groß. Bordtoilette war alt und schlecht gepflegt."

Positiv: "On Time, polite smiling crew, happy passengers, overall excellent."

Negativ: "flight delayed, entertainment system only working after 1 hour, baggage was delivered in wrong terminal"

Negativ: "WLAN did not work"

Positiv: "It was pretty easy to board etc. Crew was attentive."
Negativ: "Very , very tight . Very loud in cabin"

Negativ: "Lost my baggage and a lot of others'. At midnight, the wait was interminable. The boarding order made no sense. There must have been 10 groups named."

Positiv: "Faster, no problem with cabin pressure"

Negativ: "The food was lousy"

Positiv: "The flight"
Negativ: "All good"

Positiv: "Sehr effizientes und schnelles Boarding. Pünktlich"
Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Gepäck kostet 25$. Außer einem Getränk ist keine Verpflegung an Bord vorhanden. Bei einem 3,5-4 Stunden Flug nicht so prickelnd. Entertainment-System – zumindest auf dem Hinweg – musste man zahlen. Keine Serien etc. for free. Mein Fazit: Fliegen in den USA ist für den Europäer gewöhnungsbedürftig. Dabei sind die Preise für die Flüge nun nicht ungewöhnlich günstig, als dass das die ganzen zahlungspflichtigen Services rechtfertien würde..."