Finde günstige Flüge nach Brooklyn

Positiv: "Everything"
Negativ: "No chicken sandwich."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Negativ: "Bad information about delays"

Positiv: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"

Positiv: "Good service, more leg room than American Airlines."
Negativ: "Everything was good."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Negativ: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Positiv: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Negativ: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Negativ: "Barking dogs. 4 around us! Middle seat."

Negativ: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Positiv: "Customer service"

Positiv: "EXcellent"

Positiv: "On time flight"
Negativ: "Cramped seating in coach. Think comfort not profit"

Positiv: "Comfortable temperature in cabin!"

Positiv: "Entertainment"
Negativ: "Flight was delayed"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Positiv: "Left ontime, arrived 30minutes early."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Pretty much nothing"
Negativ: "Delta. They just hate their passengers"

Negativ: "Arrived at my destination almost two hours after the initial arrival time"

Positiv: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Negativ: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"

Positiv: "30 min. early!"
Negativ: "Only pretzels"

Positiv: "nothing"
Negativ: "I will avoid the airline at all costs"

Positiv: "Nothing"
Negativ: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."

Negativ: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Negativ: "No good food options just peanuts and drinks"

Negativ: "Everything was ok"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Wonderful"

Positiv: "There should atleast one checked luggage"
Negativ: "Too expensive and baggage charge is additional which does not make any sense"

Positiv: "Polite attendants."
Negativ: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Positiv: "COMMUNICATION FROM PILOT"
Negativ: "LGA DELAYS AS USUAL."

Positiv: "Great staff! Friendly and kind."

Positiv: "Arrived within 15 minutes of scheduled time"

Positiv: "We arrived in one piece."
Negativ: "I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort."

Positiv: "Both flights on time!"

Positiv: "Everything it was fast clean"
Negativ: "Nothing"

Negativ: "Due to the weather it was scary but the pilot was great. He got us there safe"

Positiv: "the flight attendant Lynda was amazing this is my first flight with delta and i will return on delta from now on and it's due to her. so pros Lynda thank you so much the lady from Waterloo iowa"

Positiv: "Very good service. Landed before time. So happy to use Delta."

Negativ: "The flight was delayed for nearly an hour due to faulty air conditioning on the ground, so the passengers were all loaded and baking in our own sweat for an hour and it didn't seem to occur to them to offer drinks or refreshments to relieve the stress."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: ".Very much on time with pleasant service."
Negativ: "Can nit find much fault fir a short run!"

Positiv: "On time"

Negativ: "Bag was lost"

Positiv: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Negativ: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Negativ: "Amesterdam airport employee was really rude"

Positiv: "In flight food was enjoyable"

Negativ: "Tiny old cramped plane."

Positiv: "Good efficient flight crew friendly and helpful"

Positiv: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Negativ: "Flight was delayed due to weather in Amsterdam area"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Service provided by the staff"
Negativ: "The navigation of the entertainment system is not very friendly"

Positiv: "Flight was on time and quick and comfortable"

Positiv: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Negativ: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Cabin crew very pleasant"
Negativ: "Lost our bags, little sympathy from staff"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Good multi media access and content"

Positiv: "Easy Boarding"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Everything - Checkin, crew, food, entertainment"
Negativ: "Nothing"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Free wee cake."
Negativ: "Nothing in particular."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Negativ: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Negativ: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Positiv: "Excellent service and comfortable flight"
Negativ: "Flight delay roughly an hour"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Negativ: "sardines!"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "It was very comfortable"
Negativ: "The crew was great"

Positiv: "Short flight friendly crew"
Negativ: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "Wenn man spät am Abend von einem Langstreckenflug nach Hause fliegt, erwartet man kein Showprogramm. Die Leistung der Crew war angemessen und professionell. Der Flug war deutlich früher in DUS, die Gepäckausgabe sehr schnell!"

Positiv: "Das Flugpersonal war durchaus freundlich, aber irgendwie nicht besonders engagiert. Es wurde ein Minimumprogramm abgespult. Was soll ich mit dem Brot, wenn das essen vorbei ist. Warum fragt man mich nach der Auswahl, wenn es nur 1 Option gibt (Lunch). Gerade von einer asiatischen Airline erwarte ich hier mehr, auch in 'Economy'. Die Sitze waren sehr eng."

Positiv: "Auf dem Langstreckenflug war das Personal sehr freundlich, machte aber einen wenig erfahrenen Eindruck. Die Sitze im Flugzeug waren sehr eng! Die Verpflegung muss man als mäßig bezeichnen, da bieten andere Gesellschaften mehr."

Positiv: "Von einem Zubringerflug erwartet man keine Besonderheiten, die gab es auch nicht. Nichts desto trotz war das Flugpersonal freundlich und hilfsbereit. Es gab eine Verspätung, die aber nicht weiter ins Gewicht fiel"

Positiv: "Todo muy bien Volvería a viajar con ellos."

Positiv: "The food, the service and everything else is fine, quite good."
Negativ: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Negativ: "das Essen war gut"

Positiv: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."
Negativ: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."

Positiv: "Das Flugpersonal war sehr freundlich."
Negativ: "Nicht's"

Positiv: "Seat comfort in business class Professional and friendly crew"
Negativ: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Positiv: "Sehr freundliches Personal."
Negativ: "Die Sitze waren zu eng beieinander. Wenig Platz im schulterbereich."

Positiv: "The hostesses were very kind and nice"

Positiv: "Short, lots of leg space"

Positiv: "the food"
Negativ: "no room for legs"

Negativ: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Positiv: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Negativ: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Positiv: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Negativ: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Positiv: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Negativ: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Positiv: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Negativ: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Positiv: "Flugpersonal war sehr nett und hervorragend."
Negativ: "Flug hatte 1std Verspätung"

Positiv: "All crew I interacted with was great, friendly, and helpful."
Negativ: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Positiv: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Negativ: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Positiv: "Seats were comfortable with good recline. Food was good, but not excellent."
Negativ: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Negativ: "Food was not good."

Positiv: "Boarding was very efficient"
Negativ: "Losing my luggage after checking it at the gate when volunteers were needed."

Positiv: "Für ein kurztripp nach Paris alles super"

Positiv: "Standard stuff"

Positiv: "The crew was very nice and helpful."
Negativ: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Positiv: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Positiv: "the staff was very friendly and offered a large selection of drinks"
Negativ: "The flight was delayed nearly one hour"

Negativ: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Positiv: "Alles war in Ordnung"

Positiv: "Das Flugpersonal war nett, das Essen war gut"
Negativ: "der Flug war nicht pünktlich: leider 70 Minuten Verspätung"

Positiv: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Negativ: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Positiv: "Der Flug war pünktlich. Alles was ok."

Positiv: "Alles soweit super gelaufen Check in, boarding, Abflug.... Verpflegung war richtig top Personal super gut gelaunt...."
Negativ: "Das Flugzeug war sowas von dermaßen kalt, das man auf jeden Fall, warme Sachen greifbar haben sollte, war aber auch der einzigste Minuspunkt"

Positiv: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Negativ: "I thought the seat seems a bit short but the leg room is ok."

Positiv: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Negativ: "Seat a bit uncomfortable"

Negativ: "Getränkeservice mäßig"

Positiv: "Alles war im Ordnung,die Crew sehr nett und zuvorkommend..gute Filme an Bord und ausreichend Platz zum Schlafen.Das war wirklich Business Class.."
Negativ: "Leider 2 Stunden Verspätung wegen technischer Mängel am Flugzeug.. Hier auch wieder kleine Sauberkeitsmängel..zum Beispiel an der Leselampe..die Toilettenanzahl zu wenig und die zweite wurde auch noch von den Economy Fluggästen benutzt,man bekam auch nicht genügend Getränke(Wasser),zwischendurch wurde nichts weiter angeboten.."

Positiv: "Der Flug dauerte nicht lange,das Checkin klappte gut und die Crew war auch zuvorkommend und nett."
Negativ: "Wir waren über den älteren Zustand der Flugzeuge enttäuscht.Die gesamte Innenausstattung war sehr unmodern und alt,teilweise sogar abgenutzt und schmutzig..für eine staatliche Gesellschaft hätten wir eher Lufthansa Standard erwartet..ausserdem war dieser Flug kein Business sondern Economy mit einem frei gelassenem Sitzplatz.."

Positiv: "renovated cabin"
Negativ: "delay, boarding somehow inefficient"

Positiv: "More comfortable airplane than typical regional service in the US. AF cabin crews are very good."

Negativ: "Flight was at 10:30pm. Waited at the gate from 9:00-10:40 with no news. Nobody knew what was going on or what we were waiting for. Finally at 10:40 they announced that the flight would be delayed, even though we had figured it out by then. At 11 the flight crew showed up. We finally boarded at 11:30 and we arrived an hour late to our destination. They offered drinks to the 2 people flying "business class" (they were just sitting in the front but amongst the economy class seats) at the very beginning, but then waited to serve everyone else, but as it was late, most people were already sleeping. We arrived an hour late."

Positiv: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Negativ: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Negativ: "see my earlier comment."

Positiv: "Snacks on a budget flight was a pleasant surprise."
Negativ: "Boarding time was long especially the walk from the boarding desk to the flight."

Positiv: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Negativ: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Positiv: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Negativ: "1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown."

Positiv: "Service is good, they are always smiling and willing to help you in everithing"
Negativ: "Sits do not recline very much, which makes the flight very uncorfortable, even more when it is overnight. Entertainment screen system is old."

Positiv: "This flight the only bonus was I actually had a seat."
Negativ: "Two flight attendants to service the whole of Euro class meant waiting nearly two hours to be served a bottle of water and a sandwich. Too much time is lost trying to cook food and take the money. Just add £5 to every ticket and give the food as part of the service, you are not a budget airline Plus dont rub our noses in it by bringing meals from the first class galley to feed the crew at the rear of the plane."

Negativ: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."

Negativ: "Der Flug war um 1,5 Stunden verspätet (in der Zeit wäre man schon in London gewesen) und somit wurde es stressig für alle, die einen Anschlussflug kriegen musste, was bei einem darauffolgenden Langstreckenflug (der letzte des Tages) sehr unangenehm ist."

Positiv: "Boden und Flugpersonal waren klasse"
Negativ: "Für teures Geld gibt es nicht einmal ein Wasser oder Kaffee geschweigeden ein Keks oder Sandwich !!!"

Positiv: "das war leider kein schöner BA Flug, sondern ein furchtbarer S7 Flug"
Negativ: "Obwohl GF und S7 zusammenarbeiten, hat S7 den Koffer nicht durchgecheckt. Das heisst, ich konnte auf dem Flughafen Moskau 8 Stunden mit Koffer stehen und warten, dass die GF aufmacht. siehe auch www.gourmet-report.de/blog/die-duemmste-airline-der-welt-s7-ist-ein-anwaerter/"

Negativ: "Seat cushions inadequate; back support insufficient. Food mediocre."

Positiv: "It took off. It landed. No drama. 15 mins early."
Negativ: "No complimentary hookers, whisky or cocaine"

Negativ: "Die BA Maschine 777 war schon alt und hatte keinen USB-Anschluss."

Negativ: "Flug wurde wegen schlechtem Wetter annulliert. Schade kann passieren. Was nicht passieren darf dass niemand vor Ort erreichbar ist der helfen kann. Website könnte den Andrang nicht standhalten. In Zeiten von cloud Services unverzeihlich. Stundenlanges versuchen bei der Hotline um zumindest in die Warteschlange zu gelangen. Umgebuchter Flug wurde dann aus unersichtluchen Gründen nochmal annulliert. Alles von vorn. Niemand kann etwas zur Kostenübernahme sagen. Ich kam 3tage später an. Nie wieder Brittisch Airways!!!!"

Positiv: "All good"
Negativ: "Nothing wrong"

Positiv: "Freundliches Flugpersonal; pünktlicher Abflug"
Negativ: "Essen und Getränke sind kostenpflichtig, bis auch Wasser. Da der Preis insgesamt sehr günstig war, nehme ich das für einen kurzen Flug gerne in Kauf"

Positiv: "punctuality"
Negativ: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."

Positiv: "Good experience."
Negativ: "Nothing."

Positiv: "Sehr freundlich genug Platz für meine Beine und das Handgepäck"
Negativ: "Es gab nicht zu trinken wäre schön wenn es im Preis inbegriffen wäre"

Positiv: "Sehr freundlich genug Platz für meine Beine"
Negativ: "Keine Verpflegung das Essen ist nicht so wichtig aber etwas zu trinken wäre schön wenn das im Preis inbegriffen wäre"

Positiv: "seats were nice"
Negativ: "no tvs"

Positiv: "Das Flugzeug war neu und sehr gepflegt"
Negativ: "Der Flug war verspätet"

Positiv: "The flight was a bit too short to really judge, But the crew was pleasant and the flight was fine."

Positiv: "Der Flug an sich war prima, das Personal und das Essen auch. Nur leider hatte der Flieger eine halbe Stunde Verspätung. Den Anschlussflug hab ich dann nicht mehr bekommen."
Negativ: "Per Durchsage wurde der verspätete Start so begründet, dass ein Passagier das Flugzeug wieder verlassen musste - anscheinend war er betrunken, so eindeutig sind die Ansagen meist nicht."

Positiv: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."

Positiv: "Ich hatte genug Platz für meine Beine und das Handgepäck"
Negativ: "Beim Check In war das Personal nicht so freundlich."

Positiv: "Flugpersonal war freundlich. Flugzeiten pünktlich eingehalten"
Negativ: "Das Essen war nicht geniessbar"

Positiv: "The crew was pleasant & food was fine."
Negativ: "The flight was late, which made us miss our next flight."

Positiv: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Negativ: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."

Negativ: "Nicht mal Wasser wurde an die Passagiere verteilt, geschweige denn Knabberzeugs - muss man bei British Airways bald dafür zahlen, die Toilette zu nutzen??"

Positiv: "Plane was nice"
Negativ: "Didn't get food order correct"

Positiv: "lost bag not delivered yet, more then 24 hrs now and still waiting"
Negativ: "It is a short flight"

Negativ: "You got delayed I almost missed my connection flight"

Positiv: "Neue Maschine"
Negativ: "Wasser und Kaffee kosten jetzt Geld, dafür wird man mit Werbung zugedröhnt. BA ist jetzt Ryanair. Flug hatte 1:30h Verspätung."

Positiv: "Sehr nettes flugpersonal, gutes essen, stauraum am Fensterplatz"
Negativ: "Unbequeme sitze, 2 metallboxen unter meinem vordersitz sodass ich kaum Platz für meine Beine hätte."

Positiv: "Required to check in hand luggage against will while others were permitted to carry hand luggage."

Negativ: "I didnt like that there was no food or water to be purchased after security."

Positiv: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."

Positiv: "The crew were very welcoming and took care to explain what was happening and why."
Negativ: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."

Negativ: "It was 1.5 hours late and I didn't even get water"

Positiv: "Alles bestens, verlief alles planmässig, guter Service, keinerlei Probleme"
Negativ: "Es gibt Nichts Erwähnenswertes eigentlich, wie immer wenig Platz in der Holzklasse und das Essen dient der Unterhaltung nicht dem Gaumen"

Positiv: "The airbus 320 was clean and well maintained"

Positiv: "On time"
Negativ: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"

Positiv: "Das Flugpersonal war zuvorkommend. Der Flug ging planmässig"

Negativ: "Why do I have to pay for food in an international flight? Ridiculous."

Positiv: "I was not able to get one glass of water to take my medication, without having to pay for it. British Airways has become one of the worse airlines."
Negativ: "BritishAirways"

Positiv: "Das Personal begrüßte freundlich; ansonsten war kein Kontakt. Das Bodenpersonal war sehr freundlich."
Negativ: "Es gab kein Essen, auch keine snacks und nicht mal ein kostenloses Wasser zu trinken. Insofern fühlte man sich nicht gerade willkommen."

Positiv: "Clean plane, efficient cabin crew, very slick boarding."
Negativ: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."

Positiv: "Das Personal ist aufmerksam - die Mittelsitze in der BC sind prima für Paare"
Negativ: "Die Inneneinrichtung war klapprig - der Tisch wackelte so sehr, dass der gute Rose Champagner von ihm flog und das Glas zersplitterte - obwohl der Flug ganz ruhig war!"

Positiv: "Für eine Stunde Flug eine solide Leistung, Flug startete pünktlich und kam vor der Zeit in Frankfurt an. Auf dem Flug gab es sogar noch gratis Getränke und Snacks."

Negativ: "Es gibt keinen Kaffee, kein Glas Wasser, keinen Snack, Nichts was als kostenloser Service angeboten wird. Keine Filme, Zeitschriften, Musik, Magazine, news in deutscher Sprache, kein Barzahlung, keine Ec-Karten Akzeptanz, kein Paypal-Zahlmethode, kein Obst, keine persönliche Ansprache beim Service! Keine Flexibilität."

Positiv: "The crew as ever were excellent"
Negativ: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"

Positiv: "Crew was friendly and helpful."
Negativ: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."

Positiv: "My luggage arrived with me."
Negativ: "The staff is always friendly with BA. However, the boarding process was amazingly slow and complicated. LHR must be one of the worst commonly used international airports."

Positiv: "Nothing"
Negativ: "No Food Left. No drinks"

Positiv: "They took off and landed on time"

Positiv: "Clear communication"
Negativ: "45 minute delay"

Negativ: "3 hours delayed"

Negativ: "extreme delays and not a lot of updates"

Positiv: "No problem"
Negativ: "No problem"

Positiv: "We set on the runway for over 4 hours."

Negativ: "Flight was delayed over 3 hours, boarding could have been delayed to avoid sitting on the tarmac for such a long period of time in the plane. That is EXTREMELY UNCOMFORTABLE for travellers. If Air Canada knows the departure will be delayed, boarding of the aircraft should be delayed"

Positiv: "On time, quick boarding, has an app, online checkin worked"

Negativ: "The service"

Negativ: "They could have rushed more to get us off the ground quicker."

Positiv: "Nothing to expect more"
Negativ: "The amount of snacks served should be increased"

Positiv: "On time"

Positiv: "Efficient. tv on back of screen didn't work"

Negativ: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Positiv: "ok"

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Positiv: "Comfort, service, flexibility"

Positiv: "Plane/equipment condition"
Negativ: "The Aur Canada ticket counter and gate agents in Toronto are consistently the rudest employees in the travel industry"

Negativ: "Excellent service on time and friendly workers"

Positiv: "First time traveling with my dog and it went well."
Negativ: "Nothing"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Nothing much"
Negativ: "Delayed"

Positiv: "I was bumped to an earlier flight after asking 'cause my original flight was delayed."

Negativ: "Again we boarded and because LGA was going to be full, we had to sit in the plane in Toronto for an hour. If you just let us stay in the terminal at least we can be more comfortable. Why is this allowed? It’s unacceptable"

Negativ: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Negativ: "Air Canada was the only airline flying to ny that was delayed."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Everything went as expected"
Negativ: "NOthing"

Negativ: "Long time till take off"

Negativ: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Positiv: "Excellent accommodation/service"

Negativ: "sitting in the middle seat unless you pay extra"

Negativ: "We sat on the tarmac in Montreal for about an hour."

Negativ: "Delays"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Comfortable econom."
Negativ: "Too many announcements"

Positiv: "Had to rebook and was oven wrong information when I caked . Ended up paying for a new ticket"

Negativ: "delayed. no explanation for a long time. no agent at gate for alot of the time."

Negativ: "Delayed as always"

Negativ: "Gate change but no announcement"

Positiv: "Upgraded to first class"
Negativ: "Plane was old"

Negativ: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."

Negativ: "Lack of refreshment choice."

Negativ: "Never again"

Negativ: "Declined !!!! So long"

Negativ: "Delay was not explained, gate change was not communicated. Poor communication overall."