Finde günstige Flüge nach Aurora

Positiv: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Negativ: "Boarding process was agonizingly slow and ineffective"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everyone who has a kid knows how challenging certain things can be in a flight and for me the combination of a night flight interrupting my baby’sschedule + a full flight it equalized disaster. My daughter could not get comfortable for the love of life and I just felt horrible and frustrated and what sucked most was the 9 year old and her obese father siting in our row that kept giving us weird looks."
Negativ: "There’s NO room in planes between seats. It’s 2018 and new planes must be done ASAP to accommodate people better. I’m 5’1” and 110 lbs but adding my 25lb daughter siting in my lap before she turns 2 is absurd to expect that it will be comfortable whatsoever for us or the people breathing next to us. Please DELTA, lead by example and make sure your planes are designed with more room in between and around the seats. In my opinion, every seat should be first class."

Positiv: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."

Positiv: "In a pinch they were able t"

Positiv: "Everything was perfect !! Staff friendly"

Positiv: "Great in every way"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "It got me home, eventually."
Negativ: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Negativ: "Check in lines were crazy long"

Positiv: "First leg from San Diego was excellent."
Negativ: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"

Positiv: "The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating."
Negativ: "Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "App is good and convenient to use."
Negativ: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."

Positiv: "really helpful and friendly service and nice seats."

Negativ: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."

Negativ: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."

Positiv: "Friendliness of staff. Second flight was a newer plane - sweet!"
Negativ: "For a long flight perhaps a little more in the snack department."

Positiv: "Crew was all very nice"
Negativ: "Flying is always uncomfortable"

Positiv: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Negativ: "Nothing disappointed, butt i didn't have any good besides pretzels."

Positiv: "Not much to like here. The new crew was pleasant"
Negativ: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."

Negativ: "Excellent service excellent pilot"

Positiv: "Overall, the flight was very smooth and I thought the crew did a great job."
Negativ: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."

Positiv: "Flights were both on time and boarded quickly. Crew was wonderful!"

Positiv: "Free in flight entertainment"
Negativ: "One of my bags went to Santa Fe"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Early arrival. And service"
Negativ: "I was assigned very last seat and there is no reclining option."

Negativ: "long wait and delayed flight"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "WiFi, good flight attendants"
Negativ: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Positiv: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Negativ: "Junior attendants in economy comfort seat - so lazy and whiny!"

Positiv: "Very professional and caring."

Positiv: "plane had individual movies for free with each seat!"

Negativ: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."

Positiv: "nice snack"

Positiv: "Left on time, arrived early. Great cabin service, attentive and polite. Comfort Plus seats are worth the extra few bucks."
Negativ: "Nothing. Low rating for entertainment only because there really wasn't any, but I wouldn't have used it anyway, so no big deal."

Positiv: "All went as planned and expected. No thrill- like taking a Greyhound bus in the old days...gets you where you are going but without much pizzazz New seats and quite clean, but the new seats were very hard and uncomfortable after an hour."
Negativ: "Somewhat claustrophobic and always wish the drop down tray table behind could be disconnected from my seat. When the passenger behind uses the tray as a set of bongo drums to keep beat with his headphones it is a pretty miserable trip."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Negativ: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."

Positiv: "The service."
Negativ: "Seats too close together."

Positiv: "Nice comfortable plane"
Negativ: "Late by HOURS!!!"

Negativ: "Seats were uncomfortable"

Positiv: "we had a wonderful FA. we laughed a lot and it was an enjoyable flight"
Negativ: "very very good food and excellent red wine supplies!"

Positiv: "Alles top, sehr entspannter Flug in neuem Flugzeug mit nettem Personal."

Negativ: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Negativ: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Positiv: "Deine Flüge waren pünktlicher als ich erwartet habe. Das Flugpersonal war sehr entgegenkommend. eJournal-Angebot ist einfach super. Ich habe nur die lobende Wörter."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Kayak had good e emails with updates and reminders. Lufthansa was a great suorline for its care of its passengers."

Negativ: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Positiv: "Flugpersonal hat sich um mein Anliegen gekümmert, habe dadurch Anschluss nicht verpasst, Danke"

Positiv: "All airplane was on time"

Positiv: "Hier war alles rundum gut. Ein kurzer Inlandsflug, ruhig, sicher mit nettem Personal"
Negativ: "Nichts zu bemängeln. Ein kurzer Inlandsflug. Alles entspannt."

Positiv: "alles pünktlich und nettes personal"

Positiv: "Same as above."
Negativ: "Same as above."

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Negativ: "Charges for suitcase 40 euros this rediculas"

Positiv: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Negativ: "Nothing"

Positiv: "Nothing"
Negativ: "Air didn't work, stewardess were rude"

Negativ: "Lufthansa Personal ist sehr unhöflich, vor allem am Gate und ganz besonders im Vergleich zu anderen Anbietern."

Positiv: "Insgesamt über 2h Verspätung"

Positiv: "Leider mussten wir fast 2 Stunden auf dem rollfeld warten in gefühlten 40C da die kühlung ausgefallen ist"

Positiv: "Leg room and the chairs were great."

Positiv: "Das Personal war sehr freundlich und zuvorkommend."
Negativ: "Wenig Beinfreiheit"

Positiv: "The staff was so accommodating and friendly! Great trip!"
Negativ: "Nothing."

Negativ: "Regular economy felt a little cramped."

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Negativ: "The monitor at my seat wouldn't load and when rebooted displayed only 9 movie choices and very limited audio book selections."

Negativ: "Boarding"

Positiv: "the crew was amazing: friendly and caring"

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "great food ,service"

Positiv: "Flugzeug war relativ leer. Pünktlicher Abflug und Ankunft."

Positiv: "Greatest of crews -attentive, smiley, going the extra mile. Easy boarding and on-time arrival. Good food and great entertainment options in Premium Economy."

Positiv: "the woman who helped me at the boarding gate was great! Lounge was really nice!"

Positiv: "Personal nett"
Negativ: "Über 30m verspätet .... sehr lange Laufwege und noch Bahn wegen Satellitenplatz ... dadurch 1h verloren"

Positiv: "Sitzabstand, vor allem in der Notausgangreihe der Premium-Eco. Unterhaltungssystem mit vielen Filmen"
Negativ: "Essen nur durchschnittlich, Service hat lange gedauert, obwohl fast ganz vorne Trotz grossem Sitzabstand ist der Schlafkomfort der Sitze schlecht."

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Positiv: "The energetic crew who served with a smile"
Negativ: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "I enjoyed it."

Positiv: "Very comfortable"
Negativ: "Delay"

Negativ: "old model aircraft"

Negativ: "An der Tag vorher war der Flug gecancelled alternativlos..."

Positiv: "I like Lufthansa. They really know how to take care of their passengers."

Positiv: "They know what they're doing!!"
Negativ: "No complaints at all!"

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Die Bretzelchen sind eine Zumutung, aber Schön, dass man ein zweites Getränk und auch Wein bekommt."
Negativ: "Die halbe Stunde Verspätung, dafür komnnte LH nichts, aber die Ansage nach 5 min "die Vorbereitungen sind noch nicht abgeschlossen, wir werden gleich mit dem Boarding beginnen" war schlechter als gar nichts zu sagen!"

Negativ: "I did not like the bathroom downstairs."

Positiv: "everything"
Negativ: "nothing"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Service, Komfort, Snacks, Pünktlichkeit- alles super"

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Apfel als Snack"

Positiv: "Left on time - arrived early"
Negativ: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Positiv: "Alles gut."
Negativ: "Nix"

Positiv: "Alles wie immer, sehr gut"
Negativ: "Verpflegung ist recht wenig, dafür passen die Getränke, das Personal ist immer toll."

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Positiv: "snacks plus they had sparkling mineral water"

Negativ: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Negativ: "LOST BAGGAGE !!!!!!!"

Positiv: "Flugpersonal war aufmerksam und professionell"
Negativ: "Start in Kairo war verspätet durch unprofessionelle Abfertigung durch das ägyptische Bodenpersonal: Aus Personalmangel wurde - wie üblich - nur eine der Sicherheitsschleusen benutzt. Es gibt keinen Gold Track. Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Positiv: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Negativ: "No tv, maps or entertainment at all."

Negativ: "The vegetarian meal was OK"

Positiv: "Drinks were included"
Negativ: "No entertainment available not even to pay for. Wifi is overpriced"

Negativ: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Negativ: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Positiv: "Whole process of checking in, security, and boarding was very easy."

Positiv: "Attention during waiting time and inside cabin"
Negativ: "Nothing"

Positiv: "Punctuality and amenities on boatd"

Negativ: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Negativ: "seats too cramped"

Negativ: "Behavior of AA"

Negativ: "Es wurde eine kleinere Maschine benutzt als beim Boarding angegeben. Dadurch gab es nur Chaos, da die Sitzplätze nicht mehr denen entsprachen, die auf dem Boarding Pass standen und das Personal das auch nicht vorher bekannt gegeben hat bzw. auch nicht geholfen hat. dass jeder einen anderen Sitzplatz einnimmt."

Positiv: "All"

Positiv: "Ich liege die Flüge mit Lufthansa, weil da einfach für mich alles stimmig ist. Ich hoffe, daß das so bleibt und daß die Lufthansa nicht wie andere Fluglinien am Service einspart."
Negativ: "Alles war bestens"

Positiv: "It was fast and comfortable"
Negativ: "---"

Negativ: "Keine akzeptable Beförderung aufgrund nicht erreichten Anschlussflug"

Positiv: "The pilot did a great job landing the plane in high winds."

Positiv: "The staff was very pleasant"
Negativ: "Very crowded plane!"

Positiv: "in this case, nothing"
Negativ: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Negativ: "Tja, man bekommt nur ein paar Knabbereien als Verpflegung"

Negativ: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Positiv: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Negativ: "The entertainment wasn't great compared to most international flights."

Positiv: "Never again with KAYAK. Sorry."

Positiv: "All"
Negativ: "All"

Positiv: "Excellent personnel. Will use Austrian Airlines again!"

Positiv: "No problems."

Positiv: "Everything"

Positiv: "Not much...."
Negativ: "The ticket indicated the wrog gate 21 instead of 31."

Negativ: "Less than 24 hours notice."

Negativ: "Did not make this connecton, was directed to Frankfurt"

Positiv: "Nothing"

Positiv: "The aircraft was clean"
Negativ: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Pleasant flight"

Positiv: "Seats were comfortable"
Negativ: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Positiv: "Very friendly crew"

Negativ: "Amesterdam airport employee was really rude"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Negativ: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Positiv: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Negativ: "Nothing."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Catering is ok"
Negativ: "Seats comfort really old school"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Negativ: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Negativ: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Loads of leg room"
Negativ: "Loved everything"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Negativ: "Quite bummed the plane didn't have wifi / USB"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Negativ: "seats on Jet air flight are very uncomfortable"

Positiv: "Plane service"
Negativ: "1h30min delay at airport"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Negativ: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Positiv: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Negativ: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Negativ: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Positiv: "The service of the crew onboard"
Negativ: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Positiv: "crew"
Negativ: "food"

Positiv: "pleasant"
Negativ: "Pleasant"

Positiv: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Positiv: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Negativ: "Breakfast food wasn't very good."

Positiv: "Der Flug war pünktlich. Verpflegung gab‘s keine, nur gegen Bezahlung. Die Crew hat sich ansonsten nicht um uns gekümmert."

Positiv: "Flug war nicht ausgebucht wodurch man mehr Platz für sich hatte"
Negativ: "Wir sind mit einer einstündigen Verspätung gestartet"

Positiv: "It took off. It landed. No drama. 15 mins early."
Negativ: "No complimentary hookers, whisky or cocaine"

Negativ: "Flight delayed for unclear reasons"

Negativ: "Die BA Maschine 777 war schon alt und hatte keinen USB-Anschluss."

Negativ: "Flug wurde wegen schlechtem Wetter annulliert. Schade kann passieren. Was nicht passieren darf dass niemand vor Ort erreichbar ist der helfen kann. Website könnte den Andrang nicht standhalten. In Zeiten von cloud Services unverzeihlich. Stundenlanges versuchen bei der Hotline um zumindest in die Warteschlange zu gelangen. Umgebuchter Flug wurde dann aus unersichtluchen Gründen nochmal annulliert. Alles von vorn. Niemand kann etwas zur Kostenübernahme sagen. Ich kam 3tage später an. Nie wieder Brittisch Airways!!!!"

Positiv: "On-time/early arrival, relatively communicative staff who also provided timely service. Bags delayed upon final destination."
Negativ: "Seating became uncomfortable after so many hours. Boarding times long. Staff was at time over the top with their checks."

Positiv: "Das Personal war einwandfrei freundlich und zuvorkommend."
Negativ: "Essen, Getränke und sogar Leitungswasser ist kostenpflichtig. Snacks sowieso. Mit meinen 1,85m war der Platz bis zum Vordersitz gänzlich ausgefüllt. Sowas kennt man sonst nur von Ryan Air oder Vueling. British Airways orientiert sich offensichtlich an den Low-Cost-Carriern. Nur eben ohne Low-Cost."

Positiv: "Der Fkug nach London war vor zwei Jahren und ich kann mich nur daran erinnern, dass das Personal nett war und alles flugtechnisch gut geklappt hat."
Negativ: "Was total doof war: ich habe im Flugzeug mein Handy verloren und das schon nach dem Aussteigen gemerkt. Es gab keine Möglichkeit, nochmal in das Flugzeug zu kommen oder mit der Crew Kontakt zu bekommen. Alle weiteren Versuche, dort jemanden zu erreichen, waren geradezu grotesk lächerlich: wenn man wg. Verlust die Fluggesellschaft anrief, sollte man das Fundbüro am Zielflughafen, also London, anrufen. Wenn man dieses anrief, sollte man die Fluggesellschaft anrufen. Ein endloser Kreisverkehr ohne Ergebnis. Wirklich lächerlich(Ryanair übrigens). Gottseidank war es ein 20,-€-Cellphone rein zum Telefonieren, ohne Daten oder Bilder, das wäre sonst katatrophal. Selten so etwas Kundenunfreundliches erlebt."

Positiv: "I liked the fact that the customer service on board was pretty spectacular & very clean bathrooms."
Negativ: "It was extremely warm throughout the flight and the seats weren’t too comfortable."

Positiv: "Everything"

Negativ: "transfer from terminal 5 to terminal 3 - process was unclear"

Positiv: "Meal from Lagos to London was good"
Negativ: "I don't know why spray was used on Lagos flight to London and London flight to Denver no spray."

Positiv: "The crew was extremely friendly on all four of our legs. No fake, tired-of-the-job smiles. We were carrying a garment bag and it was taken from us without our asking on each leg, to be hung in the wardrobe and promptly ready to be collected when deboarding."
Negativ: "The 747 seemed ancient and the screens were smaller than my iPhone screen with not very good image quality."

Positiv: "Checking documents on entering gate area rather than at boarding time, made for more efficient boarding"
Negativ: "Delay in baggage reclaim due blockage in system"

Positiv: "Flt attendants. Esp the english guy."
Negativ: "Once again just some measly pretzels."

Negativ: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"

Positiv: "Personal top, Verpflegung nicht im Preis, Bordunterhaltung nicht vorhanden."

Positiv: "Nothing"
Negativ: "Nothing was impressive at all"

Positiv: "Flug war pünktlich und Personal hat gut gearbeitet."
Negativ: "Großes Chaos in Amsterdam (Check-In , Passport Kontrolle, Sicherheitskontrolle). Sehr lange Wartezeiten. Es gab außerdem kurzfristig einen Gatewechsel."

Positiv: "Es hat alles bestens geklappt. Kein Problem mit dem Handgepäck und der Habdtasche. Danke"

Positiv: "Alles soweit gut, kann man mit Fliegen. Jedoch nur Kurzstrecken. Preise für Snacks und Getränke sind Preislich wie bei jeder anderen Fluggesellschaft. Flug hatte 22min Delay und ist trotzdem Pünktlich gelandet"
Negativ: "Nix"

Positiv: "Required to check in hand luggage against will while others were permitted to carry hand luggage."

Negativ: "I didnt like that there was no food or water to be purchased after security."

Negativ: "It was 1.5 hours late and I didn't even get water"

Positiv: "Der Flug war leider erheblich verspätet und Handgepäck musste vorher aufgegeben werden"

Positiv: "The airbus 320 was clean and well maintained"

Positiv: "Me encanta viajar con British Airways.. súper confortable! Súper ofertas"

Positiv: "Der Flug ist mit 5 Stunden Verspätung gestartet, es wurde nicht erklärt wieso oder weshalb, das Besatzungspersonal war sehr nett und freundlich."
Negativ: "Essen im Flugzeug ist grundsätzlich schlecht!"

Positiv: "British Airways code share is always nice"
Negativ: "Older 747 not quite as nice as the Dreamliner but it made it!"

Positiv: "Das Flugpersonal war zuvorkommend. Der Flug ging planmässig"

Positiv: "Alles bestens geklappt kein Vorbehalt, zu empfehlen , danke"
Negativ: "Keine Beanstandungen, alles genau wie vorgesehen, danke"

Positiv: "Fight was on time. BA Crew always do a nice job."
Negativ: "The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system."

Positiv: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."

Positiv: "The first class steward who helped us when he didn't need too. The free films."
Negativ: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."

Positiv: "Nothing"
Negativ: "They wouldn't book is into our flight from a different terminal causing is to miss the flighr"

Positiv: "Super online Check in, gute sitze, ausreichend beinfreiheit"
Negativ: "Nur 3 verschiedene Sandwiches zum auswählen."

Positiv: "Service, comfort"
Negativ: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."

Positiv: "The crew as ever were excellent"
Negativ: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"

Positiv: "Pünktlichkeit und Services"

Positiv: "upgrade"

Positiv: "Die Freundlichkeit des Kabinenpersonals bei BA ist herausragend und typisch British wie man es erwartet. Beim Boarding kann man den Notausgangsplatz (zu extra Kosten) buchen. Das geht zumindest bei Lufthansa meines Wissens nicht."

Negativ: "Antiquated and glitchy entertainment system on the 747-400"

Positiv: "Nothing"
Negativ: "No Food Left. No drinks"

Positiv: "Crew were attentive and competent."
Negativ: "The food was just not very good which is a bummer since it was a long flight."

Positiv: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Negativ: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."

Positiv: "Fantastic chicken curry! Best airline food EVER! Nice stewardesses too....."
Negativ: "I suppose I expected a slightly bigger toilet on a 747, but no biggie."

Positiv: "Quick boarding"
Negativ: "Not enough carry on space this distortion made by less hold luggage"

Positiv: "The staff on all flights were pleasant and very accommodating."

Positiv: "The flight on BA was nice and service was good. The food was acceptable. I liked their entertainment - lots of good movies and other things to watch."
Negativ: "The connection in London - just one hour - was absolutely not enough. It takes 15 minutes or so just to empty a large plane. Then, if you have to make a connection from one terminal to the other, as we did, you rush to a bus that drives you all the way across the airport. At that point you rush to find yourself faced with going through security yet again. All this made us miss our flight and turned what should have been a 10 hour trip into a 24 hour trip. That is British Airways fault for leaving so little time to connect. When you book your flights, be sure to have an hour and a half at the very least - preferably 2 hours."