Finde günstige Flüge nach Anaheim

Positiv: "Flight attendant was great!"

Positiv: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Negativ: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."

Positiv: "The plane had a ton of room."
Negativ: "Then our connecting flight had extremely rude crew members who made us feel as though our experience was less important than the “sky members”. Super HOT on the plane as well."

Positiv: "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"

Positiv: "Easy to boar, no delay and arrived on time"
Negativ: "One of the flight attendant was a little rude to some passengers."

Positiv: "spacious comfortable seats"
Negativ: "I waited in line at Virgin Australia for 35 minutes only to be told that I was actually on a Delta flight even though my itinerary said Virgin Australia. good thing I was early to airport or I would of missed my flight because I had to go find Delta check in"

Positiv: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Negativ: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"

Positiv: "Nothing"
Negativ: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Entertainment options"
Negativ: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."

Positiv: "Again, a quick and easy connector and flight homeward."
Negativ: "Not applicable."

Positiv: "The service was good"
Negativ: "The flight was very rough on landing"

Positiv: "anaheim"
Negativ: "luggage did not arrive same time with me and not the same airport"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "The wifi wasn't strong enough to download the app to watch movies on the plane."

Positiv: "Comfortable seats in coach Good snacks Friendly crew"
Negativ: "Nothing"

Positiv: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Negativ: "NA"

Positiv: "The flight was on time and the crew was extremely friendly"
Negativ: "Early morning flights .. the People are not aware and awake"

Positiv: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"

Positiv: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Negativ: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Negativ: "The Delta team is a complete mess. After sending us to the wrong terminal via their own app, we missed our first flights. Then we had to be pushy to get onto the next flight."

Positiv: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Negativ: "Wish it would've had more movie options"

Positiv: "Friendliness of the staff"
Negativ: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Positiv: "Everything went wonderful. Excellent crew"
Negativ: "No problems"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Negativ: "Why can't all the Delta gates be near each other. My connecting flight was very far."

Positiv: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"

Positiv: "It was as fast!!"
Negativ: "Nothing was offered, my bag was checked at the door but no big deal"

Positiv: "Overall great experience"

Positiv: "Nothing"
Negativ: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"

Positiv: "We barely got on the flight."
Negativ: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"

Positiv: "Perfect"

Negativ: "That I missed my son graduating from the Air Force"

Positiv: "Very friendly crew - clear communication & updates regarding delays."
Negativ: "No tv, which is okay, but if you offer wifi to watch movies/shows on your phone, really need outlets to charge the phone! Or at least a few radio station to plug headphones into."

Positiv: "Smooth. Fast."

Positiv: "Don't know yet. We're still waiting to leave."
Negativ: "That you're asking how it was before I left."

Positiv: "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
Negativ: "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."

Positiv: "How reassuring the previous crew was that everything would be fine"
Negativ: "They lied. Due to delays we got to plane 5 min before scheduled departure. But crew closed plane on our noses. No explanation. No consideration that most of airport was running late"

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Service"

Negativ: "Seated in rear of plane and no food was available when served."

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Negativ: "Yes"

Positiv: "nice people, ontime flight, capable captain"
Negativ: "seats too small, flight booked to the max"

Positiv: "Nothing"
Negativ: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."

Positiv: "Deine Flüge waren pünktlicher als ich erwartet habe. Das Flugpersonal war sehr entgegenkommend. eJournal-Angebot ist einfach super. Ich habe nur die lobende Wörter."

Negativ: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Positiv: "Lufthansa halt, immer gut, pünktlich, netter Service"
Negativ: "Nix 50 Zeichen, Euer Ernst?????????????????????????????????????"

Positiv: "every thing was good, so comfortable for a long flight"

Positiv: "Hier war alles rundum gut. Ein kurzer Inlandsflug, ruhig, sicher mit nettem Personal"
Negativ: "Nichts zu bemängeln. Ein kurzer Inlandsflug. Alles entspannt."

Positiv: "Comfortable for a short flight. On time."
Negativ: "Had to go through security and passport control a second time made the 1 hour connection stressful"

Negativ: "I assigned seats for me and my daughter but they separated us in both legs. That's not good"

Positiv: "Verspätet"
Negativ: "Essen dürftig"

Positiv: "Crew are very polite and supportive!"

Positiv: "Die Maschine kam leider etwas zu spät. Der Pilot hat aber 30 Minuten von 60 eingeholt. Das Boaring war leider etwas anstrengend. Die haben versucht die Schlange vorzusortieren. Aber das war ok, damit es schneller geht :) Personal, Service und Komfort waren FABELHAFT!"
Negativ: "Das Essen, der Service und die Frage nach keinen extrawünschen waren echt super! Es gibt nichts zu bemängeln!"

Negativ: "Charges for suitcase 40 euros this rediculas"

Positiv: "Ein Stewart war besonders unterhaltsam, er hatte flotte und lustige Sprüche auf der Lippe, war sehr nett."

Positiv: "Sitzplätze mit extra Beinfreiheit trotz ausgebuchtem Flug, Essen gut, Flugzeug wirkte minimal moderner als Singapore Airlines Maschine."
Negativ: "Personal war insbesondere Nachts kaum ansprechbar oder unterhielt sich untereinander, während Fluggäste ignoriert wurden."

Positiv: "Did not get into flight"
Negativ: "They changed the gate in last minute without proper communication"

Positiv: "pünktlich - sauber -"
Negativ: "Vorfeldposition - d.h. die Reise startet in einem Bus und ist nicht klimatisiert."

Positiv: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Negativ: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."

Positiv: "Good choices were great and tasted great also.."
Negativ: "seats not so comfortable"

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "Leg room and the chairs were great."

Positiv: "The flight was on time. The crew was friendly and efficient."

Positiv: "Wegen eines Sturms am Vortag starteten wir mit 75 Minuten Verspätung und landeten erst nach 23 Uhr in Frankfurt. Trotz der späten Stunde war die Besatzung sehr freundlich und zuvorkommend."

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "The crew was nice and professional."
Negativ: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Positiv: "Had no problems. Was a comfortable flight."

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "Punctual, efficient, Lufthansa never fail to deliver."

Negativ: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Positiv: "free wine."
Negativ: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Positiv: "Flug pünktlich und sehr freundliches Personal"
Negativ: "Das übliche Lufthansa Sandwich freundliche Bedienung und sehr bequem Ausgang"

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Das Personal im Flug war freundlich und hatte gute Laune dies hat sich auf die Passagiere übertragen. Flug kam pünktlich an"

Positiv: "Greatest of crews -attentive, smiley, going the extra mile. Easy boarding and on-time arrival. Good food and great entertainment options in Premium Economy."

Positiv: "Personal nett"
Negativ: "Über 30m verspätet .... sehr lange Laufwege und noch Bahn wegen Satellitenplatz ... dadurch 1h verloren"

Positiv: "Pünktich und nicht überfüllt"

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Positiv: "Sitzabstand, vor allem in der Notausgangreihe der Premium-Eco. Unterhaltungssystem mit vielen Filmen"
Negativ: "Essen nur durchschnittlich, Service hat lange gedauert, obwohl fast ganz vorne Trotz grossem Sitzabstand ist der Schlafkomfort der Sitze schlecht."

Positiv: "Service war sehr gut, angenehm, umfangreich. Freundliche Bedienung und hilfsbereites Personal machte den Flug sehr angenehm!"

Positiv: "Nothing"
Negativ: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"

Negativ: "old model aircraft"

Negativ: "Ich wurde nie davon unterrichtet, dass meine Flüge von Porto nach Graz wegen eines Pilotenstreiks gestrichen waren. Ich habe das zufällig von einem Freund aus Graz telefonisch erfahren. Ich habe 1-1/2 Stunden vergeblich versucht jemanden der Lufthansa telefonisch zu erreichen, um meinen Flug umzubuchen. Es ist mir dann gelungen, auf meinem Handy den Flug auf eine andere Route, einen Tag später als ursprünglich gebucht umzubuchen, aber ich habe dann meine "preferred" Sitze und mein extra Gepäckstück, für die ich bezahlt hatte, verloren. Spät Abends habe ich dann, nach 30 Minuten bei der Lufthansa eine Dame erreicht, die mir dann "preferred" Sitze zugeteilt hat. Auf die Frage, ob meine Bezahlung für ein extra Gepäckstück auch anerkannt würde, bat sie mich in der Warteschleife kurz zu warten, aber nach weiteren 45 Minuten in der Warteschleife gab ich auf. Am nächsten Morgen, beim einchecken, waren meine "preferred" Sitze anderweitig vergeben und ich musste mich damit abfinden, trotz ursprünglicher Aufzahlung, im hinteren Teil des Flugzeuges zu reisen. Ich nehme sehr stark an, zum letzten Mal mit der Lufthansa, es gibt ja auch andere. Durch den Streik der Lufthansa Piloten, bin ich nicht die Route Porto - München - Graz geflogen, sondern einen Tag später, Porto - Frankfurt - Graz. Eine Vergütung für eine durch den Streik der Lufthansa Piloten erzwungene extra Übernachtung, habe ich nicht bekommen."

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Die Bretzelchen sind eine Zumutung, aber Schön, dass man ein zweites Getränk und auch Wein bekommt."
Negativ: "Die halbe Stunde Verspätung, dafür komnnte LH nichts, aber die Ansage nach 5 min "die Vorbereitungen sind noch nicht abgeschlossen, wir werden gleich mit dem Boarding beginnen" war schlechter als gar nichts zu sagen!"

Positiv: "Excellent airplane, very comfortable."
Negativ: "Landed very late in Chicago and lost our connection to home. Had to spend the night to catch another flight home in the morning."

Negativ: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Positiv: "On time, good service"
Negativ: "No food but short flight so it was ok"

Negativ: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."

Positiv: "Great service from check in to boarding. The in-flight crew was professional, courteous and prompt in responding to any passenger needs."

Positiv: "Crew was beyond standard. Very nice and friendly and always accommodating."
Negativ: "They ran out of vegetarian meals."

Positiv: "Nur 60% voll, 100% Pünktlich"
Negativ: "Ankunft auf Vorfeld"

Negativ: "They boarded everybody at once through a jetbridge made of glad. Very hot in there. You were stopped in a crowded jet bridge in 90 degrees for 25 minutes because they board everybody at once and it took time to get passengers into their seat."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Bording was good and general flight ok"
Negativ: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Negativ: "Bag was lost"

Positiv: "The food was excelent"
Negativ: "I have to pay to pay a little more confort"

Positiv: "Service impeccable!"
Negativ: "They have one line of executive class after the kitchen and toilet, is very noisy."

Negativ: "I don’t like the limited choice of drinks on these short KLM flights."

Positiv: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Negativ: "Flight was delayed due to weather in Amsterdam area"

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Service provided by the staff"
Negativ: "The navigation of the entertainment system is not very friendly"

Positiv: "Got to Amsterdam on time and everything was great including the staff"

Positiv: "Flight was on time and quick and comfortable"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Freundliches Personal!"

Positiv: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Negativ: "Nothing."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "On time."
Negativ: "No negative"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Easy airport business"

Positiv: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Negativ: "The seats in economy were a little too small for a 12 hour flight"

Positiv: "Flight was efficient enough and staff were friendly."
Negativ: "It was delayed quite a bit and more on-time updates would have been appeciated."

Negativ: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Flight attendants tried their best given what they had to work with."
Negativ: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Positiv: "It was a short flight so it was O.K."
Negativ: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Positiv: "Good and plenty of food available."
Negativ: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Positiv: "Wonderful"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "everything"
Negativ: "nothing"

Negativ: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Positiv: "Crew was excellent explaining about the (short) delay."

Positiv: "Flight all good"
Negativ: "Suitcase did not arrive and still not received."

Positiv: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Negativ: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "Scandinavian hospitality showed through all the way. Kind, sharp, attractive staff, prompt service."
Negativ: "Space is always going to be something I don't like. Meanwhile most of the plane in 1st class sits wide open. Expand business class."

Negativ: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Negativ: "No food, no entertainment"

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Positiv: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Negativ: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "Punctual and very cordial staff."

Positiv: "Ok friendly"

Negativ: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"

Positiv: "Nettes Personal, schnelles Boarding."

Positiv: "Friendly crew. First meal was good."
Negativ: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."

Positiv: "The food was good and the dtaff was attentive. Except for Norway. My friend and I were the only colored people on that flight and we were ignored by the older lady multiple times."

Positiv: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."

Positiv: "Nothing really stood out --- standard service expected in Premium Economy seat."
Negativ: "Ordered a tomato juice to go with my dinner--they did not have it in the cart. Stewardess said she would bring one for me----- it never arrived."

Negativ: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Positiv: "The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew."
Negativ: "I understand coach is coach, but it was a little tight for my height."

Positiv: "Everyone was friendly and helpful."
Negativ: "Would have liked more options for Movies."

Positiv: "I would have like to have more options and live news an sporting activities on the flight."

Negativ: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."

Positiv: "Flight itself was OK"
Negativ: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Negativ: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."

Positiv: "Direct flight"
Negativ: "Small seats"

Negativ: "sas online seat selection and checkin, computer crashed"

Positiv: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Negativ: "NONE"

Negativ: "Crew service is very poor"

Positiv: "We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard."
Negativ: "Tight seats, lousy food, even for airplane food."

Positiv: "Flight was Ok"
Negativ: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Positiv: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Negativ: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."

Positiv: "Attendants allowed any standing to ease weary legs as long as it was out of the way."

Negativ: "Everything...I was not on the flight. The fight was cancelled due to the on-going Swedish pilot strike. The first option SAS provided was getting out in a week. I said that would not work. They then scheduled me on Lufthansa, but due to delays in Frankfurt due to weather we missed out connection to ORD. 4+ hours after standing in endless lines Lufthansa resheduled us the next day. But, it took nearly two days to get home."

Negativ: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Negativ: "This is not SAS's problem, but it was not very pleasant to have to board the plane by steps in the pouring rain. Got through it, though!"

Positiv: "Flight was good and flight attendants were friendly. Really liked the snack."
Negativ: "Felt like a sardine - very tight. Would have preferred a larger jet for a 3 hour flight. Would have been ok if only an hour or so. Also, not able to use online check-in for ExpressJet service so on return flight my husband and I were seated separately. Fortunately, another passenger moved so we could sit together."

Positiv: "The crew was very nice and helpful. I've never received so much food on a flight! What an unexpected treat. Also, I loved that there was a water bottle at my seat when I arrived."
Negativ: "Hmm... machine at check in wasn't working properly (wasn't scanning my passport), but a friendly SAS representative helped me check in using another machine."

Negativ: "Movie selections were a bit dated"

Positiv: "Our original flight was to be from Hannover to Copenhagen to Chicago. What we got was Hannover to Copenhagen Stockholm to Chicago. The flight team was cold and offered nothing for our inconvenience. Our meals were delayed (I feel for the diabetics on board). When we go to Chicago, an announcement came overhead thanking us for our patience. Little effort too late. There should have been a personal apology for the flight crew to every passenger. It would have cost them nothing to do this while they were passing out drinks or meals. At the very least drinks should have been comp-ed for the Copengagen to Stockholm leg of the flight. This was a bad situation, yes. But, SAS missed numerous opportunities for service recovery to ensure my future business."
Negativ: "Flight crew was distant and didn't seem to appreciate what a huge inconvenience this was to people. Many people missed connecting flights. I am not diabetic but this was a horrible situation for people that have to plan and schedule their meals."

Positiv: "flights themselves were fine. But see next box."
Negativ: "Newark to Oslo to Kristiansand. The "connecting" flight procedure was horrible. There was no way to forward the luggage, except pick it up, and then stand in long line, check in, etc etc., as if it were an entirely new flight. On phone they told me there would be expedited procedure. It was like taking an entirely new flight. All other countries have this worked out. What happened? I nearly missed my second flight."

Positiv: "The 2 more senior steward and stewardesses were very professional"
Negativ: "The youngest stewardess seemed very careless about her work; the tone she had while addressing the passengers, the way she tied here hair braid so sloppy - almost looked like it was from yesterday or day before."

Negativ: "My bag didn't arrive and I had to return to the airport the next day."

Negativ: "i booked a 9 Hour flight from Chicago to copenhagen and back. Usually I love flights to Europe because I get to watch many movies.On both flight there was a very Limited small movie section compared to other airlines i flew with. On my first flight I watched two movies i was interested in on my flight back the same movies were offered but in an even smaller section. Since I had nothing to watch I felt very very bored"

Negativ: "There was poor selection of food that could buy during that flight . I was hungry since I did not eat my banana bread ( shame on me) , and I had very little time to switch my planes in Copenhagen so I decided to buy food during flight to Poznan .I could buy drinks and soda but no real food , only few sweet snacks , and Westa bread ."

Positiv: "great flight"

Positiv: "Service was excellence, flightattendends are in a good mute, water bottle in Front of seat So, attentive, friendly, uncomplicated, fast service was very pleasant"
Negativ: "the quality of food has significantly place upward / the food quality is still very upgradeable, the flight time is really damn long and hard to bridge"

Positiv: "This flight the only bonus was I actually had a seat."
Negativ: "Two flight attendants to service the whole of Euro class meant waiting nearly two hours to be served a bottle of water and a sandwich. Too much time is lost trying to cook food and take the money. Just add £5 to every ticket and give the food as part of the service, you are not a budget airline Plus dont rub our noses in it by bringing meals from the first class galley to feed the crew at the rear of the plane."

Negativ: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."

Positiv: "das war leider kein schöner BA Flug, sondern ein furchtbarer S7 Flug"
Negativ: "Obwohl GF und S7 zusammenarbeiten, hat S7 den Koffer nicht durchgecheckt. Das heisst, ich konnte auf dem Flughafen Moskau 8 Stunden mit Koffer stehen und warten, dass die GF aufmacht. siehe auch www.gourmet-report.de/blog/die-duemmste-airline-der-welt-s7-ist-ein-anwaerter/"

Negativ: "Seat cushions inadequate; back support insufficient. Food mediocre."

Positiv: "Kabinenpersonal war soweit freundlich"
Negativ: "Entertainment Programm auf einem 9-Stunden-Flug in Business mangelhaft (nur zwei uninteressante Filme au fDeutsch); Essen eher unterdurchschnittlich"

Positiv: "It took off. It landed. No drama. 15 mins early."
Negativ: "No complimentary hookers, whisky or cocaine"

Negativ: "Flight delayed for unclear reasons"

Positiv: "Das Flugpersonal war ausgesprochen nett, die Sitze bequem uns das Entertainment war in Ordnung. Bemerkenswert war die Sauberkeit der WC's."
Negativ: "Schon bei Ankunft am Sitz waren alle Gepäckfächer vollgestopft. Es wurde außerdem nicht nach Reihenfolge der Sitzreihen eingecheckt. Die hinteren Reihen hatten auf einem 13,5 Stunden-Flug nie die Möglichkeit vegetarisches Essen zu bekommen und es gab zwischendurch keine Snacks oder Getränke, man konnte allerdings zu den Flugbegleitern gehen und danach fragen."

Positiv: "A bit late getting started but very nice after that."
Negativ: "Must you charge for tea?"

Positiv: "Entertainment options were good."
Negativ: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."

Positiv: "Crew were fine, food okay, found a decent movie. All things considered it was all right."
Negativ: "Boarding. Second time in a row flying out of Heathrow that I've had to queue up for a bus ride to get to the plane."

Positiv: "Das Personal war einwandfrei freundlich und zuvorkommend."
Negativ: "Essen, Getränke und sogar Leitungswasser ist kostenpflichtig. Snacks sowieso. Mit meinen 1,85m war der Platz bis zum Vordersitz gänzlich ausgefüllt. Sowas kennt man sonst nur von Ryan Air oder Vueling. British Airways orientiert sich offensichtlich an den Low-Cost-Carriern. Nur eben ohne Low-Cost."

Positiv: "Der Flug SFO - FRA war so gut wie pünktlich und war sanft wie Butter, da hatten wir alle echt Glück. Das Personal war super nett und hilfsbereit. Der Flug von FRA nach TXL war dann über eine Stunde verspätet, aber gottseidank war der Hydraulikschaden, der die Maschine einsatzunfähig machte, vor dem Abflug beim Check entdeckt worden, nicht auszudenken, wenn das nicht gecheckt worden wäre. Danach ging es auch zügig und überschaubar weiter."
Negativ: "Was immer doof ist: ich sage beim Check-In, aber auch beim Betreten des Flugzeuges dem/der meinem Platz nächststehenden Purser Bescheid, dass ich sehr schwerhörig bin und mit zwei Geräten unterwegs bin und bei Dingen, die man wissen sollte, eine direkte Ansprache brauche. Beim Flug von SFO nach FRA hat die Stewardess sich das sogar mit Kugelschreiber auf der Hand mit meinem Sitzplatz notiert, aber es hatte leider keine Auswirkungen. Ich würde mich also über Textskripte bei Ansagen auf dem Monitor sehr freuen, ebenso über deutsche Untertitel bei den Filmen. In den Überseemaschinen ist die Übertragung der Ansagen meistens klanglich ok - in den Inlandflügen, so wie von FRA nach TXL war die Lautsprecheransage so verzerrt, dass ich nichts verstanden habe. Wenn dabei wichtige Informationen gewesen wären, hätte ich leider Pech gehabt. Das ist sehr behindertenunfreundlich."

Positiv: "Der Fkug nach London war vor zwei Jahren und ich kann mich nur daran erinnern, dass das Personal nett war und alles flugtechnisch gut geklappt hat."
Negativ: "Was total doof war: ich habe im Flugzeug mein Handy verloren und das schon nach dem Aussteigen gemerkt. Es gab keine Möglichkeit, nochmal in das Flugzeug zu kommen oder mit der Crew Kontakt zu bekommen. Alle weiteren Versuche, dort jemanden zu erreichen, waren geradezu grotesk lächerlich: wenn man wg. Verlust die Fluggesellschaft anrief, sollte man das Fundbüro am Zielflughafen, also London, anrufen. Wenn man dieses anrief, sollte man die Fluggesellschaft anrufen. Ein endloser Kreisverkehr ohne Ergebnis. Wirklich lächerlich(Ryanair übrigens). Gottseidank war es ein 20,-€-Cellphone rein zum Telefonieren, ohne Daten oder Bilder, das wäre sonst katatrophal. Selten so etwas Kundenunfreundliches erlebt."

Positiv: "punctuality"
Negativ: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."

Positiv: "Es nervt ohne Ende, dass für einen kleinen Flug hinterher 3 mal gefragt wird wie es war. Es war ein Flug wie jeder andere auch nur dass diesmal hinterher mein Postfach vollgespamt wird. Deshalb werde ich nicht mehr über Swoodoo buchen!!!! Hinweis British Airways hat auch schon gefragt wie ich den Flug fand. Sprecht Euch ab um Eure Kunden nicht zu nerven."

Positiv: "Eine sehr freundliche jüngere Stewardess,"
Negativ: "die anderen sehr geschäftsmäßig bis leicht gestresst Verspäteter Abflug, Warteschleifen über Heathrow - Anschlussflug verpasst, Übernachtung in Heathrow. Businesssitze ohne Staufächer, nicht mal eine Ablage für die Brille. Geht bei anderen Fluglinien besser."

Positiv: "The flight was a bit too short to really judge, But the crew was pleasant and the flight was fine."

Positiv: "Flug war pünktlich, Personal nett (kenn ich gar nicht anders), ich war sehr zufrieden."
Negativ: "Wie soll ich denn 50 Zeichen verwenden, wenn es doch keinen Grund zur Beschwerde gibt?"

Positiv: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."

Negativ: "Seats are too narrow."

Positiv: "The crew was pleasant & food was fine."
Negativ: "The flight was late, which made us miss our next flight."

Positiv: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Negativ: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."

Positiv: "Flug war pünktlich und Personal hat gut gearbeitet."
Negativ: "Großes Chaos in Amsterdam (Check-In , Passport Kontrolle, Sicherheitskontrolle). Sehr lange Wartezeiten. Es gab außerdem kurzfristig einen Gatewechsel."

Positiv: "Es hat alles bestens geklappt. Kein Problem mit dem Handgepäck und der Habdtasche. Danke"

Negativ: "You got delayed I almost missed my connection flight"

Positiv: "Sehr nettes flugpersonal, gutes essen, stauraum am Fensterplatz"
Negativ: "Unbequeme sitze, 2 metallboxen unter meinem vordersitz sodass ich kaum Platz für meine Beine hätte."

Negativ: "I didnt like that there was no food or water to be purchased after security."

Positiv: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."

Positiv: "The crew were very welcoming and took care to explain what was happening and why."
Negativ: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."

Negativ: "It was 1.5 hours late and I didn't even get water"

Positiv: "Der Flug war leider erheblich verspätet und Handgepäck musste vorher aufgegeben werden"

Positiv: "The airbus 320 was clean and well maintained"

Positiv: "On time"
Negativ: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"

Positiv: "I was not able to get one glass of water to take my medication, without having to pay for it. British Airways has become one of the worse airlines."
Negativ: "BritishAirways"

Positiv: "Wir sind nicht mit BA geflogen ! Flug hatte 2 Stunden verspaetung ,Verbindung nach KL nicht erreicht !"

Positiv: "Super online Check in, gute sitze, ausreichend beinfreiheit"
Negativ: "Nur 3 verschiedene Sandwiches zum auswählen."

Positiv: "Das Personal war sehr höflich und freundlich. Die Durchsagen waren klar und deutlich."
Negativ: "Ich musste meinen kleinen Rucksack einchecken, weil wir neue Boardkarten benötigten und ich so als letztes ins Flugzeug kam und natürlich kein Platz mehr in den oberen Gepäckfächern zur Verfügung stand. In unserem Gepäckfach lag einfach ein gigantischer Koffer, der definitiv nicht handgepäckkonform war deshalb kein Platz für das kleine Gepäck von meinem Bruder und mir war. Wir mussten also unser Gepäck abegeben und konnten erst 25min zu spät starten. Man sollte vor dem Boarding mehr Kontrollen des "Handgepäckes" machen. Dadurch, dass ich dann auf mein eingechecktes Handgepäck warten musste, hat sich mein Zeitplan um 45min nach hinten verschoben und ich habe einen Termin verpasst."

Positiv: "Das Personal ist aufmerksam - die Mittelsitze in der BC sind prima für Paare"
Negativ: "Die Inneneinrichtung war klapprig - der Tisch wackelte so sehr, dass der gute Rose Champagner von ihm flog und das Glas zersplitterte - obwohl der Flug ganz ruhig war!"

Positiv: "gutes preis-leistungs-verhältnis"
Negativ: "habe upgrade auf "gepäckstück einchecken, freie sitzplatzwahl und snack" gebucht und keinen snack bekommen."

Negativ: "Es gibt keinen Kaffee, kein Glas Wasser, keinen Snack, Nichts was als kostenloser Service angeboten wird. Keine Filme, Zeitschriften, Musik, Magazine, news in deutscher Sprache, kein Barzahlung, keine Ec-Karten Akzeptanz, kein Paypal-Zahlmethode, kein Obst, keine persönliche Ansprache beim Service! Keine Flexibilität."

Negativ: "Es gibt keinen Kaffee, kein Glas Wasser, keinen Snack, Nichts was als kostenloser Service angeboten wird. Keine Filme, Zeitschriften, Musik, Magazine, news in deutscher Sprache, kein Barzahlung, keine Ec-Karten Akzeptanz, kein Paypal-Zahlmethode, kein Obst, keine persönliche Ansprache beim Service! Keine Flexibilität."

Positiv: "The crew as ever were excellent"
Negativ: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"

Positiv: "Crew was friendly and helpful."
Negativ: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."

Negativ: "Headphone jack was faulty"

Negativ: "Mal wieder Heathrow und die Mitarbeiter bei British Airways"

Positiv: "Nothing"
Negativ: "No Food Left. No drinks"

Positiv: "Quick boarding"
Negativ: "Not enough carry on space this distortion made by less hold luggage"

Positiv: "The flight was nice and short, the few was courteous and helpful. All as expected."
Negativ: "This was really a bare-bone flight. They did serve a drink and peanuts, but it was a lunch time flight so one would expect at least some food. Heathrow was busy so went into a holding pattern which added time and some passengers became worried about their connections. Upon landing they mixed up baggage pickup and we had to wait a long time running between two conveyor belts looking for it."

Positiv: "Dreamliner 787 was a great plane to travel."
Negativ: "They ran out of our food preference so we got the mushroom risotto which was not very nice. On the way over to London from Houston they had a complementary snack bar that we thought was generous. This was not offered on the flight back to Houston despite us being in the air for a longer time."