Finde günstige Flüge nach Cabo San Lucas

Positiv: "Everything was great."

Positiv: "The flight was operated by Delta."
Negativ: "I waited too late to upgrade my seats, but there were no negatives."

Positiv: "Loved having phone and computer outlets!"
Negativ: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."

Positiv: "Quick boarding"
Negativ: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"

Negativ: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."

Positiv: "On time departure, actually got to Cabo early."
Negativ: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Negativ: "Typical cramped plane, too many planes going out of same gate are simultaneously"

Positiv: "nice people"
Negativ: "need more free food and drinks"

Positiv: "Quick and easy boarding. Quick flight"
Negativ: "Audio entertainment quite limited"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Comfortable seats"

Positiv: "Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available."
Negativ: "No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding."

Positiv: "Better seats"
Negativ: "The seats"

Negativ: "In flight staff were rude and had poor attitudes. Very unexpected!"

Positiv: "The flight was uneventful and although we took off late, we arrived on-time."
Negativ: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Positiv: "Pilots skill - it was raining hard when we landed"

Negativ: "There is just not enough leg room for a flight that long and the seats don't recline enough to be comfortable unless you upgrade and the tickets were already overpriced."

Positiv: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Negativ: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"

Positiv: "Staff was courteous, flight uneventful but that's a good thing!"
Negativ: "Long flight, difficult to sit that long (3 hrs plus)"

Negativ: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Got from point A to point B"
Negativ: "nothing all was good as expected."

Positiv: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Positiv: "The entertainment system worked well and was able to keep my phone charged."
Negativ: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."

Positiv: "It was actually a flight from new Orleans to Detroit. Seats were assigned at the gate for myself and many others. It seemed like the gate agent didn't care where she assigned guests who were travelling together as several people were not able to sit with their travel companion. Once I was on the plane I however switched with someone to allow them to sit next to their companion and put me closers to mine. Everything else went smoothly."

Positiv: "Crew were friendly, half full flight was nice to have room"

Positiv: "Had a decent seat other than I was in the back corner of the aircraft."
Negativ: "Took too long to get to seat."

Positiv: "Was able to get on a flight after ours was cancelled. Delta was in scramble mode and their gate staff worked hard ot deal with a frustrated flying populaiton"
Negativ: "After paying for first class round trip airfare, we were given seats in coach in the rear of the plane, in spite of empty seats (plenty of them) in first class and economy comfort."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Booked as Delta but flew WestJet. Crew was amazing!"
Negativ: "Only minimal snacks available due to shorter flight."

Positiv: "Flight was short."
Negativ: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."

Positiv: "The following day had different employees working so they weren't as rude as they were on my original day of travel."
Negativ: "Having a domestic leg of travel that includes ATL to LAX as part of your international travel plans is horrible with Delta Airlines. The rude gate employee decides to check my carry on piece to my destination. I explain that I have a14 hour connection and I need the small arty on piece for that flight. I was asked to talk to the other gate employee while they gave my seat away. It's horrible how rude and dismissive they were. I asked for compensation but they started to lie. Apparently I 'gave' up my seat. Once the shift manager started to help me, I thought things would've ok. It got worse. The Delta training took over. Both employees repeated the exact same words about me volunteering my seat so there's no compensation. It cost me a hotel night and 24 hours. I will avoid Delta at all costs... and I know it will be difficult since flying through ATL is pretty much alway Delta. But, it's too much. Lying, rude and dismissive employees at various levels of management. Horrible"

Negativ: "My father passed away so I had to get a quick flight, and I paid 800 bucks to go from Atlanta to Detroit. It wasn't until I got to the airport and check the departures board that I thought I could've got the same flight from Southwest for 340. I didn't even think to check other airlines. I called Delta afterwords but they couldn't help. So although I like Delta, don't make them your automatic go to airline because you may pay."

Positiv: "Boarding was good only thanks to sky priority."
Negativ: "No changing table in restroom made it hard to change infant."

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Crew was very courteous"
Negativ: "Nothing special about Comfort Plus for a 1 hour trip except the extra room and free booze which I do not drink. Pretzels? Why bother"

Negativ: "Not enough sitting space felt very cramped"

Positiv: "The entertainment, the pilot"

Positiv: "Quick flight."
Negativ: "Put in the middle seat and as a bigger person was not happy about it."

Positiv: "The skycap for wheelchair assistance was wonderful!"
Negativ: "The gate agent was helpful and made sure I had assistance boarding"

Positiv: "Quick flight"
Negativ: "All good"

Positiv: "Spending $10 per mediocre beer at JFK while waiting an additional 5.5hrs for a different aircraft to come in, instead of meeting my potential future employers in Charleston at one of the town's best seafood restaurants. Best way to spend my time. Had a blast."
Negativ: "Complete boarding before computer error was found. A delay is bad, but complete boarding and complete deplaning in addition to a 5+ hr delay is cruel and unusual."

Negativ: "The cabin was very, very warm initially. Limited entertainment and snack options."

Negativ: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Negativ: "I had a weelchair and nobody assist me in Viene in Austria And I lost"

Positiv: "The flight attendants worked very hard Patient and courteous."
Negativ: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Negativ: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Positiv: "Crew were amazing"
Negativ: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Negativ: "arogant staff, flight canceled, great difficulties to claim my money back"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Positiv: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Negativ: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Positiv: "Der flug war sehr gut."

Positiv: "Great flight. Was long but made nice by staff/crew and entertainment options."

Negativ: "bitte besseren kaffee!"

Negativ: "bitte besseren kaffee!"

Positiv: "Very comfortable aircraft"

Positiv: "Freundliche, aufmerksame, gut geschulte Flugpersonal. Verpflegung wie in alla AuA Flüge. So fliegt man wirklich gern."

Positiv: "Nette Begrüßung, und so geht es weiter während der ganzen Flug. Essen wie auf Linienflug, tolle Getränke, so oft wie man sich wünscht. Eine tolle Heimflug!"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Service, Komfort, Snacks, Pünktlichkeit- alles super"

Negativ: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Negativ: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Positiv: "Apfel als Snack"

Positiv: "Alles gut."
Negativ: "Nix"

Positiv: "Alles wie immer, sehr gut"
Negativ: "Verpflegung ist recht wenig, dafür passen die Getränke, das Personal ist immer toll."

Positiv: "Alles wie immer TippTopp"
Negativ: "Früher gabs mehr zu essen... aber es passt!"

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Positiv: "kids treatment"

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Negativ: "It was late No food"

Negativ: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Positiv: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Negativ: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Negativ: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Negativ: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Negativ: "Complete lack of information and abrupt staff when flight was delayed"

Positiv: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Negativ: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Positiv: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Negativ: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Positiv: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Negativ: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Positiv: "Attention during waiting time and inside cabin"
Negativ: "Nothing"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Just great crew."
Negativ: "Not comfortable at all and will not book KLM again."

Positiv: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Negativ: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Positiv: "The food and the punctuality"
Negativ: "The technology in interteiment is not touch screen"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The supplied pack of toothpaste/toothbrush"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Negativ: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Negativ: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Negativ: "OLD OLD plane with hard seats and tiny screens"

Positiv: "Freundliches Personal!"

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Negativ: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Positiv: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Negativ: "Nothing. This is filler text to meet the min. characters."

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Negativ: "55 minute delay was not welcome."

Positiv: "Excellent service and comfortable flight"
Negativ: "Flight delay roughly an hour"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Negativ: "They didn't give any napkins out with the food which was weird."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Positiv: "Crew was excellent explaining about the (short) delay."

Positiv: "attentive on the plane"
Negativ: "the checking in took very long not enough staff for the amount of people."

Positiv: "Flight all good"
Negativ: "Suitcase did not arrive and still not received."

Positiv: "Flat bed seats 747 upper deck"
Negativ: "Lost my luggage for 7 days"

Positiv: "On time, courteous crew, decent food."
Negativ: "Leg room."

Negativ: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Positiv: "Direct flight! Excellent service, good way to start trip!"

Positiv: "Delft-themed safety briefing was lovely. Excellent flight."

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Positiv: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Negativ: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Positiv: "Far better quality and value than BA, it's OneWorld partner."
Negativ: "It was all good."

Positiv: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Negativ: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Negativ: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Positiv: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Negativ: "all the info should be listed on the web as well that the cost is half more than the website"

Negativ: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Negativ: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."

Positiv: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Positiv: "Blueberry juice. Ok flight."
Negativ: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Positiv: "On time , excellent service"

Positiv: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Negativ: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"

Positiv: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Positiv: "Pleasant staff and crew."
Negativ: "Tv screens are old and function very poorly."

Positiv: "Food was good for airplane food."
Negativ: "Plane only had screens for the movie in the center aisle and only every five rows or so."

Positiv: "Nothing"
Negativ: "Small plane incredibly cramped for8 hour flight"

Negativ: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Positiv: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Negativ: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."

Positiv: "crew was friendly and courteous"
Negativ: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Positiv: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Negativ: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Positiv: "Good airplane, big and clean. Very punctual ."
Negativ: "Not food just a very small drink"

Positiv: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Positiv: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Positiv: "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"

Positiv: "Clean plane, nice crew. I'm a very happy and relaxed traveler"

Positiv: "Everything was top class!"

Positiv: "It was Iberia airline"
Negativ: "Put in call light three times without response. They just shut it off!!"

Positiv: "Friendly crew"
Negativ: "Miserable, ancient entertainment system that had to be restarted 3 times"

Positiv: "Very friendly crew; easy boarding; lunch was tasty; pleasant trip overall."

Positiv: "The flight crew were professional and friendly."
Negativ: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"

Positiv: "I have a BA - Gold card- BA lounge was good."
Negativ: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Positiv: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Negativ: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."

Positiv: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Negativ: "Inflight entertainment....AA NEEDS to get individual screens in economy."

Positiv: "Services, food, smooth landing."

Positiv: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"

Positiv: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Negativ: "Cost for additional luggage was high, some food can be served for so long distance flight."

Positiv: "Very good flight"

Positiv: "It was pleasant surprise to learn that Finnair is serviced by British Airways out of the Atlanta, GA airport. The service is amazing. Having never flown Finnair or British Air, I was up for a fun new experience. British Air lived up to its great reputation."
Negativ: "Everything was great. No complaints."

Positiv: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"

Negativ: "A bit confusing and not sufficiently emphasized and explained. There were two sets of record finders, two sets of billing. For a while, I was wondering if I was double billed."

Positiv: "direct flight"
Negativ: "There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences."

Positiv: "Very friendly plenty of room on a 90% full flight."
Negativ: "Wished they had offered water during the flight in addition to two times drinks service was offered"

Negativ: "It was operated by Iberia , and Iberia never let u check in or choose your seat online."

Positiv: "Excellent flight."

Positiv: "The flight was not full. Dinner was delicious."
Negativ: "1 hour delay for repairs before take off no overhead light when I wanted to read"

Positiv: "Once I was able to check in everything was great"
Negativ: "I didn't like not being able to know any information about my flight until I had to go to a person at the airport to be checked in. Felt like I had to wait until the last minute to be sure that I had a flight"

Positiv: "I sat with nice people and was happy each seat had a screen but of coarse it didn't work"
Negativ: "Seat and foot room was extremely cramped , and I'm 5"4 115 lbs, seat was horribly stiff and uncomfortable , the entertainment system broke throughout the plane an hour into flight, you never saw crew in less they were serving food, it was very very load , it was a pretty awful experience and I'm not looking forward to the flight home at all"

Negativ: "They would seat my wife and I separate unless we paid over 60 dollars per person. I had no information that the flight number and departure time had changed. We also had to board last because there was a software glitch for people with a US visa."

Negativ: "Flight was delayed for 3 hours and 40 minutes, which definitely does not instill confidence in the company"

Negativ: "I fly frequently and never have I had such an awful experience. My 7 hr, nonstop flight took 22 hrs, staff were incredibly rude and non communicative. I sat on an airport floor 5hrs after I waited 2 hrs for a nonexistant cot. I received $19 for food in NYC and some frequent flyer points for an 11 hr airport delay (doesn't count the additional 2 on the Tarmac). Whoopee... They can have them back because I will not fly American Airlines again."

Positiv: "Crew was friendly. Plane appeared clean."
Negativ: "Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app."

Positiv: "the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Negativ: "never easy to sleep properly, but was able to rest and sleep enough."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "As soon as I got on the plane everything was fine but this flight was also delayed by an hour and I had my relatives waiting for me. On top of that they sent my bag to Buenos Aires which was the planes next destination. My bag was eventually brought to my home. Overall the experience with Air Canada has been horrible. And I lost 2 full days because of the airlines' delayed flights."

Positiv: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Negativ: "The fact that it said thia was a luftansa flight when in fact it qas not"

Positiv: "I liked the friendly crew members"
Negativ: "1. Could not reserve seat on the return flight and still got charged for it. 2. My seat did not have the new outlet for phone jack and USB charger. I had to use old headset outlet on the arm-rest which did not work. 3. Planes delayed on both directions."

Positiv: "Pilot apologized that the entertainment system was down. Then suggested we turn back 10 years and do it the old way by reading a book or magazine to pass the time."

Positiv: "Dinner was ok, Breakfast and coffee were horrrible"
Negativ: "Very rude staff, would not do anything I asked and responded with attitude"

Negativ: "My experience with red-eye flights is that the lights go off, the crew disappears and everyone tries desperately to get some sleep. Not so with these guys - lights on and crew regularly pushing the drinks cart down the aisle. And a lack of free snacks as well (not even pretzels??)."

Positiv: "Departed on schedule"
Negativ: "Very unfriendly flight attendent"

Negativ: "Flight cancelled without ever receiving any notice -- I found out when I was in the security line. Waited 1.5 hours to talk to an agent. On standby for 7 hours. No food vouchers. Air Canada agents gave very little information, didn't care at all that they had cancelled dozens of flights."

Positiv: "Everything"
Negativ: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."

Positiv: "The most outstanding part of the trip was the Check-In Agent. My original flight was cancelled and the very lovely lady at Check-In was so nice, very professional and just gr at to work with. On the whole AC is just, well, better than average and a great outlook on the people perspective."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "International service quite a bit better, still not lufthansa standard, but better than crossfair/swiss"

Positiv: "Air Canada Cancelled the flight, which would have been ok, but their representatives left the airport instead of sticking around to help people reschedule. Their phone line was flooded with so many calls that you couldn't even stay on hold. And their email service takes at least 24hrs before you get a response. So effectively the entire airline was unavailable, even after canceling many people's vacations. I'll never fly AC again."

Positiv: "The flight itself was comfortable."
Negativ: "The boarding process was a disorganized and took over an hour. There was a mix of people getting their passports checked and boarding. They never called for general boarding, just eventually started accepting people who got impatient. The entertainment options were the worst I've seen on an international flight in a while."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "When I am willing to purchase overpriced food on a plane, please at least have what I would like from the menu. On my flight to Canada and from Canada to Las Vegas I ordered food and had to settle on what they had available because I was so hungry. As soon as I asked for food, the crew should know what is and isn't available. Food was ok, whoever shot the pictures for the menu did a fantastic job of making it look good. Chicken wrap was good."

Positiv: "Efficient boarding."
Negativ: "Strong stink coming from bathroom. We were seated toward he back (maybe 2-3 rows from the restroom and it was strong smelling at times."

Negativ: "The flight was a codeshare with Air Canada. It was delayed by 2.5 hours which I later found out is typical for this flight and that it rately leaves Glasgow on time. So I missed my early afternoon connecting flight to Detroit. Air Canada could not get me out until the next evening and was quite rude. They did not put me up in a hotel or give me food vouchers until I complained. When I complained, they were able to get me on a flight the next morning rather than the next evening. The food was mediocre at best."

Positiv: "A few of the crew members were very pleasant and professional. The choice of movies was good, though I had to sit through five minutes of advertisements before they started."
Negativ: "I was flying from London to the U.S. with a connection in Toronto. One of the crew members, who was somewhat rude, told me that I would need to fill out Canadian and American customs forms and go through both in Canada, and to not "stop for coffee" as the plane was 20 minutes behind schedule. I had a question about the Canadian form and asked another crew member who told me (correctly) that the first crew member was wrong; I did not need to fill out the Canadian form or visit Canadian customs for my one hour layover. When checking in at the kiosk, my seat was shown as an aisle seat so I didn't try to change it, but my boarding pass printed a middle seat which is very uncomfortable for a tall person."

Negativ: "My flight was overbooked and I had to take a flight the next day because of it. I almost missed my cruise because of the overbooked flight. It really made for a hassle when traveling"

Negativ: "This was an absolutely terrible flying experience. Our flight from Toronto to Vancouver was delayed by almost 5 hours, which meant I missed my connection to Victoria. Almost no information was given about what to expect about our onward travel connections in Vancouver (most people had connections). I was told that not only would AC book me on an alternate flight, but there would be an agent to meet us with information about baggage, hotel stays, etc. There was no such agent. An agent was only available for folks connecting long-haul to Sydney, Australia, but for no other destinations. I tried to call the airline directly to get information, and kept being told "you will have to speak to someone at the airport". No information was given about where my bags where, whether they would be at the airport or about my connecting flight. I was also told that if I chose to stay in a hotel I would need to pay out of pocket and then seek reimbursement. Unwilling to take the risk of not getting reimbursed, I, like many of my fellow travellers, chose to suck it up and sleep on the floor at the airport. They also failed to tell me that I would need a brand new boarding pass, so after waiting 30m to get through security, I then was sent back to wait another 30m to "check in" yet again and get another boarding pass. This was absolutely one of the worst flying experiences I've had recently, and it utterly frustrates me that AC has a near-monopoly on Canadian air travel. I live in Victoria and will likely go back to what I did in the past, which was take sea travel to Seattle and fly from there just to avoid Air Canada."

Positiv: "The crew were nice. I like the type of plane. It arrived basically on time, with my luggage."
Negativ: "First, I despise Air Canada's new policy of charging $25 per segment per passenger to get a seat assignment - any seat assignment. This isn't a surcharge for more leg room, or to move to business class - it is for the ability to pick seats at all. That means that if I want to sit next to my spouse on a simple direct flight, the cost is $100 round trip ($25 x 4)! For that much money, we should not only be seated together, we should be seated together at a very nice restaurant (which is exactly where we spent the $100 that we refused to spend on seat assignments). Second, my particular seat wasn't clean. Someone had been sick, and it wasn't completely cleaned up. Maybe getting a clean seat is an additional surcharge? The nice stewardess helped me and with some sanitizing hand wipes we were able to get rid of the remnants stuck on my tray and the wall of the aircraft (of course, since I didn't pay for a seat assignment, I ended up in a last row window seat in a plane without middle seats)."

Positiv: "Nice plane, decent seats."
Negativ: "Delayed flight. Luggage didn't make it on to the aircraft in Toronto. Only 4 agents working the counters with a line of about 80+ or so people trying to check in with no supervisor present to make things better or get more counters open. Security didn't stamp boarding pass so had to go back to security check point to get boarding pass stamped before boarding. And it is no longer "random selection" when you get "randomly" selected for extra screening every time you travel from Toronto!!!"

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Positiv: "That the plane didn't crash."
Negativ: "When I flew to Toronto the plane left 15 mins late but arrived an hour an twenty min late. No turbulence or trouble, just late. I stepped off that plane to my connector to Paris when boarding was suppose to start but that plane was on an hour delay. The food is just horrible, anyone who has flown knows this, and on both flights first class was the only priority. They got to everyone else when it was convenient. This was my first time flying with Air Canada and will certainly be my last. I'll happily pay a little more for the other airlines. So if you fly with them, good luck to you."

Negativ: "Cancelled my flight. I have zero faith in Air Canada."

Positiv: "The food was pretty good for airline food. The stewardesses were nice and attentive, and they provided an ipad for in-flight entertainment free of charge (usually $10) when my boyfriend's laptop couldn't use the system. Air Canada employees at check-in were polite and worked quickly."
Negativ: "We had a terrible experience on our first flight from Chicago to Toronto, causing us to miss our connection and delaying our travel essentially 24hrs in total. We were expecting the worst this time around as well, but things went without a hitch. Only complaint is that the in-flight wifi kept cutting out so I had to keep restarting the videos I was watching, almost every 15min or so. My boyfriend's Air Canada-provided iPad had great service though, and access to newer released movies."

Positiv: "I enjoyed the efficiency and friendliness of the crew and the timliness of the flights themselves as well as the boarding process."
Negativ: "First flight: My headphones didn't work with the entertainment system and the only other option to watch what was on the tv was to purchase headphones. Also, the movie skeleton was somewhat limited. Also, it was a longer flight but there was no free food option"

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Positiv: "Routed via another stop. Horrible experience"

Positiv: "I had a missed connection due to a problem with the US visa on arrival system being down (mainly my fault for not being adequately prepared). Air Canada staff were very helpful and courteous, they rebooked my flight for the next day and helped me find a hotel for the night. Greatly appreciated!"

Positiv: "Staff and plane were fabulous"

Positiv: "entertainment is good"
Negativ: "late for 4 hours, messed up my itinerary"

Negativ: "I was upset that my flight was cancelled one day before the flight day. I contacted Air Canada but they should have tried to contact me as soon as the cancellation."

Positiv: "Nice crew & good entertainment app"
Negativ: "No space at all. Despite 5-hour length, no complementary food. Will not willingly choose Rouge unless it is the only option"

Positiv: "the use of the wheelchair"
Negativ: "the comfort and location of seats ran around for days acquiring a doctors note for easy access seating. grateful for the refund but would've rather paid and actually had a seat that was accommodating to my needs. stared at rows of empty seats all the way home. didn't even use the washroom as they were too far away from my seats. never mind the unfriendly and unhelpful staff..never again will i use air Canada. i think it was my first but definitely my last."

Positiv: "Nothing to like, except that it might not be the worst business class out there."
Negativ: "I could feel the vibration of every footstep in the galleys, in my business class seat, and the plane overall seemed to rattle. This was the A330-300. Not a comfortable ride, and disturbed sleep. Especially when compared with Lufthansa on the previous sector. The service has never been great on Air Canada, and the food is becoming mediocre. There should be no obese flight attendants. I would never want to fly Air Canada if I can help it."

Positiv: "Available with little notice"

Positiv: "I was given an awesome seat with leg room. Slept like a baby the whole time!"
Negativ: "The seats with leg room are usually given to couples with a baby, but I slept through with earphones on and did not notice a single cry."

Positiv: "On December 20th I flew from Vienna to Toronto. It was the first time I flew with AA. I fainted a couple ours into the flight and the cabin crew took care of me and made sure I was okay for the remainder of the flight. We also made it to Toronto half an hour early! Would fly again!"

Positiv: "Thewe"
Negativ: "We pay so much today and all we get is pretzels. What happen to a hot meal bullshit bulldhit That's why I normally drive."

Positiv: "After having pad an extra $100 for my seat reservation, I was comfortable in my extra leg room seat in a full flight on a newly configured, even tighter economy class setting. Flying is becoming increasingly like riding a bus but while tightly fitted next to one traveller, one can easily be stuck in a four seater arrangement in the middle. Welcome to the new cargo class. For all customers wishing to continue to enjoy the former economy class three seater arrangement with almost no elbow room are requested to upgrade to the newly named "premium economy class". Soon business class will become the once newly introduced premium economy. On a separate note, I flew on an Austrian Airlines flight, and not Air Canada. On Austrian one doesn't have to pay for food, headsets or a blanket when you're cold and the crew is usually more welcoming, which makes the overall experience a positive one. I would have no hesitation to recommend Austrian Airlines--as long as they don't follow suit with Airlines where old planes are reconfigured to hold up to 100% more passengers cramped in a tight space while charging for everything while you're on board. And if you're waiting to see a welcoming smile, it was on another airline."

Positiv: "There was no food or entertainment as it was a short flight but I'm sure it would have been good."

Positiv: "Crew was friendly. Food was better than I expected."
Negativ: "Seat cushions were pretty hard after many hours. Needed to sit on the provided pillow!"